970 Pro3 R2.0 problems
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3988
Printed Date: 12 May 2025 at 12:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: 970 Pro3 R2.0 problems
Posted By: ari
Subject: 970 Pro3 R2.0 problems
Date Posted: 10 Dec 2016 at 9:22pm
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" rel="nofollow - hello i have an 970 Pro3 R2.0 and i cant boot windows after 10 secs of seeing windowsboot system restarts i finaly realize that my ram is not on the supportlist its and hyperx hx316c10fk2/8 in uefi the ram is shown correct is the ram the reason for the systemfailure ? specs windows 7 64 bit power # sf 500 a14a cpu # 8320e gpu # r9290 - also tested hd5850 and hd4850 ram # hx316c10fk2/8 - also tested khx1333c9d3b1k2/4g hdd # wd1600js-23mhb0 - windows wd7500azex-00rkkao |
Replies:
Posted By: Xaltar
Date Posted: 10 Dec 2016 at 9:48pm
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" rel="nofollow - Is this with a fresh windows install or are you trying to use a previously installed windows version from another system? Is this a new build or one that was working and then stopped? What are your full system specs? Please include power supply make and model, RAM make and model number and any extra peripherals you may be using. If you are trying to boot into an OS from a previous build then there is your problem. You can't use an old OS install that was set up on different hardware, it will not have the correct drivers for the system to boot properly. It is always best to perform a fresh OS install with a new build/major upgrade. It is possible to make it work but it requires a few steps before moving the drive to the new system. I do not recommend using an old OS install on a new system as it will cause issues but if you must: Boot into windows on the original system (whatever motherboard was used with the drive originally) Run MSconfig.exe Set the system to boot into safe mode on the next boot Save and exit without restarting Shut down Install the drive on the new motherboard and boot You should boot into safe mode if all went well Run MSconfig.exe again and uncheck safe mode then restart ------------- 
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Posted By: ari
Date Posted: 10 Dec 2016 at 10:25pm
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" rel="nofollow - it is the windows from my "old" system specs windows 7 64 bit power # sf 500 a14a cpu # 8320e gpu # r9290 - also tested hd5850 and hd4850 ram # hx316c10fk2/8 - also tested khx1333c9d3b1k2/4g hdd # wd1600js-23mhb0 - windows wd7500azex-00rkkao i also tested win safemode (per F8) and it crashed always after atipci.sys the bios set dram voltage to 1.7 , but both rams support 1.5 v - are im wrong here ?- is this a different think ? i will try you tip with msconfig.exe maybe tomorow |
Posted By: wardog
Date Posted: 10 Dec 2016 at 10:31pm
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Just won't work. @Xaltar and ari Kingston HX316C10FK2/8 is shown on Kingstons Compatibility List as compatible: https://www.kingston.com/us/memory/search?DeviceType=7&Mfr=ASR&Line=Motherboard&Model=80343 There's very little reason this memory won't work. If the BIOS comes up and recognizes it and your temps are ok I'm betting someone is booting an old OS install that is not compatible. |
Xaltar wrote:Posted By: wardog
Date Posted: 10 Dec 2016 at 10:34pm
Change that DRAM Voltage to 1.5, as it should be, Save and Exit from the BIOS. Do this before proceeding ANY further!! 1.7 is too too much. |
Posted By: Xaltar
Date Posted: 10 Dec 2016 at 10:45pm
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" rel="nofollow - What version of windows are you using? I am going to guess XP as you were able to press f8 to load safe mode? If it is XP then my steps will not work, your only choice then will be a fresh install. I need to point out here that the problem is not with the system but with the lack of drivers for the OS to boot. Before you change any more settings perform a clean install of windows. Don't forget to set your RAM voltage back to 1.5 as Wardog mentioned, you could damage your system with 1.7v. -------------
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Posted By: ari
Date Posted: 10 Dec 2016 at 11:05pm
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ah sry i forgot to say i use win7 actualy i have a bad fealing about the dramvoltage - because im sure i got some runs with 1.7v and now my old system didnt run with both rams - one single works 4 now i rly cant understand why asrock want to toast my ram when the bios they knows  |
Posted By: Xaltar
Date Posted: 10 Dec 2016 at 11:16pm
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" rel="nofollow - 1.7v won't damage the system right away, only with prolonged use if the RAM is not specced for 1.7v. Some faster DDR3 RAM (2400+) is rated at 1.65v by default. Is the board new or purchased used? I see no reason why it would default to 1.7v unless someone used 1.65v RAM in it before you got it. It may have been tested at a store for example. Either way, no damage should have been done so soon. -------------
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Posted By: ari
Date Posted: 10 Dec 2016 at 11:24pm
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" rel="nofollow - the board is new i loaded also the standart biossettings(load uefi defaults) and update the bios via internetflah so you mean the rams (which was working fine before ) are not toast ? |
Posted By: Xaltar
Date Posted: 10 Dec 2016 at 11:42pm
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They shouldn't be. 0.2v extra, although quite a lot, shouldn't be enough to kill them that fast. -------------
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Posted By: ari
Date Posted: 11 Dec 2016 at 7:12pm
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problem solved i just had to bring my satacontroller in ide mode and windows runs thx 4 help today im happy  |
Posted By: ari
Date Posted: 11 Dec 2016 at 8:43pm
so next problem  the ram works only in singlemod - not dualchannel slot 1+2 (from cpu) any idea ? |
Posted By: wardog
Date Posted: 11 Dec 2016 at 10:26pm
RTFM. That's why they give one with every motherboard  It states which slots to use. |
Posted By: ari
Date Posted: 12 Dec 2016 at 1:47am
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ok ok slot 1-3 must be used :) was different on my old board asrock m3a770de finaly i have to say great and fast support here thx again |
Posted By: Xaltar
Date Posted: 12 Dec 2016 at 1:56am
Enjoy  -------------
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