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MOtherboard success

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2769
Printed Date: 19 Jul 2025 at 7:35am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: MOtherboard success
Posted By: tcvalley
Subject: MOtherboard success
Date Posted: 02 Jun 2016 at 8:29pm
Clap
My RMA has arrived and in minutes my system booted up like there had been nothing wrong with it.
thanks again Xaltar for all your help.
Now I will follow your suggestions regarding UPS and removing power when a storm is nearby also I will be shutting the system down at night and when I leave home. When I did my RMA they asked if I had registered my MB which I had not because I didn't see any place to do that.
Where can I go to register my new board?
Thanks again.

Tom



Replies:
Posted By: Xaltar
Date Posted: 02 Jun 2016 at 9:21pm
Happy to hear the RMA worked out for you Cool

So far as I know there isn't anywhere to register your board with ASRock. Did ASRock ask for this or the reseller? From what I was able to dig up ASRock prefers RMA requests be handled by the reseller so the registration of the product should be with them (newegg, amazon etc). You could send a support request and ask them directly I guess.


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Posted By: tcvalley
Date Posted: 04 Jun 2016 at 7:11am
5 days after my success after properly powering down the machine I went to turn it back on and no response. The problem was again isolated to the motherboard. I am now trying your trick of removing all the power. I don't expect a positive result however. It appears that I will be joining that group of dissatisfied AsRock consumers.



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