Intel Motherboards - Keyboard problems at login screen

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Keyboard problems at login screen

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=29505
Printed Date: 20 Jul 2025 at 11:56am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Keyboard problems at login screen

Posted By: Scyth87
Subject: Keyboard problems at login screen
Date Posted: 15 Feb 2024 at 7:51pm

Hi,

I get a strange problem with my keyboard in combination with ASRock Motherboards.

At the login screen, some keys wont work (like w e r t).
When I replug the usb connection from the keyboard everything is fine.

I first thought that this was an issues from my keyboard, but I had the same keyboard on diffrent workstations and only the ones with ASRock Mainboards got the issue.

It even only occurs after the system was powered off.
After normal reboot it works.

Here are my specs:

i9 9900k, Asrock z390 Pro 4 -> Problem occurs
i7 14700k, Asrock z790 Taichi Lite -> Problem occurs
Ryzen 7800X3D, MSI x670e Carbon Wifi -> no Problem

Somebody got any hints for me?

Kind Regards

Markus