AMD and Intel Graphics Card - Phantom RX 7900 XT Polychrome Issue

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Phantom RX 7900 XT Polychrome Issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=29759
Printed Date: 12 May 2024 at 6:31pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Phantom RX 7900 XT Polychrome Issue

Posted By: thejamiemonster
Subject: Phantom RX 7900 XT Polychrome Issue
Date Posted: 23 Feb 2024 at 10:21pm

I have the this GPU on an MSI motherboard. The card is working fine except I unwanted to change the colour so I downloaded Polychrome from Asrocks product page for the GPU. After install it was picked up once but didn't seem to change anything.
Once I turned the computer back on the RGB lights don't turn on at all and even worse, Polychrome says there isn't a compatible device found.

I've tried to use the CMD prompts to flash Polychrome but when I do what the instructions say, I'm told the file can't be found or another error.

At this point I don't even care to control the colour, I just want the default rainbow back.

I reached out to ASRock support already and was told to check my motherboard. But like I said, it was Polychrome that affected the lights in the first place and now they won't turn on.