Z170 Extreme4 does not wake up with USB key W10
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4183
Printed Date: 26 Jun 2024 at 2:51pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Z170 Extreme4 does not wake up with USB key W10
Posted By: Stormy
Subject: Z170 Extreme4 does not wake up with USB key W10
Date Posted: 06 Jan 2017 at 7:45pm
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" rel="nofollow - Hello, A few weeks ago I had Windows 7 x64 installed, I switched to Windows 10. I have noticed that since I installed windows 10, it does not wake up the computer from the usb keyboard / mouse, after shutting down from windows. In the UEFI I have not changed any parameters. The current parameters are: UEFI-Advanced-Chipset Configuration-Deep Sleep --> Disable UEFI-Advanced-ACPI Coniguration-USB Keyboard/Remote power on --> Enable UEFI-Advanced-ACPI Coniguration-USB mouse power on --> Enable When I press a key on the USB keyboard or mouse, the mouse light is on, but the computer does not turn on. Any suggestions for it to turn on again? Thank you, |
Replies:
Posted By: parsec
Date Posted: 06 Jan 2017 at 11:41pm
It could be a couple things causing the mouse and keyboard to not start the PC. First, just for our information, is the Windows 10 installation a Microsoft upgrade installation, or a new, fresh Windows 10 installation from a disk or ISO file? Either way, does your mouse and keyboard have its own software or driver that needs to be installed to enable all their features? You may need to install the software again, or find a Windows 10 version of the software, and install it. Also, start Windows Device Manager, and open the Properties for the mouse and keyboard. You may have two entries for the mouse and keyboard in Device Manager, one in Keyboards, and Mice and other pointing devices (of course.) But also expand the Human Interface Devices entry in Device Manager, where you may find entries for the keyboard and mouse. Open the Properties of all the entries for the mouse and keyboard you find, and click the Power Management tabs. Make sure that at least one of these have the Allow this device to wake the computer checked. You can also try unchecking the Allow the computer to turn off this device to save power option in the Power Management tab. I've had mixed results with various mice and Windows 10, about waking the PC from Sleep for example. Some of them work fine, others don't. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Stormy wrote:Posted By: Stormy
Date Posted: 07 Jan 2017 at 8:56pm
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Hello parsec, The W10 Pro installation was made from an ISO image. The software devices are installed, with the latest version "Logitech keyboard G110 - mouse G300," on windows are working well. I did the tests to activate the check "Allow this device to reactivate the computer" and it did not work. This morning I turned on the computer from the mouse, I think that to be able to turn it on it will take some time, after turning it off. Thanks, |
Posted By: parsec
Date Posted: 07 Jan 2017 at 9:12pm
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I'm sorry, I don't understand the last sentence, above. It seems as if you said could turn on the PC with the mouse, is that right? What else are you saying about taking some time after turning it off? ------------- http://valid.x86.fr/48rujh" rel="nofollow">
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Posted By: Stormy
Date Posted: 09 Jan 2017 at 3:21am
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Hello parsec, I explain: When I turn off the computer, I have to wait at least 2 hours to power the computer from the mouse or keyboard  . If I turn off the computer and after 5 minutes I want to turn it on again, I have to turn it on from the button on the box, if I try with the keyboard or mouse does nothing. I do not understand what happens 
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