[SOLVED] E3V5 Gaming/OC + ddr4 = incompatibility
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2986
Printed Date: 11 May 2024 at 8:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: [SOLVED] E3V5 Gaming/OC + ddr4 = incompatibility
Posted By: KORD_12.7
Subject: [SOLVED] E3V5 Gaming/OC + ddr4 = incompatibility
Date Posted: 06 Jul 2016 at 5:48pm
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Hello! I have some compatibility problems with Fatal1ty E3V5 Performance Gaming/OC and Kingston HyperX FURY Black DDR4 Kit 2666MHz (HX426C15FBK2/16) - i get terrible DDR4 bandwidth. It's too low (see screenshots). I tried to flash all versions of BIOS from site, tried in stock and in OC modes - result is one - low speed. I got other memory modules from friend's PC for testing and... it was working like a charm! Also my friend tried to run my modules on his MSI motherboard - result the same - good work on full speed. But with my mobo i got terrible memory bandwidth, i believe thar problem goes from BIOS. Also i found http://forum.asrock.com/forum_posts.asp?TID=1943&PN=1&title=z170-ddr4-2666-low-memory-bandwidth-scores" rel="nofollow - this topic on forum. Topic starter has the same problem on Asrock mobo with the same memory modules! But i can't RMA mine modules or buy new one :(. AsRock, please help. Screenshots: http://imgur.com/a/CHQfB" rel="nofollow - http://imgur.com/a/CHQfB
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Replies:
Posted By: KORD_12.7
Date Posted: 07 Jul 2016 at 2:51pm
| Anyone? |
Posted By: Xaltar
Date Posted: 07 Jul 2016 at 3:09pm
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Try sending a support ticket http://www.asrock.com/support/index.asp" rel="nofollow - here . I have seen this issue many times on the forums both here and elsewhere. Memory compatibility with DDR4 in particular is a common issue on all manufacturer's products. Some modules designed for socket 2011 simply do not work correctly on socket 1151 or vice versa. The issue stems from memory being optimized for 2 different memory controllers, one being an enthusiast platform and the other mainstream. Sometimes BIOS updates can resolve the issues but sadly not always, especially if the RAM in question was designed for the opposite platform. Good luck and let us know if Tech Support manages to sort out your issue. ------------- 
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Posted By: KORD_12.7
Date Posted: 07 Jul 2016 at 4:37pm
| I already send a support ticket some time ago - nothing is happend. Asrock support is amazing (nope, it's not). |
Posted By: KORD_12.7
Date Posted: 07 Jul 2016 at 4:42pm
Btw, HX426C15FBK2/16 exists in http://www.asrock.com/mb/Intel/Fatal1ty%20E3V5%20Performance%20GamingOC/?cat=Memory" rel="nofollow - Memory Support List for my Mobo, i checked it before buying and what i get? Incompatibility! Looks like Memory Support List mean nothing in Asrock.
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Xaltar wrote:Posted By: KORD_12.7
Date Posted: 07 Jul 2016 at 9:31pm
Guys, problem solved. Here is solution from Asrock support:
And the final result is here: Before:  After (with OC):  |
Posted By: Xaltar
Date Posted: 07 Jul 2016 at 11:40pm
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Great, glad to see you got it sorted out. -------------
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