Intel Motherboards - x99m detects 1 hyperx memory module instead of 2

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x99m detects 1 hyperx memory module instead of 2

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3680
Printed Date: 21 Jul 2025 at 3:22am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: x99m detects 1 hyperx memory module instead of 2

Posted By: grijs013
Subject: x99m detects 1 hyperx memory module instead of 2
Date Posted: 28 Oct 2016 at 5:29pm

Hello,

I have just purchased an asrock x99m motherboard.
I have assembled it, but when I boot into windows, it only shows 16 gb of ram, in stead of the 32 gb it should show.

I have tested both modules, both work.
I have tried to up the voltage, didnt work
I have googled for answers, but couldnt find any.

Please help!

Specs:
hyperx fury ddr4 memory black, 32 gb kit of 2 modules of 16 gb
intel core i7-5820k
asrock x99m extrme4
geforce 1070 8 gb graphics card

Arno

Replies:

Posted By: grijs013
Date Posted: 28 Oct 2016 at 5:47pm

Turns out a memory bank is broken.

Thnx