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Memory only works in two slots

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=28727
Printed Date: 26 Jun 2024 at 10:53am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Memory only works in two slots
Posted By: spydox
Subject: Memory only works in two slots
Date Posted: 30 Jan 2024 at 10:12pm
I have ASROCK Z170 PRO4 v 7.50

If I add DDR4 to either , or both of the 2 slots closest to the CPU, system boots, and everything is OK . But this is highly undesirable because its not in DDR mode. and I can't use all four slots.

If I add a stick to either or both of the other two slots, the system will not post. It just sits there doing nothing forever, but I can sorta hear the CPU fan surging.

I've tried the same two sticks that worked in the first two slots in the others, so I know my memory is OK.

Ideas? TYVM





Replies:
Posted By: Xaltar
Date Posted: 03 Feb 2024 at 11:29pm
Have you tried reseating your CPU? While you have it out of the system check the
CPU for any warping/bending of the substrate (the green PCB). Intel switched to
a thinner substrate with the release of Skylake and it had a nasty habit of warping
when too much mounting pressure was applied by the CPU cooler. Some critical
memory controller connections (contact pads) on the CPU are located on the outer corners.

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