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Issues with Z97 Extreme6

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3811
Printed Date: 21 Jul 2025 at 3:19pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Issues with Z97 Extreme6
Posted By: TJ LAZER
Subject: Issues with Z97 Extreme6
Date Posted: 16 Nov 2016 at 6:22am
This is my very first build and I've had a few issues that I'm unsure how to fix.. I was thinking it might possibly be a faulty motherboard but i want to be absolutely sure before i decide to RMA.. i Took it into a shop to see if they could diagnose the issue and it was an absolute waste of 80$.. so onto the issues.. The picture quality has been atrocious to say the least when i watch videos whenever there is a dark scene it gets very pixelated and almost has a green tint to it.. Text has a rainbow color to it some letters will look blue some purple.. I can see static like from an old tv in the background as well.. games Weren't preforming well either i was getting slow down and some pixels which i did not get in my old pc with the exact same games.. I thought it might be my gpu so i tested it in a different pc and it worked just fine.. also tested out different monitors and all had the same issues on this pc.. No one has been able to help me and I'm at my wits end.. any help would be appreciated and thanks in advance.

Specs
Mobo: Z97 Extreme6
RAM: 16 GB Gskill Ripjaws
PSU: EVGA 850 watt supernova
CPU: i7 4790
GPU: GTX 970
CPU Cooler: Corsair h100i V2



Replies:
Posted By: racminer
Date Posted: 16 Nov 2016 at 6:28am
" rel="nofollow - Hi
It seems that you have a PCIE issue. Which PCIE have you plugged your GTX 970 ? check the PCI link speed if it is set AUTO. You may try GEN3 or GEN2.
Hope this might help.



Posted By: TJ LAZER
Date Posted: 16 Nov 2016 at 6:34am
I tried both pcie slots and even took the card out and tried the onboard graphics.. still the same issue 


Posted By: racminer
Date Posted: 16 Nov 2016 at 6:39am
" rel="nofollow - Hmmm very strange...

Have you looked closely at you mobo connector, it is an HDMI I suppose?



Posted By: racminer
Date Posted: 16 Nov 2016 at 6:43am
Originally posted by racminer racminer wrote:

" rel="nofollow - Hmmm very strange...

Have you looked closely at you mobo connector, it is an HDMI I suppose?



is this the one ? http://www.asrock.com/mb/intel/z97%20extreme6/



Posted By: wardog
Date Posted: 16 Nov 2016 at 6:47am
Too, so we don't duplicate what the shop preformed, just what did they do and the results.


Posted By: racminer
Date Posted: 16 Nov 2016 at 6:51am
" rel="nofollow - I see that there are two connectors DVI-I and HDMI ... have you tried both?


Posted By: wardog
Date Posted: 16 Nov 2016 at 6:52am
" rel="nofollow -
Originally posted by TJ LAZER TJ LAZER wrote:

CPU: i7 4790

The non-K 4790 is supported by all BIOSes.

The 4790K requires BIOS 1.3 or above.



Which model of processor do you have ?





Posted By: TJ LAZER
Date Posted: 16 Nov 2016 at 6:55am
" rel="nofollow - I've tried both issue still persists.. the shop just got rid of drivers that were conflicting with each other and did fresh installs.. which wasn't the issue because it fixed nothing.. i was thinking maybe psu? but 850 should be plenty.


Posted By: TJ LAZER
Date Posted: 16 Nov 2016 at 6:55am
i have the none k


Posted By: parsec
Date Posted: 16 Nov 2016 at 10:25am
" rel="nofollow -
Originally posted by TJ LAZER TJ LAZER wrote:

I tried both pcie slots and even took the card out and tried the onboard graphics.. still the same issue 


Originally posted by TJ LAZER TJ LAZER wrote:

I've tried both issue still persists.. the shop just got rid of drivers that were conflicting with each other and did fresh installs.. which wasn't the issue because it fixed nothing.. i was thinking maybe psu? but 850 should be plenty.


I have the same board, and have never had the problems you are having with any video playback, even when using the Intel integrated graphics.

So the shop did work for you, but did not fix it. What

The same issue using the onboard graphics and the video card? The first thing I would do in that case is change the cable to the monitor.

The conflicting driver situation is strange, how did that happen? What drivers were in conflict?

What does the shop did "fresh installs" mean, of the video drivers for the Intel and GTX 970 graphics?

What version of Windows are you using, and did you install it new for you new board?

What is the exact model of memory you are using?

PSU power is not as important as PSU quality.

The others posting in your thread have asked many questions you have not answered, which is not helping yourself either.



-------------
http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: wardog
Date Posted: 16 Nov 2016 at 1:52pm
" rel="nofollow -
Originally posted by TJ LAZER TJ LAZER wrote:

i have the none k


Ok, good. I wanted to get clarification on that as many here simply don't put the K at the end when asking for help. In your instance the BIOS rev. would have mattered greatly depending on which model.


Hmm, so if I read your first post right. this HDD/SSD you're using, it came with Windows already on it from the previous build you were using then?


Posted By: TJ LAZER
Date Posted: 29 Nov 2016 at 9:59am
I'm pretty sure I've answered all of their questions.. old drivers were conflicting with the new drivers that's what they told me and fresh installs means they did a fresh install of all windows 10 drivers and the 970 as well.. and it was a new install of windows 10. Wardog everything was new in this current build the only thing i used from the first build was the psu.



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