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X99 Extreme6/3.1 RAM

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Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3623
Printed Date: 11 Jun 2025 at 12:52am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X99 Extreme6/3.1 RAM
Posted By: Licius1991
Subject: X99 Extreme6/3.1 RAM
Date Posted: 19 Oct 2016 at 9:40pm
" rel="nofollow - Hi, I just purchased an X99 Extreme 6/3.1 MB.

Dr Debug gives me error b7.

I installed a dual channel memory  HX430C15SBK2/16 and an i7-5930k (I don't know if it is R2 as required in the supported cpu list, hope it does not affect anything)

Unfortunately I found out that  HX430C15SBK2/16 is not supported in the memory list.
Does anyone knows if by updating the BIOS (current version is 1.00) it could be supported?

My memory is a Kingston HyperX Savage 3000MHz 2X8GB, Can it be used even at lower frequencies than the nominal one (it is a pain but I prefer not to put it in the bin)?



Replies:
Posted By: J Z
Date Posted: 19 Oct 2016 at 9:55pm
" rel="nofollow - Hello,

Do you get into the BIOS?


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Kind Regards,
JZ

https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware

https://www.facebook.com/asrock.de


Posted By: Licius1991
Date Posted: 19 Oct 2016 at 10:08pm
No this is the first time I start it up.

My idea is to buy the cheapest Memory fully supported (I found this one: Crucial  http://www.ebay.it/itm/381445422111%3c_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT" rel="nofollow -  DDR4 2133 4GB CL15 CT4G4DFS8213 ) and then hopefully i could get into the BIOS and then try to upate it.

I know from this post http://forum.asrock.com/forum_posts.asp?TID=2669 that by sure a BIOS update is necessary (to 1.3) to read the 4x16GB Kingston HyperX Fury 2400 MHz

But apart from this I'd like not to throw away my RAM bank. Do you know any compatibility? 


Posted By: J Z
Date Posted: 19 Oct 2016 at 10:41pm
" rel="nofollow - And what is 1x DDR4 single test and then BIOS update?

-------------
Kind Regards,
JZ

https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware

https://www.facebook.com/asrock.de


Posted By: parsec
Date Posted: 19 Oct 2016 at 10:44pm
Originally posted by Licius1991 Licius1991 wrote:

" rel="nofollow - Hi, I just purchased an X99 Extreme 6/3.1 MB.

Dr Debug gives me error b7.

I installed a dual channel memory  HX430C15SBK2/16 and an i7-5930k (I don't know if it is R2 as required in the supported cpu list, hope it does not affect anything)

Unfortunately I found out that  HX430C15SBK2/16 is not supported in the memory list.
Does anyone knows if by updating the BIOS (current version is 1.00) it could be supported?

My memory is a Kingston HyperX Savage 3000MHz 2X8GB, Can it be used even at lower frequencies than the nominal one (it is a pain but I prefer not to put it in the bin)?


The b7 POST code is a memory problem. Kingston lists this memory as compatible with X99 systems on this page:

http://www.hyperxgaming.com/en/memory/savage-ddr4" rel="nofollow - http://www.hyperxgaming.com/en/memory/savage-ddr4

By default, that memory should be only at 2133.

Which memory slots are you using? Try the A1 and B1 slots.

You know your board has the 1.00 UEFI version? That is printed on the stickers on the UEFI chips?


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: Licius1991
Date Posted: 19 Oct 2016 at 11:24pm
Originally posted by J Z J Z wrote:

" rel="nofollow - And what is 1x DDR4 single test and then BIOS update?

I don't understand the question. Probably I wrote something confusing:

I still have to wait for the new fully compatible 1xDDR4 RAM. I'll be able to test probably during weekend. don't think earlier.

About my current RAM configuration, I'm not able to enter the BIOS so how to update it?

In any case I tried to reinstall CPU, clear CMOS ecc...no way. I can only report this tests results:
 1) 2 modules installed (A1 and B1 slot) --> b7 error
 2) 1 module installed (A1 slot) --> Dr debug goes through different Error codes and then stabilizes on b7     error
 2) 1 module installed (the other module) --> Dr Debug goes through many error codes (FF, 19 ecc... i'll        check all of them ASAP) and then stabilizes on 60


Posted By: Licius1991
Date Posted: 19 Oct 2016 at 11:30pm
Quote
The b7 POST code is a memory problem. Kingston lists this memory as compatible with X99 systems on this page:

http://www.hyperxgaming.com/en/memory/savage-ddr4" rel="nofollow - http://www.hyperxgaming.com/en/memory/savage-ddr4

Therefore it should be compatible even if it is  not listed right?

Quote
By default, that memory should be only at 2133.

No it is 3000 MHz. Check HX430C15SB2K2/16. Am I wrong or 3000MHz is maximum when overclocked?

Quote
Which memory slots are you using? Try the A1 and B1 slots.
I'm using A1 and B1

Quote
You know your board has the 1.00 UEFI version? That is printed on the stickers on the UEFI chips?
I don't know I'll check ASAP. would it somehow solve the problem?


Posted By: parsec
Date Posted: 19 Oct 2016 at 11:57pm
Originally posted by Licius1991 Licius1991 wrote:

Quote
The b7 POST code is a memory problem. Kingston lists this memory as compatible with X99 systems on this page:

http://www.hyperxgaming.com/en/memory/savage-ddr4" rel="nofollow - http://www.hyperxgaming.com/en/memory/savage-ddr4

Therefore it should be compatible even if it is  not listed right?

Quote
By default, that memory should be only at 2133.

No it is 3000 MHz. Check HX430C15SB2K2/16. Am I wrong or 3000MHz is maximum when overclocked?

Quote
Which memory slots are you using? Try the A1 and B1 slots.
I'm using A1 and B1

Quote
You know your board has the 1.00 UEFI version? That is printed on the stickers on the UEFI chips?
I don't know I'll check ASAP. would it somehow solve the problem?


If Kingston states the memory is compatible, then it should be compatible. But I don't know that personally to be true. Look at the models on the page in the link, your memory is listed there, right?

The maximum speed of your memory should be enabled only if you use the XMP profile option, or set it manually to that speed in the UEFI/BIOS. That is the way most memory works. Most memory defaults to a lower speed, so it will work with systems that may not be able to run it at higher speeds. My G.SKILL 3200 DDR4 memory runs at 2133 by default, and must be set to 3200 with its XMP profile, or set manually to 3200.

Any memory speed above 2133 is a memory over clock, since the Intel spec for the maximum memory speed for your CPU is 2133.

About the UEFI/BIOS version, you asked earlier is a certain version would help with your memory. You said it had 1.00, but you have never been able to get into the UEFI/BIOS yet, right? The UEFI chips will have stickers on them that indicate the version shipped with the board. That is my only point, to verify what UEFI version you have.




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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: Licius1991
Date Posted: 20 Oct 2016 at 12:06am
Quote
About the UEFI/BIOS version, you asked earlier is a certain version would help with your memory. You said it had 1.00, but you have never been able to get into the UEFI/BIOS yet, right? The UEFI chips will have stickers on them that indicate the version shipped with the board. That is my only point, to verify what UEFI version you have.

My version is p1.00. That's what stickers say.

Thank you for all the information about memories and how they workSmile


Posted By: Licius1991
Date Posted: 26 Oct 2016 at 3:20pm
using Crucial  http://www.ebay.it/itm/381445422111%3c_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT" rel="nofollow -  DDR4 2133 4GB CL15 CT4G4DFS8213  allowed to enter the bios and update to the newest one (3.3) and then my kingston RAM worked fine


Posted By: wardog
Date Posted: 26 Oct 2016 at 4:33pm
Originally posted by Licius1991 Licius1991 wrote:

using Crucial  http://www.ebay.it/itm/381445422111%3c_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT" rel="nofollow -  DDR4 2133 4GB CL15 CT4G4DFS8213  allowed to enter the bios and update to the newest one (3.3) and then my kingston RAM worked fine


Great. Glad to hear that.



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