XMP issue I think
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3605
Printed Date: 24 Jun 2024 at 9:32pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: XMP issue I think
Posted By: Evilvito
Subject: XMP issue I think
Date Posted: 17 Oct 2016 at 6:35am
|
Hello I bought a ASRock Z170A-X1 motherboard with 16 GB DDR4 2800 Mhz ram. I noticed when the computer started up, CPU-Z and my bios tells me the Ram frequency is at 2133 Mhz. When I load the XMP Profile of 2800 Mhz, my computer won't boot and I get stuck with a black screen. I've updated the motherboard to the latest version, I've asked someone in Tom's Hardware Guide and they told me to increase the DRAM voltage and VCCIO (I don't even know what this is and I couldn't find it). What can I do in order for it to read 2800 Mhz? Here are some pictures I took   |
Replies:
Posted By: Imakuni
Date Posted: 17 Oct 2016 at 6:45am
|
Looks like your mobo doesn't allow you to raise VCCIO.... try going with VCCSA instead, 1.2v should do it. Actually, you want to increase both, but given that you can only mess with one of them, might as well just deal with what you can work with. Oh yeah, and VDRAM, use 1.35v.
|
Posted By: Evilvito
Date Posted: 17 Oct 2016 at 6:57am
|
On the motherboard manual, it says VCCIO in the Bios table (though it doesn't tell me where). From what your saying VCCSA voltage = 1.2 volts Ram voltage= 1.35 volts Also I'm keeping the XMP 2800 mhz profile on? Edit: It seems like the only voltage numbers I can change are?<span style="color: rgb7, 15, 20; font-family: Verdana, Tahoma, "Nimbus Sans L", arial, sans-serif; : rgb243, 244, 246;">DRAM voltage,Vccsa CPU Vcore voltage and GT voltage.? It won't let me change anything else you see.?</span> |
Posted By: parsec
Date Posted: 17 Oct 2016 at 1:32pm
|
What is the exact, full model number of your memory? I can't tell from your first post if you have 4 x 4GB DIMMs, or 2 x 8GB DIMMs. Is all 16GB from one kit of memory, or from two kits, etc? We need to check your memory for compatibility, and hopefully not a mix of multiple kits. That is not always an issue, depending upon the manufacture. Given the DRAM voltage I see with the XMP profile enabled, you might have Crucial memory. If you have 2 x 8GB DIMMs, they should be put in the A1 and B1 memory slots. In the UEFI, DRAM Configuration screen, all the way on the last page of that screen, find the MRC Fast Boot option. Set it to Disabled, which will enable Memory Training. That helps with higher speed memory. Your board does not seem to have a VCCIO voltage option. That is not critical. You can increase VCCSA from its Auto value, but I've found you don't need 1.20V for the VCCSA with even higher speed memory. Try 1.15V, and if you get 2800 to boot and is stable, you can slowly reduce it from there. You can try disabling the XMP profile, set the memory speed manually, and have all the other memory options set to Auto (except MRC Fast Boot.) Set the DRAM voltage to 1.30V, since the XMP profile seems to set it to 1.25V. Using the manual memory configuration method above, try increasing memory speed in steps. Try 2400, 2600, or 2666 before 2800. Hint: If you want to post pictures of your UEFI screens, put a USB flash drive in a USB port on the board's IO panel. When you are in the UEFI on a screen, press the F12 function key, and the current image on your monitor will be written to the USB flash drive. You can look at those pictures, or use them in a forum post. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
|
Posted By: Evilvito
Date Posted: 17 Oct 2016 at 9:15pm
|
My ram is G Skill 16 GB (2 X 8GB) Ripjaws 4 2800 MhZ ( F4-2800C16D-16GRR), rated at 16-16-16-36 at 1.20 Volts. I too happen to have them on the A2 and B2 Memory slot. I will switch them to A1 and B1 and see what happens. I'll be back here to post results. Not sure if this matters but the Ram model above is what my retailer/sticker says while the Program RAMExpert tells me the model is Fujitsu F4-2800C16-8GRR. |
Posted By: Evilvito
Date Posted: 17 Oct 2016 at 9:50pm
|
Still have the same issue after putting in all those values. After I press apply changes and exit the computer will reboot, stay on for 4 secs, automatically turn on for 2 secs, turn off again. Turns back on but I get no display on my monitors. I then have to reset the bios to get it at 2133 mhz Ram in order for me to see something on display. I took pictures in case I missed something Here is the main page showing that my RAM sticks are in A1 and B1  Putting the ram to 2800 MHz  Disabling MRC fast boot  And lastly the voltages  This may sound dumb but when I change the bios, does it automatically put the display on the inboard video card? |
Posted By: parsec
Date Posted: 18 Oct 2016 at 12:55am
|
Your memory is not listed as compatible with Z170 boards by G.SKILL, only X99 boards. Click on the QVL tab on this page, and then the ASRock entry. If you check any of the other manufactures, you'll only find X99 boards: http://www.gskill.com/en/product/f4-2800c16d-16grr" rel="nofollow - http://www.gskill.com/en/product/f4-2800c16d-16grr Fortunately, your memory does function at lower speeds on your board, but it was designed for use with X99/Haswell-E and Broadwell-E CPU systems. As I said earlier, try a speed less than 2800. One other thing to try, set VCCSA voltage back to Auto, which has a small chance of helping with memory meant for X99 systems. Otherwise, you need a different model of memory that is compatible with Z170/Skylake systems. I'm not sure what you mean by "change the BIOS". If you clear or load the UEFI defaults, the default value for the video source is Onboard, meaning the Intel graphics in your CPU. If you mean you just changed the memory settings, that won't change the setting of the video source. In the Advanced screen, Chipset Configuration screen, the Primary Graphics Adapter option is used to select the video source. If you use a video card, set it to PCI Express. ------------- http://valid.x86.fr/48rujh" rel="nofollow">
|
Posted By: Evilvito
Date Posted: 18 Oct 2016 at 3:38am
|
I didn't know that certain memory doesn't work with certain motherboards, figured ddr4 was the same for all. I went and exchanged the ram for something that works with z-170. I bought the F4-3200C16D-16GTZ. http://www.gskill.com/en/product/f4-3200c16d-16gtz" rel="nofollow - http://www.gskill.com/en/product/f4-3200c16d-16gtz I loaded the XMP profile of 3200 and had the same issue as before. It so far only works at 2133 mhz. By change the bios I meant if I had made any changes in the values in the bios. |
Posted By: Imakuni
Date Posted: 18 Oct 2016 at 4:18am
Huh... maybe, just MAYBE your CPU's IMC is utter garbage and can't handle 2800mhz, though I'd be really surprised if that was the case. Try loading all the settings as before, but using 2400mhz or 2666 instead of 2800. See if it boots.
|
Evilvito wrote:Posted By: Evilvito
Date Posted: 18 Oct 2016 at 5:10am
|
I've also tried the manual overclock to 2400 Mhz and have the same issue. My cpu is a i5-6600k so I doubt it could be that but who knows. I also don't think I can return this motherboard to the store since I cut off the serial number for the mail in rebate.
By the way I just want to say thank you guys for helping me, appreciate it. |
Posted By: parsec
Date Posted: 18 Oct 2016 at 10:58am
Wait... what...  I just noticed in one of your pictures, the CPU Cache speed is 4200, while the CPU core speed is 3500.  Does the PC boot with things set like that? The CPU Cache speed cannot be higher than the CPU speed. That cannot happen by itself. Was that supposed to be a CPU over clock? Regardless, that needs to be fixed before anything else! This is an excerpt from the Z170A-X1/3.1 Memory Support List:  Find the line with your F4-3200C16D-16GTZ memory, second from the top of 3200 speed. Note it shows "1pcs", meaning one piece, in the column whose heading (that is not shown) is Single Channel. That means only one DIMM may be used at that speed in single channel mode. If you check the memory support list for your board, you'll see as the memory speed becomes higher, the amount of memory you can use is lower, and at the highest speeds, only one DIMM may be used. Sorry to say, your board is not included in G.SKILL's list of compatible board for that model of memory. New UEFI/BIOS versions may enhance memory compatibility, but all mother boards are not built to the same level of ability to over clock memory. Your CPU, and all other Skylake processors, are only guaranteed by Intel to work at a memory speed of up to 2133. Any speed above that is an over clock, that is not guaranteed: http://ark.intel.com/products/88191/Intel-Core-i5-6600K-Processor-6M-Cache-up-to-3_90-GHz#@specifications" rel="nofollow - http://ark.intel.com/products/88191/Intel-Core-i5-6600K-Processor-6M-Cache-up-to-3_90-GHz#@specifications I know the memory manufactures give the impression that you can simply put their high speed memory into any mother board and it will work, plug and play style. If only that were true. I'm surprised you can't get the memory working above 2133 at all, even at 2400. Are you using the A1 and B1 slots? DRAM voltage set to 1.35V? All memory options besides speed and voltage set to Auto? MRC Fast Boot disabled? Just noticed the CPU Cache clock setting in your picture, moved my comments to the top. How long has it been like that?  ------------- http://valid.x86.fr/48rujh" rel="nofollow">
|
Posted By: hatch789
Date Posted: 14 Nov 2016 at 9:50pm
|
" rel="nofollow - Guys I'm also having the same issue with the Z170A-X1 board. I got G. Skill F4-3000C15D-16GVR RAM Mine is also stuck at 2133 ...any time I try to move it up to a faster speed I can't boot my PC. Is there no way that we can get the better performance out of our RAM? I feel like I wasted money buying the faster speed if I can't go above 2133. I got this board specifically because I thought I would be able to use the faster RAM speeds. /sigh
|
Posted By: wardog
Date Posted: 14 Nov 2016 at 11:23pm
For beginning, G.Skill doesn't certify that memory on your board which may or may not mean it will function as intended/designed. This particular kit is only, by G.Skill's own testing, certified to work on the outstanding Z170 OC Formula and comparable top end OC'ing boards from the other board manufacturers. Have you tried setting these sticks up manually in the BIOS? What CPU OC are you running? What parts does your system contain, and also how old is the PSU you're using. |
Posted By: hatch789
Date Posted: 16 Nov 2016 at 12:44am
|
In my case this is a brand new build. New 500w power supply and running an I3-6100 chip. To answer your question I'm not running any CPU OC at the moment. I just let the motherboard at default settings. I would need help in setting up my OC parameters as I am a complete NEWB to overclocking. I thought I'd just be able to set the RAM to a higher setting and let the motherboard bios do the rest. Apparently I was mistaken. The RAM works fine at the default 2133 setting. I will try to increase it by just 1 jump tonight and see what happens. If you can tell me what settings to configure manually I'm certainly willing to have a go at that as well.
|
Posted By: parsec
Date Posted: 16 Nov 2016 at 10:01am
You have a 8GB x2 kit of this memory? 16GB total? What UEFI/BIOS version do you currently have in your board? All Intel Skylake processors like yours are guaranteed to work at memory speeds up to 2133. Any speed above that is an over clock of the memory. Which DIMM slots are you using? 8GB or larger DIMMs should be used in the A1 and B1 slots. We can find the G.SKILL F4-2400C15D-16GVR version of your memory in your board's Memory Support list. But none of the higher speeds of the same model, "VR". As wardog pointed out, neither does G.SKILL include the F4-3000C15D-16GVR memory as compatible with your board. Click on the QVL tab on the page below: http://www.gskill.com/en/product/f4-3000c15d-16gvr" rel="nofollow - http://www.gskill.com/en/product/f4-3000c15d-16gvr We can try to get the memory working at a faster speed, but it is not a given that it will work at 3000. Yes, you were mistaken about simply changing the memory speed and the board automatically doing the rest. There is an option in the UEFI/BIOS to do that, called the Load XMP Setting, in the DRAM Configuration screen. Have you enabled the Load XMP Setting option? Among other things like the DRAM Voltage, VCCIO and VCCSA voltages, the memory speed will be set to 3000 when you enable the Load XMP Setting option. That is a start, although it is not guaranteed that your memory will work at the full 3000 speed. Next, in same DRAM Configuration screen, at the very bottom find the MRC Fast Boot option. Set it to Disabled. When you are done, go to the Save and Exit screen, and click on Save and Exit. All this assumes you are using the Advanced interface to your board's UEFI/BIOS. Is that what you use? If the PC does not boot, go back into the UEFI/BIOS, leave Load XMP Setting enabled, but just change the memory speed to 2400. Save and Exit again, and see what happens. You have a decent board, but a $100 board is not a high end over clocking board, which includes the CPU and memory. ------------- http://valid.x86.fr/48rujh" rel="nofollow">
|
Posted By: wardog
Date Posted: 16 Nov 2016 at 2:19pm
" rel="nofollow -
Tip for ya parsec F4-3000C15D-16GVR D = 2 Sticks Q = 4 Sticks Then the 16 represents the kits Total GB. Easy math there to divine what size each stick of the kit is. |
Posted By: hatch789
Date Posted: 16 Nov 2016 at 11:33pm
|
" rel="nofollow - Thank you both for the great replies. So I realize I messed up and didn't check the board compatibility matrix before I purchased my RAM. That was my bad. I can probably still send it back but from the sound of it, others even with approved RAM are still having similar issues. So yes I have 2 sticks of RAM both 8g but here's the catch: I was building 2 gaming rigs and most info pointed to games only EVER needing 8g of RAM right now. So to save money, I split the 16g pair up and put 8 in mine and 8 in my girlfriend's computer. We each have just 1 stick (8G) in our A1 slot. Everything is working fine now with no issues for this past week. I understand we'd get better bandwidth if we had 2 sticks so I may buy another 16g set and then put this pair back together and add the new 16g pair to the other empty PC. For now let's assume I'm going to stick with solo 8g Sticks in the A1 slot on each of our PC's. I will try the settings that parsec mentioned but I believe the XMP setting was for 3066 speed and not 3000 which confused me a bit. I will take some photos tonight and post them to help make sure I'm trying to change the right settings. I am on the latest BIOS version and I am using the Advanced settings. For the record I was NOT trying to overclock as I don't know anything about overclocking really. I thought because my ram was 3000 speed that I could use this motherboard to take advantage of that speed RAM ...I didn't realize the only way was to overclock things. Showing my NEWBisness at overclocking. :( Again I guess I am still curious if this is even worth it at all? If I get it to operate at 3000 (which is highly unlikely) will it be much of a speed increase for all the trouble? -Maybe I just let things go the way they are with 2133 and call it a day. If you guys are like oh heck you'll see an 18% increase in performance on games, then sure I'll go for it. On a side note, I am using a GeForce GTX 1050 ti mini card. It runs great. I tried enabling the onboard video in the motherboard for the hell of it, and noticed my FPS increased in my games from around 60 to about 75. Is this an expected result? I was quite pleased with that little find so long as I'm not killing functionality in other areas that I might not realize.
|
Posted By: Xaltar
Date Posted: 17 Nov 2016 at 12:09am
In directx 12 titles yes, it's a really neat way to get some free FPS. If you are getting more FPS in DX 11 titles then I have no idea why that is happening, take it as a win  I would only be concerned if your GPU is under performing with the iGPU disabled and performing as intended with it enabled. You can easily determine that by looking at some reviews on the GPU in the games this is happening in. So long as your FPS are more or less in line with the review numbers (assuming similar system config) you should be fine. If the titles are DX 12 however then that is exactly what you should be seeing. Intel's iGPUs have come a long way, not quite AMD APU good but certainly enough to give you a little bit of a boost in FPS in DX 12 games. ------------- 
|
Posted By: hatch789
Date Posted: 17 Nov 2016 at 2:11am
|
Thanks Xaltar, I just thought it was interesting since I don't have crossfire or anything odd turned on. I merely enabled my iGPU because I wanted to try to run dual monitors and it gave me another DVI connection. My dedicated video card only has one DVI. So that's how I discovered it by accident in the first place. Now I'm curious to see what Wardog and Parsec say about the RAM speed 2133 vs 3000. If they feel running at 3000 will boost performance (FPS) even more than I will do whatever I can reasonably do, to make that happen.
|
Posted By: Xaltar
Date Posted: 17 Nov 2016 at 2:17am
|
When it comes to gaming, it won't make much difference at all. Most builders recommend more slower RAM vs less faster RAM for gaming builds. More RAM means more buffering is possible so better performance (to a point). Fast RAM is mostly only really useful for computational tasks and in the case of an APU or if you are using intel's iGPU for gaming. Integrated graphics solutions share RAM with the system so the faster it is the faster the iGPU performance. If you have a dedicated GPU however it uses it's own dedicated vRAM instead so the fast RAM makes very little difference. In fact I would be surprised if it makes more than a 1 - 2 FPS difference, even going from 2133 to 3000.
-------------
|
Posted By: hatch789
Date Posted: 18 Nov 2016 at 2:19am
| well than at this point I'll probably let this issue drop. We simply wasted some money buying faster DDR4 ram but no big deal. Thank you to everyone for the help! |
Posted By: GripS
Date Posted: 20 Nov 2016 at 5:25am
|
I had the same issue you are having except I am running a Z170 Gaming K6. I had to manually set VCCIO and VCSSA manually to 1.10 and 1.15 respectively in order to run XMP 3200mhz. This combined with running a specific BIOS (version 2.10). Any other BIOS with the EXACT same settings results in instability. With that being said, if you are running the latest BIOS, try flashing back to an older one. I did this myself after finding that the latest BIOS for my board couldn't handle XMP 3200. If nothing seems to work then I would consider RMA'ing the board. I highly doubt the CPU's IMC is the issue. Especially for a 'K' series chip, which is designed for overclocking.
|