No HDMI2.0 @60Hz from Fatal1ty Z170 Gaming-ITX/ac
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3717
Printed Date: 24 Jul 2025 at 6:32am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: No HDMI2.0 @60Hz from Fatal1ty Z170 Gaming-ITX/ac
Posted By: mz4
Subject: No HDMI2.0 @60Hz from Fatal1ty Z170 Gaming-ITX/ac
Date Posted: 03 Nov 2016 at 2:39pm
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Hi, I use anFatal1ty Z170 Gaming-ITX/ac Mainboard. Biosversion 2.30 and HDMI 2.0 Chip Firmware 1.48. Intel HD Graphics .4538 (Windowsupdate from yesterday) CPU Pentium G4400 with HD Graphics 510 RAM: 2x 4GB DDR4 Kingston Windows 10 Professional X64 This is only an Mediacenter PC. But i can't use more than 30Herz @ 4K Screen. This is really terrible :D Thanks a lot for help. |
Replies:
Posted By: J Z
Date Posted: 03 Nov 2016 at 3:54pm
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Hi, DisplayPort = 60Herz @ 4K Screen ------------- Kind Regards, JZ https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware https://www.facebook.com/asrock.de |
Posted By: wardog
Date Posted: 03 Nov 2016 at 3:54pm
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First, I'm not totally coherent with things Intel. You need to use DisplayPort connections for anyything above 24Hz. http://ark.intel.com/products/88179/Intel-Pentium-Processor-G4400-3M-Cache-3_30-GHz" rel="nofollow - http://ark.intel.com/products/88179/Intel-Pentium-Processor-G4400-3M-Cache-3_30-GHz and as an example, the i7-6700 http://ark.intel.com/products/88196/Intel-Core-i7-6700-Processor-8M-Cache-up-to-4_00-GHz" rel="nofollow - http://ark.intel.com/products/88196/Intel-Core-i7-6700-Processor-8M-Cache-up-to-4_00-GHz Both show HDMI capped at 24Hz |
Posted By: parsec
Date Posted: 03 Nov 2016 at 6:02pm
Seems rather coherent to me. Just the specs maam, just the specs. We'll see if Kaby Lake takes HDMI beyond 24 Hz, and HDMI 1.4. DisplayPort is hardly exotic anymore, video cards now have more DP outputs than HDMI. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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wardog wrote:Posted By: J Z
Date Posted: 03 Nov 2016 at 9:01pm
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Intel® Pentium® Processor G4400 Max Resolution (HDMI 1.4) = 4096x2304@24Hz Max Resolution (DP) = 4096x2304@60Hz Max Resolution (eDP - Integrated Flat Panel) = 4096x2304@60Hz ------------- Kind Regards, JZ https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware https://www.facebook.com/asrock.de |
Posted By: ocFTW
Date Posted: 26 Nov 2016 at 5:53pm
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everyone that has replied so far is wrong LOL maybe at leat check the official spec from asrock before posting incorrect information http://www.asrock.com/mb/Intel/Fatal1ty%20Z170%20Gaming-ITXac/%3ccat=Specifications" rel="nofollow - http://www.asrock.com/mb/Intel/Fatal1ty%20Z170%20Gaming-ITXac/?cat=Specifications - Supports HDMI with max. resolution up to 4K x 2K (4096x2160) @ 24Hz / (3840x2160) @ 30Hz (on HDMI1) - Supports HDMI with max. resolution up to 4K x 2K (4096x2160) @ 60Hz (on HDMI2) I bought this board not too long after release and it did have issues with 4K @ 60Hz in the beggining but none after I did an HDMI fw upgrade [with a gigabyte package no less  ] some of their boards use the same LSPCON chip to enable HDMI2.0 on the HDMI2 port; if I recall it was fw1.3x so I'm guessing yours should be ok since it's even newer just make sure it's in the correct HDMI port on the motherboard and also on your TV, some with multiple HDMI are only 2.0 enabled on certain ports, specially budget TVsother than that try different cables I bought a nice thin sanus hdmi cable that while they claimed it would support 4K @ 60Hz, it didn't and when I had it hooked up to the PC the display looked like it was blanking and failed to connect |
Posted By: wardog
Date Posted: 26 Nov 2016 at 6:42pm
^^Pardon me but I'm gonna call BS here.^^ If the OPs CPU states ""Max Resolution (HDMI 1.4)??/span> 4096x2304@24Hz"" on the Intel page I linked, just where magically does the output revert from a 24Hz output to a 60Hz output? ocFTW, I think you should double check just what your panel is saying it is receiving in Hz. |
Posted By: mrlanz
Date Posted: 01 Dec 2016 at 4:44am
Sorry to jump in here but you are both right but important is that the OP question are related to 4k@60Hz and that is supported by the G4400 CPU and ASRock MB. HDMI port 1 is v1.4 and only supports 30 Hz but HDMI port 2 supports v2.0 that are 60Hz. The issue here is that it is not fully clear how Intel supports 4k@60Hz. If you read the data sheet from Intel regarding Skylake the GPU (in this case HD 510) supports taking DP1.2 video signal at 4k@60Hz and audio channel from HDMI1.4 and convert them together via MC2800 that output HDMI 2.0 signal to port 2 in the ASRock MB.
I have used this board for more then 1 year and had issue in the beginning because a damaged MC2800 chip. I now use firmware v1.48 and works fine with 4k@60Hz in Deep Color (4:4:4). But I now have issue with HD audio on HDMI port 2. ASROck say that the issue are Intel's driver and they will not update anything and fix the issue including the MC2800 firmware. So I can not run ATMOS with 4k@60Hz, and that is a shame. If anyone have the same issue or even better have solved it I would be glad to here it. Cheers! |
Posted By: bmouse
Date Posted: 15 Feb 2017 at 6:45am
| " rel="nofollow - Can anyone forward me the HDMI firmware update 1.48? I updated to 1.61 yesterday and my PC always gave black via HDMI2. |
Posted By: mrlanz
Date Posted: 24 Mar 2017 at 5:22am
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ASRock MB is still broken after 2 years! More then 1 year ago I have my last contact with ASRock and they told me that HDMI port 2 did not work and it was a Intel driver issue. Last month in February of 2017 ASRock delivered a new firmware for the Japanese MegaChip that is part of the HDMI 2.0 converter. After this update the HD sound started to work. So yes it was a failure on ASRock side and not Intel. BUT! the sound drops constantly when playing over HDMI 2.0. So it still not work and 2 years have passed. Intel have also delivered updates in February 2017 but the last 6 months this updates from Intel have been game related updates and nothing with sound. I believe that ASRock just now do not care about there customer and the fact we paid a premium price for getting HDMI 2.0 that never worked! This is not acceptable and I recommend that you should be extra careful when consider buying from ASRock again. It will never be fixed! And I could bought a more cheaper MB with HDMI 1.4 and skip all hours I spent on this. |
Posted By: Stefan75
Date Posted: 24 Mar 2017 at 3:45pm
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" rel="nofollow - Did you ever try an external DP to HDMI2 adapter (like Club3D)? ------------- http://cellarcinema.info |
Posted By: mrlanz
Date Posted: 09 Apr 2017 at 7:19pm
The point is not to use any external part, the board should support it. But it is failing. Buying something else what works is not solving the failing part unless you could replace it. Would ASRock do that!? |