I just finished building up my new PC and I am encountering some issues with the memory profiles

My specs:

CPU: AMD FX 8350

MB: AsRock Fatal1ty 990FX Killer/3.1

RAM: 2x 8GB ADATA XPG V2 AX3U2400W8G11-DGV 2400Mhz CL11-13-13-35

My issue:

If I set the memory profile in BIOS to XMP 1.3 and set the frequency to 2400, The PC starts up, I can access the BIOS with no problems but when I try to boot up Windows 10 it keeps restarting, freezing or giving me BSOD with the error "BAD_SYSTEM_CONFIG_INFO". Even if I try to boot from USB to get to Windows setup it crashes mostly with the same BSOD as before or freezing.

Any ideas of what approach may I try?

Thanks in advance

Thanks for the reply

parsec wrote: You wrote you enabled (set) the XMP profile, but you also set the memory speed to 2400. Didn't the XMP profile do that for you, set the memory speed to 2400? Is the DRAM voltage set to 1.65V? Memory at speeds above 2000 must be used in the A2 and B3 slots.

1. I set both (profile and freq), tried only with profile and still does not work

2. DRAM Voltage was on auto but 1.65V

3. I am using A2 and B2 slots

Tried it this way but windows keeps on restarting, 

I am not making it actually to windows. I get to the loading screen and when it should enter the Login screen it restarts,

Also tried the steps above, changed the CPU NB Voltage from 1.40 (default) to 1.45v and set the XMP profile, but the same result, the windows loading screen works, and when it should enter the login screen it restarts 

I run them on 1600Mhz now, it was the only way I could install Windows... If I set them to 2400, even Windows setup gave me the BSOD "BAD_SYSTEM_CONFIG_INFO", I cannot get to safe mode or any other mode with them... 

With the solution from wardog above I don't get to BSOD any more but I cannot get into windows either

Unfortunately I can't get to Windows setup either... That one restarts too after the loading screen....

 

Before we continue with troubleshooting, you really should consider whether you want to go on with these memory sticks and achive 2400 MHz as more than 1866 doesn't add much to performance on the AM3+ platform. In fact, by raising from 2133 to 2400 MHz it does not perform any better and might causes further problems as you have to overclock CPU-NB from 2200 to 2400 MHz as well. CPU-NB speed has to be equal or higher than memory speed. It is possible that your CPU-NB causes the instability, not the memory itself.

 

I highly recommend striving for 2133 and leave the CPU-NB alone. The voltage needed to get above 2200 MHz is not worth the risk and might cause more trouble, even if you think it is stable!

 

You said that you had to set the XMP profile AND memory speed to 2400. What is the memory speed setting if you just set XMP? It could be that you can choose more than one profile (1866, 2133, 2400). If so, try the lower profiles.

If no profile works for you, it would be best to read out its timings for 1866 and/or 2133 MHz by using tools like CPU-Z (not showing all profiles), AIDA64 (hopefully the demo version is capable of showing it) or spec sheets from the manufacturer and set up BIOS manually.

 

To begin from the start, I recommend: Power off, clear CMOS and power on again. Now it should detect your CPU, memory, etc. as it was brand new. Once I switched two brands of modules between mainboards and switched back. After that one combo was unstable although set up exactly as before. I had to clear CMOS to get rid of whatever background settings...

 

After that try if you can boot and if that works try my recommendations.

 

Good luck!

 

You are right of corse that every memory controller has its limitations. But usually it works very well with higher frequencies (except >2200 MHz because of CPU-NB OC).

I am convinced however that not the controller is the prime limiter, but BIOS/EFI incompatibilities! Why else would one module work on one board and not on the other, but with the same CPU and its integrated memory controller? And BIOS/EFI Updates often state "enhanced memory compatibility".