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Z690 EXTREME with TPM

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=33251
Printed Date: 24 Nov 2024 at 5:26am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Z690 EXTREME with TPM
Posted By: dskyzedisme
Subject: Z690 EXTREME with TPM
Date Posted: 21 Mar 2024 at 9:31pm
I recently upgraded a Windows 11 machine with the Z690 EXTREME. After getting the board I couldn't get it to POST with the 14 Gen i7 processor. I updated the BIOS to the latest version and the machine POSTed on first try and booted straight to my Windows 11. After re-activating windows everything seems to running fine. I see a very noticeable difference in the speed, it is much faster than my old 9th Gen i9.

However knowing that Windows 11 supposedly doesn't support a motherboard without a TPM Chip installed, I had purchased one to install after the upgrading

I bought a ASROCKRACK Accessory TPM 2.0 Module from Amazon and after getting the machine fully functional, I powered down the PC, installed the chip and then the PC would not power up, it was like the power button wasn't connected because absolutely nothing would happen when I pressed the button. so I pulled the chip off the board, and it still wouldn't power on UNTIL I disconnected the power cord and reconnected it and the PC powered on with no problem. I repeated this a few times to make sure.

Thinking the chip was bad I returned to Amazon for a replacement which I got next day, HOWEVER this chip did exactly the same thing as the previous chip

Before I go looking for a TPM from a different vendor, is there anyone who has experienced this and if so did you find a solution and if so what did you find.

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Z690 EXTREME
32 GB DDR4
Intel Core i7-14700K -14th Gen 20-Core (8P+12E) LGA 1700



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