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Nothing appears after Asrock Logo when Booting

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3632
Printed Date: 20 Jul 2025 at 10:38pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Nothing appears after Asrock Logo when Booting
Posted By: erik94
Subject: Nothing appears after Asrock Logo when Booting
Date Posted: 21 Oct 2016 at 8:24pm
" rel="nofollow - Hello, guys!

Yesterday I've bought a new PC and successfully installed Windows 8.1.
After a few installations of software (vlc, utorrent...) I've had a blue error screen, after that I can't even get into login screen, windows just won't load "an unexpected i/o error has occurred 0xc00000e9"

I've tried to boot from usb with my windows 8.1, but after Asrock logo it is just a blank screen.
I can't get into safe mode either ( don't know how. F8 won't work ).

I've tried to install windows 10 on usb and oh yes... it booted after almost 2-3 hours of waiting and everything was very slow. I could not install it due to mbr error. Windows sees my SSD and HDD, so they must be fine, right?

So I installed a new copy of windows 10 into my usb ( gpt, fat32 ).

And... now I can't get past black screen after booting. I see basic screen with windows 10 + memory test. I select windows 10 install or recovery tools, I see Asrock logo and... black screen.

My motherboard is Asrock z170 Pro4s.

Help me please, I don't know what to do. 

I am very sorry for my english.

Best,
Erik



Replies:
Posted By: parsec
Date Posted: 21 Oct 2016 at 11:40pm
Originally posted by erik94 erik94 wrote:

" rel="nofollow - Hello, guys!

Yesterday I've bought a new PC and successfully installed Windows 8.1.
After a few installations of software (vlc, utorrent...) I've had a blue error screen, after that I can't even get into login screen, windows just won't load "an unexpected i/o error has occurred 0xc00000e9"

I've tried to boot from usb with my windows 8.1, but after Asrock logo it is just a blank screen.
I can't get into safe mode either ( don't know how. F8 won't work ).

I've tried to install windows 10 on usb and oh yes... it booted after almost 2-3 hours of waiting and everything was very slow. I could not install it due to mbr error. Windows sees my SSD and HDD, so they must be fine, right?

So I installed a new copy of windows 10 into my usb ( gpt, fat32 ).

And... now I can't get past black screen after booting. I see basic screen with windows 10 + memory test. I select windows 10 install or recovery tools, I see Asrock logo and... black screen.

My motherboard is Asrock z170 Pro4s.

Help me please, I don't know what to do. 

I am very sorry for my english.

Best,
Erik


When you installed Windows 8.1 the first time, did you have your SSD and HDD in the PC at that time?

Can you get into the UEFI/BIOS?

When you put the Windows USB flash drive in the PC, did you select it to boot from in the Boot Order in the UEFI/BIOS?

You said Windows can see both drives, is that during the Windows installation?


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: erik94
Date Posted: 23 Oct 2016 at 12:52am
" rel="nofollow - "When you installed Windows 8.1 the first time, did you have your SSD and HDD in the PC at that time?"
Yes, SSD and HDD.

"Can you get into the UEFI/BIOS?"
Yes

Tried to replace sata for ssd with the old one, still have this problem.
SSD is seen through UEFI, so cable must be stable, right? I am not good at this :/

I might sound dumb, but I think that the main problem is somehow related to ssd read spead maybe? If it loaded that windows installer after a very long period of time ( a few hours ) and was very slow, maybe I should try to buy a new sata cable?

ViVARD SSD Diagnosis resulted in 0% errors found on SSD.

Hiren's:
Warning: the high memory area (HMA) is not available.
Additional low memory (below 640k) will be used instead.
Creating 64Mb Ram Drive as R:
Bad command or file name
Bad command or file name
Bad command or file name
Bad command or file name
Bad command or file name
Bad command or file name
Label not found.
R:\>

Memory test from Windows resulted in 0 errors found.

"You said Windows can see both drives, is that during the Windows installation?"
Yes, the first time I've managed to get into it, but I wasn't able to install it, because of mbr usb.




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