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ASRock Z87 OC FORMULA ethernet faulty

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2901
Printed Date: 19 Jul 2025 at 6:01am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: ASRock Z87 OC FORMULA ethernet faulty
Posted By: hoeman
Subject: ASRock Z87 OC FORMULA ethernet faulty
Date Posted: 23 Jun 2016 at 8:05am
Hi,

I have an ASRock Z87 OC FORMULA board for which I've misplaced the invoice and can no longer recall where I've got it. The serial number is 37M0X3027xxx. Given that it was only released in 2013, and that the OC FORMULA series has 5 years warranty, this board should still be under warranty. Could you kindly check and assist me in determining who to send my RMA request to? I believe it should be ASRock America as I've checked with ASRock Taiwan and they told me this is USA stock.

Please help!



Replies:
Posted By: parsec
Date Posted: 23 Jun 2016 at 9:38am
Originally posted by hoeman hoeman wrote:

Hi,

I have an ASRock Z87 OC FORMULA board for which I've misplaced the invoice and can no longer recall where I've got it. The serial number is 37M0X3027xxx. Given that it was only released in 2013, and that the OC FORMULA series has 5 years warranty, this board should still be under warranty. Could you kindly check and assist me in determining who to send my RMA request to? I believe it should be ASRock America as I've checked with ASRock Taiwan and they told me this is USA stock.

Please help!


It was NOT a good idea to post your board's serial number on the Internet in a forum anyone can access. Therefore, I changed the last three digits in your post. That was done for YOUR benefit.

Information like that is proprietary to ASRock, I don't have access to that information. The best I can tell you is to try submitting a message to the ASRock America support group, here:

http://www.asrock.com/support/index.asp?cat=RMA" rel="nofollow - http://www.asrock.com/support/index.asp?cat=RMA

I see you are in Singapore? ASRock may supply Singapore with stock shared with America. I suggest trying various ASRock support locations until you find the correct one. I have no reason to believe that ASRock Taiwan support would give you incorrect information.


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http://valid.x86.fr/48rujh" rel="nofollow">



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