Solved
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2825
Printed Date: 09 Jan 2025 at 12:42pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Solved
Posted By: zhenz
Subject: Solved
Date Posted: 10 Jun 2016 at 11:12pm
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Replies:
Posted By: parsec
Date Posted: 11 Jun 2016 at 12:02am
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I've never heard of this problem with your board or any ASRock board, until now. I have a slightly different ASRock X99 board, and have never had this problem. It might be a problem with the board, but let's get some more information. Questions for you: You are using Windows 7, right? What keyboards are you using? The manufactures and model names or numbers. Which USB port(s) do you use with the keyboards? Do you use the USB 3.1 card that is supplied with your board? When you install Windows 7, how do you install the basic drivers needed for your board? Did you install the Intel Management Engine driver, and the INF/Chipset files? In the Windows 7 Device Manager, in the USB Controllers, do you see any problems with the USB controllers? Are you using the generic Windows 7 USB driver, or did you install the Intel and ASMedia USB drivers? The fact that your keyboard did not at first work with Windows 7 is interesting. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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