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Unable to get fatal1ty x99 to post

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4080
Printed Date: 20 May 2024 at 1:39am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Unable to get fatal1ty x99 to post
Posted By: ahevans
Subject: Unable to get fatal1ty x99 to post
Date Posted: 24 Dec 2016 at 1:18am
" rel="nofollow - Hi

Really really struggling with this one...

I have a x99 fatal1ty professional with an i7-5820k and 32gb (x4 8gb) corsair vengeance ddr4 2666mhz cmk32gx4m4a2666c16.

I can't get it it to post / get into uefi to do a bios update in case its a memory compatibility issue. The bios sticker says P1.10.

I tried getting a cheap 4gb ddr stick at a lower speed and have tried variations of A1, B1 etc etc and clearing the cmos every time.

I get Dr Debug codes 19, 60 and sometimes 67.

This is the second brand new board I have tried and just can't get it going!

I have tried stripping this down to the minimum set up but get the same dr debug codes.

I don't have the 12v 4 pin power plugged in but the others are.

Any suggestions please?!?!?!



Replies:
Posted By: Xaltar
Date Posted: 24 Dec 2016 at 1:49am
" rel="nofollow - By the sound of it, 1 of 2 things is the problem:

A bad CPU and or socket (bent pins?)
Possibly a bad PSU

All those errors are to do with either memory or chipset initialization. So those would be my primary culprits based on the fact this is your second board?

The CPU is supported from the earliest BIOS version and the RAM "cmk32gx4m4a2666c16" is listed as compatible on your memory QVL so compatibility isn't the issue here.

What power supply are you using and is it new or used?


-------------


Posted By: ahevans
Date Posted: 24 Dec 2016 at 5:15am
" rel="nofollow - Hi

Brand new corsair 850 watt PSU.

I just put two of the 8gb sticks back in A1 and B1 and reset the bios. Now the machine powers on with dr debug codes 19 then 60 then the power cuts out and starts over. The little leds are indicating a ram issue.

Is there a way to flash the bios via a usb stick in a certain usb port? Some asrock boards support this but the documentation for this board doesnt mention it.


Posted By: wardog
Date Posted: 24 Dec 2016 at 6:31am
I see it as a mem issue too.

1. I don't see that Corsair offers any 32GB(4x8GB) 2666 Matched kits for this particular motherboard that they, Corsair, deem as compatible. 2x16GB matched kits yes. 4x8GB matched kits no.
http://www.corsair.com/en/memoryfinder

That isn't saying they are or are not compatible. Instead it may be an oversight on Corsairs part to include them, or, in fact they are not compatible.

Proceed to #2 below.

2. Your using A1 and B1 are not the correct mem slots to use on X99's when only two sticks are used. That leads me to believe you may might maybe be installing the four sticks in the wrong four slots.

Us men always respond better to pictures WinkTongue




Posted By: wardog
Date Posted: 24 Dec 2016 at 6:51am
" rel="nofollow -
Originally posted by ahevans ahevans wrote:


Is there a way to flash the bios via a usb stick in a certain usb port? Some asrock boards support this but the documentation for this board doesnt mention it.


No. If you're thinking of "Crashless BIOS" feature that's a recovery if power loss occurs during flashing.


Instant Flash is available from the splash screen and within the BIOS(my preference).

Yet if it's not booting to either the splash or BIOS that's out too.


Let us know what happens whedn you get one stick in the correct slot as using one stick may ease any stress of these being incompatible till you can upflash the BIOS.


Too, concerning these are sticks listed on ASRocks own Memory QVL, consider mem manufacturers regularly change DRAM chips on sticks/Kits that may match the primary timings yet completely hose secondary and tertiary timings from one binned chip to another even while keeping the same part number.






Posted By: ahevans
Date Posted: 24 Dec 2016 at 9:33pm
Interesting... first time I have seen that diagram so today I am taking the board out of the case and keeping just psu, cpu + cooling and ram and trying the configuration with the two types of ram.

Just tried one stick after clearing the cmos with battery out but the board fired up, showed 19 then 60, then powered off!


Posted By: ahevans
Date Posted: 24 Dec 2016 at 11:39pm
Ok... so 1 stick in D1 of some cheap 4gb ddr4 see's the board cycle between 19, 60 and then 67


Posted By: wardog
Date Posted: 25 Dec 2016 at 1:03am
" rel="nofollow -
Originally posted by ahevans ahevans wrote:

Ok... so 1 stick in D1 of some cheap 4gb ddr4 see's the board cycle between 19, 60 and then 67


X99's are notoriously finicky concerning memory.

Time to look on/at the mem manf's websites Memory Finder tools for some guaranteed compatible memory for it first before declaring something else at fault here.




I'll lead ya off with what G.Skill certifies themselves as compatible:
http://www.gskill.com/en/configurator?manu=52&chip=2276&model=2326






Posted By: ahevans
Date Posted: 25 Dec 2016 at 2:14am
Cheers, was just about to say I throw in the rag with the ram. This has been the most frustrating build I have done in nearly 20 years!



Posted By: ahevans
Date Posted: 25 Dec 2016 at 2:23am
" rel="nofollow - Does it really make any difference if its 2 or 4 sticks?


Posted By: wardog
Date Posted: 25 Dec 2016 at 5:43am
Originally posted by ahevans ahevans wrote:

" rel="nofollow - Does it really make any difference if its 2 or 4 sticks?


No, not at 4 sticks anyways. 6 and 8 can be touch and go concerning making them work. With 8 sticks it's reccomended to set 2 sticks that will run, then shut down and populate the remaining six.

The less sticks equals the less loading on the IMC. Well, to a lessor extent tight timings too.


Posted By: ahevans
Date Posted: 25 Dec 2016 at 8:51am
" rel="nofollow - silly question for 3d rendering...

got my eye on https://www.amazon.co.uk/gp/aw/d/B00N1OZ01G/ref=mp_s_a_1_1?ie=UTF8&qid=1482626947&sr=8-1&pi=AC_SX236_SY340_QL65&keywords=%5BRipjaws+4%5D+F4-2133C15Q-32GRB


Posted By: wardog
Date Posted: 25 Dec 2016 at 12:18pm
Originally posted by ahevans ahevans wrote:

" rel="nofollow - silly question for 3d rendering...

got my eye on https://www.amazon.co.uk/gp/aw/d/B00N1OZ01G/ref=mp_s_a_1_1?ie=UTF8&qid=1482626947&sr=8-1&pi=AC_SX236_SY340_QL65&keywords=%5BRipjaws+4%5D+F4-2133C15Q-32GRB


If you think a 32GB constraint on loading files will be sufficient. If not go for a 64GB kit. Your issue at a latter date should you decide 64GB is what you need at that time is it won't be a matter of buying another 32GB kit, but instead buying a 64GB kit and selling off the original 32GB kit. ie: adding memory at a later date will be a no no. So choose wisely now and take a pass on headaches down the road.

And a fast SSD/Ultra M.2/RAID subsystem will be a huge benefit at loading times.


Posted By: ahevans
Date Posted: 26 Dec 2016 at 7:17am
thanks for the tips

i have a samsung ssd and m.2 ultra drive ready for when i can finally get this board to boot!


Posted By: wardog
Date Posted: 26 Dec 2016 at 10:38am
Originally posted by ahevans ahevans wrote:

thanks for the tips

i have a samsung ssd and m.2 ultra drive ready for when i can finally get this board to boot!


hehehe I hear ya.

Keep us posted. Merry Christmas.


Posted By: ahevans
Date Posted: 02 Jan 2017 at 7:55am
So, latest update...

The new ram arrived and the board would only post with 1 stick in D1.

Once posted, went into uefi but the bios would not update via internet flash as it kept timing out, so had to use a usb stick... sigh 1

Once the bios was updated, all sticks worked... yay!

However... Windows install kept crashing... sigh 2

Upon looking closer, one of the sticks in C1 kept disappearing!!!

So, swapped the stick with another and it went walk about again... sigh 3

Looks like a dodgy stick so had to pull it. Windows installed fine in the end.

Seriously fell out with Amazon! The ram shipped from Germany to the UK and turned up a day late even though it was ordered on Prime. They showed no sympathy or effort to make me happy given the late delivery and dodgy ram. Now have to wait until the end of next week for another set!!!

Nightmare!!!



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