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SOLVED! Extreme4 board, freezes on boot

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3202
Printed Date: 19 Jul 2025 at 10:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: SOLVED! Extreme4 board, freezes on boot
Posted By: Bendz
Subject: SOLVED! Extreme4 board, freezes on boot
Date Posted: 06 Aug 2016 at 11:44pm
I hope someone can help, I'm losing the will to live!

I upgraded my PC this week. New motherboard Z170 Extreme4, new CPU i5 6600k and new RAM 2x8 GB DDR4 2666. I'm using an SSD from the old PC that had Windows 10 installed on it.

I can boot into BIOS without issue. Temperatures look good and both memory and the CUP are correctlty recognised. If I try to boot to the SSD it freezes once mayve 3 of the spinning circles appear. If I try to boot to USB stick with the Windows Recovery tool installed I get the same result - Windows logo, 2 or 3 circles and then it freezes.

The SSD was in a PC that did not have UEFI. I have re-downloaded the Windows 10 recovery tool a few times but I still can't get it to boot.

Can anyone help? I have a feeling that I'mnot doing something properly in the BIOS but it's all a bit new to me and I'm not sure what to change.

Thank you in advance!



Replies:
Posted By: Xaltar
Date Posted: 07 Aug 2016 at 5:51am
You need to perform a fresh OS install on a new board, especially if it is a completely different chipset.

There is a workaround if you need to back up your data and still have the old parts.

1. Put the drive back in the original system
2. Boot into the OS
3. Run "msconfig.exe"
4. Enable Safe Mode for next boot and shut down
5. Install drive in new system
6. Boot

That workaround has worked for me with windows 7, 8 and 8.1 and should work with 10 too. If not you are out of luck and need to perform a fresh install.


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Posted By: Bendz
Date Posted: 07 Aug 2016 at 7:10am
First of all thank you for your reply.

A fresh install is what I am trying to do, but when I boot to USB I get the same hang up that I get when trying to boot to the SSD. I have a copy of Windows 10 on USB which hangs, the Windows Recovery tool also hangs. Basically everything hangs once the MS logo is on the screen and the first coupe of spinning dots appears.




Posted By: clubfoot
Date Posted: 07 Aug 2016 at 9:15am
Do you have the Windows 10 usb plugged into the usb2 port on the rear I/O panel? Are you selecting UEFI usb from the boot menu?

Do you have the SSD plugged into port 0 of the Intel ports,...is it recognized in the BIOS?


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Posted By: Bendz
Date Posted: 07 Aug 2016 at 4:59pm
Originally posted by clubfoot clubfoot wrote:

Do you have the Windows 10 usb plugged into the usb2 port on the rear I/O panel? Are you selecting UEFI usb from the boot menu?

Do you have the SSD plugged into port 0 of the Intel ports,...is it recognized in the BIOS?

I don't have any USB2 ports at the back, it's plugged into the USB2 header on the front of the case.

The SSD is in port 3_2 and is recognised in bios. Since I can't even boot to USB I'm guessing this is not the problem?

I have tried selecting UEFI USB from the boot menu. I created the drive using Rufus (having previously used the Windows tool to create it). Same deal, I get the ASRock logo, a couple of circles spin in and everything stops. 


Posted By: Bendz
Date Posted: 07 Aug 2016 at 7:04pm
I'm more confused now than ever. I just put a movie DVD in the disk drive and tried to boot from it. It launched Windows Repair tool and then hung up at the usual place. I expected the disk to be reported as non bootable. 

Can anyone help?! I feel sure that this is a Bois setting that I just haven't set correctly.


Posted By: wardog
Date Posted: 08 Aug 2016 at 12:50pm
Please list out all the HW that makes up your "basic' running computer.

Make and Model of all please. Also, along with Make and Model, the age of your PSU. And if you have the computers PSU plugged directly into thw wall outlet, or if it''s connected to a power strip or battery back up(APC, CyberPower, TrippLite etc).


Posted By: Bendz
Date Posted: 08 Aug 2016 at 4:08pm
Spec are as follows:

ASRock Z170 Extreme4 Motherboard (new)
2 x 8GB Ballistix DDR4 2666 RAM (new)
i5 6600K CPU (new)
MSI GT970 GPU (18 months old)
Integrator Mod XT 650w PSU (new, plugged directly into wall socket)
Zalman Z9 case (new)
128GB Crucial SSD (18 months old)


Posted By: wardog
Date Posted: 08 Aug 2016 at 9:39pm
Originally posted by Bendz Bendz wrote:

ASRock Z170 Extreme4 Motherboard (new)


In the lower right of the MB, directly next to/below the SATA ports are its two BIOS chips. There are two white stickers over the chips with printing. What exactly is printed upon the stickers?

Originally posted by Bendz Bendz wrote:

2 x 8GB Ballistix DDR4 2666 RAM (new)

Model # please.



Posted By: Bendz
Date Posted: 09 Aug 2016 at 12:46am
I gave up and sent my PC to a repair shop. I've been building PCs for 30 years and never had to do that before. I must be getting old :(


Posted By: wardog
Date Posted: 09 Aug 2016 at 4:46am
Well, keep us posted.


Posted By: Bendz
Date Posted: 10 Aug 2016 at 9:21pm
Originally posted by wardog wardog wrote:

Well, keep us posted.

It's been in the shop since Monday and they still haven't managed to get it to boot. I think they're swapping out the CPU to see if that's the issue this afternoon. Since that's the only part that hasn't been replaced at least twice in this build I'm starting to think that must be where the problem is, even though the CPU seems fine as far as motherboard tests when booting into the bios.

It's all still very confusing and extremely frustrating. If my partner doesn't get to play Overwatch again soon she's is going to kill me! :(


Posted By: Bendz
Date Posted: 14 Aug 2016 at 4:06am
Solved! In spite of passing the motherboard tests and booting into the BIOS with no issues the problem was a faulty CPU. Got the CPU replaced and now it boots like a boss. Thanks for all the suggestions folks. So far I've found the motherboard to be solid. I appreciate the easy OC options!



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