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TPM module for ASRock Z97E-ITX/ac?

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=37
Printed Date: 21 Dec 2024 at 10:09pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: TPM module for ASRock Z97E-ITX/ac?
Posted By: awjester
Subject: TPM module for ASRock Z97E-ITX/ac?
Date Posted: 24 Apr 2015 at 5:46am
Is there a TPM module for ASRock Z97E-ITX/ac motherboard? If so, where can I buy them? Are there available from ASRock?

Thank you,
Albert



Replies:
Posted By: ASRock_TSD
Date Posted: 24 Apr 2015 at 7:49pm
Greetings, this is ASRock Technical Support Department.

About the purchasing of TPM module, please contact the local dealer for further information, thanks!

If any, please feel free to contact us!


Kindest Regards,
ASRock TSD



Posted By: awjester
Date Posted: 25 Apr 2015 at 9:05pm
Hello,
We buy our motherboards through Amazon or Newegg and they don't list any
 TPM modules for the ASRock motherboards.  The only thing I have found is
the entry below on the Tweaktown's forum dated Jan 23, 2015.


Dear customer,
Thank you for contacting ASRock America.
If you want to purchase TPM Module directly, we will charge $10.00/each
item service fee*.Please make your check or money order payable to
?œASRock America Inc??and provide the item name, model name, shipping
address and your contact information with your check or money order.
    Send it to:
    ASRock America
    Attn: Stephanie
    13848 Magnolia Ave.
    Chino, CA 91710

    We will ship it out by USPS regular mail next day after receiving your
check. Thanks!
    Once again, thank you for choosing ASRock product.
    Note 1: Sorry, we don?™t accept cash, credit card, Paypal or walk-in
payment.
    Note 2: * Non-US customers need to indicate the check or money order
will be paid in U.S dollar.


We have sent a check but have not gotten any modules and we have not heard
anything from them.  Please let me know of a contact, part number or
anything else so we can get the TPM modules.

Best regards,
Albert



Posted By: awjester
Date Posted: 28 Apr 2015 at 2:16pm
Hello,
We buy our motherboards through Amazon or Newegg and they don't list any
 TPM modules for the ASRock motherboards.  The only thing I have found is
the entry below on the Tweaktown's forum dated Jan 23, 2015.


Dear customer,
Thank you for contacting ASRock America.
If you want to purchase TPM Module directly, we will charge $10.00/each
item service fee*.Please make your check or money order payable to
?�ASRock America Inc??and provide the item name, model name, shipping
address and your contact information with your check or money order.
    Send it to:
    ASRock America
    Attn: Stephanie
    13848 Magnolia Ave.
    Chino, CA 91710

    We will ship it out by USPS regular mail next day after receiving your
check. Thanks!
    Once again, thank you for choosing ASRock product.
    Note 1: Sorry, we don?�t accept cash, credit card, Paypal or walk-in
payment.
    Note 2: * Non-US customers need to indicate the check or money order
will be paid in U.S dollar.


We have sent a check but have not gotten any modules and we have not heard
anything from them.  Please let me know of a contact, part number or
anything else so we can get the TPM modules.

Best regards,
Albert


Posted By: ASRock_TSD
Date Posted: 28 Apr 2015 at 2:26pm
Please contact the phone number as below for further check: 

ASRock America, Inc.
13848 Magnolia Ave, Chino, CA91710
U.S.A.

Phone: +1-909-590-8308

Kindest Regards,
ASRock TSD




Posted By: awjester
Date Posted: 29 Apr 2015 at 10:12am
Smile 
Thank You!  Thank You!  We were able to talk with Stephanie and told us that ASRock was waiting for a new shipment.  We should get the TPM modules soon.

Best regards,
Albert


Posted By: mavsol78
Date Posted: 20 Sep 2015 at 12:35am
What About the Z97-Extreme 4?

Any TPM Modules for that??

-------------
Maverick



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