Fatal1ty H170 Performance - no signal to monitor
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3376
Printed Date: 21 Jul 2025 at 7:26pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Fatal1ty H170 Performance - no signal to monitor
Posted By: lostinheadguy
Subject: Fatal1ty H170 Performance - no signal to monitor
Date Posted: 05 Sep 2016 at 2:48am
Hey everyone, here's my configuration:
Everything appears to be connected properly. On my PSU, I have connectors taking up the long "MB" slot, short connector on the left and longer connector on the right - the motherboard is using the single long one in "ATXPWR1". Next to it I have the CPU connector, which is connected to the motherboard in "ATX 12V" with two 4-pin connectors, they can only be arranged one way. I have my case stuff connected to the appropriate ports, as well as my cooler, plugged into "CPU_FAN1". Even when using only one stick of RAM in slot 1, I'm not getting a signal to my monitor. There's a red LED signaling that the motherboard is using the main or backup BIOS, but that's it. All three of my fans are running. The monitor is plugged into the DVI port on the back of the motherboard using the included HDMI-DVI cable. I've attempted to clear the CMOS using the jumpers on the motherboard, as well as switching the BIOS jumper to BIOS_B1 (backup BIOS), the LED switches to show that B1 is being used when I do so. Right now, Clear CMOS is set to "normal" and the BIOS to A1. Any ideas as to what's going on? The one thing I HAVEN'T tried yet is physically removing the CMOS battery for a bit. I really don't want to disassemble the motherboard, clean the processor, re-apply thermal paste etc because the CPU pins didn't look bent when I installed the CPU, and it lined up with no problems, text reading from left to right and right-side up. Are bent pins a problem with these boards? I know ASRock doesn't cover them under warranty... Thanks in advance!
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Replies:
Posted By: wardog
Date Posted: 05 Sep 2016 at 5:51am
What specific model/PN is the G.Skill kit? Looking at the pics in the below link, which DVI cable is it you're using? http://www.networktechinc.com/blog/differences-between-dvi-connectors-and-signals-2/276/" rel="nofollow - http://www.networktechinc.com/blog/differences-between-dvi-connectors-and-signals-2/276/Are you sure the monitor is "set' to look for a signal on the appropriate DVI incoming port, and not VGA or HDMI? |
lostinheadguy wrote:Posted By: lostinheadguy
Date Posted: 05 Sep 2016 at 6:22am
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So, the monitor came with an HDMI-DVI cable, no particular brand, no adapter (like you use for Macs, as an example), just a cable with HDMI male on one end and DVI on the other. It only has HDMI and VGA on the back, so the HDMI end has to go in the monitor. The DVI end is DVI-D, single link (two sets of nine pins, plus a single horizontal), which is plugged directly into the DVI port on the board. The monitor is tested and working with my old computer, a Macbook Pro with a Mini DisplayPort to DVI adapter. The monitor searches for signals for each of its three ports - one VGA, two HDMI. That's it. As for the memory, it's F4-2133C15D-32GVR. It's on the QVL on both ends. ASRock: http://www.asrock.com/mb/Intel/Fatal1ty%20H170%20Performance/index.us.asp?cat=Memory" rel="nofollow - http://www.asrock.com/mb/Intel/Fatal1ty%20H170%20Performance/index.us.asp?cat=Memory G.Skill: http://www.gskill.com/en/product/f4-2133c15d-32gvr" rel="nofollow - http://www.gskill.com/en/product/f4-2133c15d-32gvr One more thing: It should be noted that the RAM doesn't seem to want to sit properly, even in the correct orientation. The white clip at the top of the board will not clip totally in, and you're able to see a lot of the gold contact points along the bottom of the slot, as well as the space between the cut on the RAM stick and the center extrusion of the slot. I don't want to force it in and break the board. Thanks for getting back, appreciated.
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Posted By: parsec
Date Posted: 05 Sep 2016 at 8:17am
If you really are seeing any part of the gold contacts on your DIMMs, and the locating slot in the memory is visible, and the one locking tab does not move fully into place, then the memory is obviously not seated in the DIMM slots correctly. That easily explains the lack of signal to the monitor from the Intel integrated graphics, or video card if you used one. While DIMM slots with only one locking tab need a slightly different technique when mounting DIMMs, it can be done without worrying about damaging the board. If you are feeling that much resistance, than the DIMM is not aligned in the slot correctly. To insert the DIMMs in this type of DIMM slot, the memory should be inserted in the slot at a slight downward angle, on the end that goes into the stationary locking tab. The DIMM should be pushed into the stationary locking tab. But the angle should not be so much that the slot in the memory will not index with the key tab. I use my fingers on both hands, pressing on the ends of the slot, to provide leverage on the memory slot on either end, while using my thumbs to press down on the DIMM itself. That tends to put less force on the board itself. You may feel the board is not supported enough since it is mounted in your PC case. It should be supported adequately by the mother board standoffs. I've inserted memory into mother boards mounted in the PC case without ever damaging a mother board. If you really feel the board is in jeopardy, you'll need to remove it and place it on the foam packing material the board was shipped in, so most of the board's bottom is pressing on the foam. When the DIMM is inserted fully, the moveable locking tab will click into place on its own. You'll also find the moveable locking tab is actually not holding the DIMM in place. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Posted By: lostinheadguy
Date Posted: 05 Sep 2016 at 9:32am
| Yep, that was it. Really awkward to get those things in. All the thanks go to you. |