Z170MPro - No Beep, No Screen, Just Fans,Reboot 3s
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4227
Printed Date: 10 May 2024 at 9:55am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Z170MPro - No Beep, No Screen, Just Fans,Reboot 3s
Posted By: GreatFullTekeek
Subject: Z170MPro - No Beep, No Screen, Just Fans,Reboot 3s
Date Posted: 12 Jan 2017 at 10:42pm
|
COMPONENTS MOBO: NEW Asrock Z170M Pro 4S CPU: NEW Intel I5 6400 + Boxed PWM Fan (but i also have a BeQuiet PWM) RAM: NEW Viper4 XMP2.0 D4 16GB 3000-16 (2x8GB plugged into A2 B2, or single in A1) SSD: OLD Crucial CT250BX100SSD1 GPU: OLD Asus GTX750TI-OC-2GD5 PS: OLD Be Quiet 600W A connected PC-Speaker (2 different types) Problem: When powering up: 1.PS Fan starting 2.CPU (PWM) drive high for 3 seconds, then reboot.. 3.CPU (PWM) drive high for 3 seconds, then reboot.. 4.... The connected PC speaker dont beep @all (tryd different speaker types!) Case 1: GPU Onboard (PCIe card removed): There is no Signal on HDMI or DVI - never (reboot after 3 seconds) *It dont matter if i Plug in one two or none RAM or SSD anywhere - all variants tryed - change nothing on the problem. Case 2: a. GPU PCIe: There is no Signal on HDMI, DVI or VGA - never but the MOBO dont reboot, the CPU and PS Fans are running. *It dont matter if i Plug in one two or none RAM or SSD anywhere - all variants tryed - change nothing on the problem. I also have removed the CPU and checked the contacts of the socket, they seems to be ok. Since this is a new platform for me, i dont have spare parts to check alternative parts (like ram..) ... my last cpu/platform change was with the Intel Q9450 -mike |
Replies:
Posted By: Xaltar
Date Posted: 12 Jan 2017 at 11:40pm
|
" rel="nofollow - That RAM is 1.35v isn't it? It sounds like the RAM is incompatible which causes training then cycling, power then cycle off then on. Have you tried clearing CMOS after installing 1 stick of RAM? ------------- 
|
Posted By: parsec
Date Posted: 12 Jan 2017 at 11:57pm
" rel="nofollow -
Unfortunately, the POST beep speaker option in the UEFI/BIOS is set to Disabled by default. You won't get any POST beeps until that option is enabled. When you say the CPU cooler fan runs for a few seconds, and then the PC "reboots", you mean the PC shuts off, and then tries to start again, correct? What is the full model number of your memory? Since you said you haven't built a PC in a while, I'll ask this. Is the the 4/8 pin CPU power cable from the PSU connected to the board? The connector at the top, left side of the board? That cable must be connected or the CPU won't get power. When using 8GB or larger DIMMs, use the A1 and B1 memory slots first. To keep things simple at this point, remove the video card and just use the integrated graphics. After removing the video card, and possibly moving your memory to the A1 and B1 slots, be sure to clear the UEFI/BIOS with the Clear CMOS jumper on the board. Do that with AC power unplugged and the PSU off. Do NOT skip this step. No idea if the PC case being used is new or old. Any chance the mother board standoffs for your previous board are in different locations than the new boards, and one is shorting the new board? Not having any spare parts to try will make things more difficult. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
|
GreatFullTekeek wrote:Posted By: GreatFullTekeek
Date Posted: 13 Jan 2017 at 12:25am
" rel="nofollow -
hi 1,35V thats right. yes cleared CMOS by installed 1 Stick also. |
Posted By: GreatFullTekeek
Date Posted: 13 Jan 2017 at 12:37am
|
When you say the CPU cooler fan runs for a few seconds, and then the PC "reboots", you mean the PC shuts off, and then tries to start again, correct? Correct What is the full model number of your memory? VIPER PV416G300C6K, PE000413, DDR4 2x8GB 3000MHz C16 1.35V should run on 170er series Asus boards, so i thought Asrock should do it also... maybe a failure Since you said you haven't built a PC in a while, I'll ask this. Is the the 4/8 pin CPU power cable from the PSU connected to the board? The connector at the top, left side of the board? That cable must be connected or the CPU won't get power. Yes is connected When using 8GB or larger DIMMs, use the A1 and B1 memory slots first. OK, but dont change something on the problem To keep things simple at this point, remove the video card and just use the integrated graphics. OK After removing the video card, and possibly moving your memory to the A1 and B1 slots, be sure to clear the UEFI/BIOS with the Clear CMOS jumper on the board. Do that with AC power unplugged and the PSU off. Do NOT skip this step. DONE No idea if the PC case being used is new or old. Any chance the mother board standoffs for your previous board are in different locations than the new boards, and one is shorting the new board? No they are the same stands, and yes the case is used, also the PSU-which is in function since it runs with my Q9450 and board... Not having any spare parts to try will make things more difficult. Difficult is that the peep code is disabled by default  , bying hardware only to see what is wrong, is a strange idea, so i have to go to a local dealer, that has such "spare parts"...will cost me money, without a beep
|
Posted By: Xaltar
Date Posted: 13 Jan 2017 at 12:44am
|
That is the Patriot DDR4 3000 kit I looked at and it is not on the supported list for your board. It may require a BIOS update to be supported but even that is not guaranteed. In all honesty, I would send the RAM back and get something that is supported by your board. 1.35v for DDR4 3000 is not good, DDR4 3000 is possible at 1.2v with newer RAM kits now. This is why it is important to check compatibility with RAM these days, not all RAM is equal and many kits only work with certain board types (X99 or Z170/Z270). Always be sure to check compatibility before purchasing. I know this isn't something anyone wants to hear but it is the sad reality of building PCs today.
-------------
|
Posted By: wardog
Date Posted: 13 Jan 2017 at 3:12am
|
Not trying to throw salt in your wound but Patriot doesn't list this kit, PV416G300C6K, as compatible for the Z170M Pro4S. https://patriotmemory.com/memory-finder/" rel="nofollow - https://patriotmemory.com/memory-finder/ |
Posted By: GreatFullTekeek
Date Posted: 13 Jan 2017 at 8:03am
| ok then i go for other pair of rams |
Posted By: parsec
Date Posted: 13 Jan 2017 at 10:54am
" rel="nofollow -
Please check your board's memory support list for memory models to choose from. We use these lists ourselves, or make sure the manufacture specifies their DDR4 memory will work in your board: http://www.asrock.com/mb/Intel/Z170M%20Pro4S/?cat=Memory For a Skylake system like yours, if you want 8GB DIMMs, don't go much if at all above 3000 in speed. It is more difficult to get more than one 8GB DIMM per channel working above 3000. I've had perfect results using G.SKILL and Crucial DDR4 memory. Most of the G.SKILL TridentZ series is compatible with your Skylake system. ------------- http://valid.x86.fr/48rujh" rel="nofollow">
|
Posted By: GreatFullTekeek
Date Posted: 13 Jan 2017 at 8:50pm
|
ok find a fitting ram is worse... most of them (also the supported) are 1,35V!? (on the asrock list) problems when searching a fitting Ram on the asrocklist, which are: OLD Products (new untested ProductNumber Variations), OLDs have no Specsheets anymore on website (on dealers site some interesting specifacitons are missing) cant be found with google - e.g.only results are Asrock links  have bad Timing (16-17), are way Overprized (beyound 200?? (what do they think?) or sold on the wrong place with with wrong payment methods (not local, not austria, or must have paypal(ammount) or creditcard...) so going to each of the memory suppliers and search their lists, problems: G.Skill has a nice Ram Configurator, wich results into 2800 is max - and this 2800 is a 2x4GB Kit... i need @ 16GB because unreal Editor load it with 14GB  - so G.Skill, dead.Corsair > only OC-Formulare on the list --- so DEAD Corsair ? Adata > Board is listed, no 3000, 2800 only: XPG Dazzle 17 17 17, but worse timing, and LED-Light which i dont want. - So Dead Adata Kingston > has Ram Configurator, Board is listed, 2400 is max, > Dead Kingston Crucial > has Ram Configurator, Board is listed, 2 Results: http://eu.crucial.com/eur/en/z170-pro4s/CT8783160 but no Product Number to find it on Amazon or anywhere else, but could be that: https://www.amazon.de/Crucial-Ballistix-Arbeitsspeicher-DDR4-3000-UDIMM-Kit-Schwarz/dp/B01HDUVNRI/ref=sr_1_1%3cie=UTF8&qid=1484311476&sr=8-1&keywords=Crucial+Ballistix+Tactical+16GB+Kit+%282+x+8GB%29+DDR4-3000+UDIMM" rel="nofollow - amazon > 220??> way to expensive (what do they think  - not with me!) > Dead Crucial 3 ours search, now i know which NOT, ill keep you informed if i found anything. |
Posted By: GreatFullTekeek
Date Posted: 20 Jan 2017 at 3:30am
|
it is NOT WORKING! ok I got now the G.Skill F4-3000C15D-16GTZ which is listed on the Asrock compatibility page. I plugged in one of the two supported rams in A1 or B1, it dont matter where, and how often i Clear the CMOS also dont make any difference - same problem as described in my first post so these Supported RAMS dont work - or is it a other Problem? I have a project which i should deliever... 
|
Posted By: GreatFullTekeek
Date Posted: 20 Jan 2017 at 8:30am
|
https://de.pinterest.com/phatline/pc-computer-insights/" rel="nofollow - Z170MPro Impressions a few pictures about the setup |
Posted By: parsec
Date Posted: 20 Jan 2017 at 8:56am
Most of the DDR4 memory whose speed is above 2400 will be 1.35V. All DDR4 memory above 2666 will be 1.35V, that is normal. The Viper memory you have now is 1.35V, and the timings are 16 16 16 36. Click on Additional Information on the page below: https://patriotmemory.com/product/viper-4-series-ddr4-16gb-2-x-8gb-3000mhz-kit/" rel="nofollow - https://patriotmemory.com/product/viper-4-series-ddr4-16gb-2-x-8gb-3000mhz-kit/ All DDR4 memory will work at first at its default speed, which is 2133 or 2400, at 1.2V. 1.35V is only needed when the memory is set to 3000. Memory voltage is not the problem. You cannot compare the timings of DDR4 memory to the timings of DDR3. You will never find DDR4 memory less than 12 - 14, and that will be at 2133. The faster the DDR4 memory speed is, the higher the timings will be. The price of DDR4 memory has gone up over the last few months, now is not a good time to find good prices. ------------- http://valid.x86.fr/48rujh" rel="nofollow">
|
Posted By: GreatFullTekeek
Date Posted: 20 Jan 2017 at 11:09am
|
" rel="nofollow - ok thx for the good explanation. so the voltage is maybe not the problem here. And it was nonsense to get other RAMs. but how can i now find out what the problem is now? i have no debugging via PC-Speaker, or blinking LEDs. I cant return all the stuff, and say the CPU is maybe dead, and the Motherboard is maybe dead, or the PS is maybe dead, and after a week or more i have the money back, and then have to wait a few days longer to get a new board and cpu... when not using "shared memory" for internal (CPU?)graphics, it reboots endless, and when i stuff a graphic card into PCIe, the Display connected to the card dont regocnize the card (no signal going to sleep), and the PC seems to run (PS+CPU Fans are running endless static in speed)... that should be enouh info to localize the probelm. |
Posted By: GreatFullTekeek
Date Posted: 22 Jan 2017 at 9:45pm
|
i tried now the cheapest, slowest, and smalest RAM i Found in the Compatibility list: Kingston KVR21N15S8/4 That DONT solve the Problem, it just avoid the endless Boot Tryings: Start the PC, now all FANS are running on Static Speed (same behavior like bevore when i plugged in a PCIe Card) No Display-Data Output on HDMI or DVI (no PCIe Card is connected) |
Posted By: Xaltar
Date Posted: 22 Jan 2017 at 11:05pm
|
" rel="nofollow - Have you tried clearing CMOS with the new RAM installed? -------------
|
Posted By: GreatFullTekeek
Date Posted: 23 Jan 2017 at 8:10am
|
yes i did i cleared every time before i tried all 4 SLOTs |
Posted By: GreatFullTekeek
Date Posted: 25 Jan 2017 at 9:13am
|
" rel="nofollow - i dont get the money back from my dealer! because it had taken to long since i buyed it, i only could let "repair" the board. i only hear the memory the memory, clear c-mos... i dont feel i got helped here. i think i have all rights to be pissed > it would be so easy >>> DEBUG >>> but no beep no blink code? ASROCK in which way should a end-user debug a problem? Say it! >Should he run to a Expert, which is only a "expert" because he has spare parts to replace the whole setup to see what the problem is? I cant believe it. What is about End-user - is he a stupid sheep in your eyes? >Or - it seems to better that the people ask the forum, and some users look into the magical ball and see "it could be the memory"... and when it wasnt the memory > then the magical ball dont see anything @ all. i whish i had known this before! because i cant get rid of it now, i dont know -should i sell it as "faulty" or "working". And if i sent it back to Asrock, and they say the board is ok > who helps me then? i had to buy a new psu, a new ram (as i did already twice!!!) and a new CPU > Really i dont have the money for twice the setup, or for a "expert" who has |
Posted By: Xaltar
Date Posted: 25 Jan 2017 at 1:37pm
|
I am sorry to hear about your difficulties. Please bare in mind that ASRock is not responsible for the policies of retailers regarding returns. Also important to note is the fact that while this is the tech support section of the forums, it is not ASRock's official tech support. Assistance is rendered here by other forum members not directly by ASRock. On occasion an ASRock Tech Support representative will post here with important updates and fixes but this is not common place. Even the moderators here are simply forum members such as yourself and do not speak for or represent ASRock here on the forums. ASRock representatives here have the name ASRock in their name in the following format: ASRock_Official ASRock_TSD ASRock_News Again, I feel for you, we all know how frustrating it is when new parts do not work right. Good luck with system, please post back here once you get your board back. If you need assistance from ASRock Tech support you can contact them here: ASRock Taiwan (global support): http://event.asrock.com/tsd.asp" rel="nofollow - http://event.asrock.com/tsd.asp ASRock USA: Support Phone: 1-909-590-8308 Support Email: support@asrockamerica.comGood luck -------------
|
Posted By: GreatFullTekeek
Date Posted: 14 Feb 2017 at 2:11am
|
today i got my money back, i will try my luck with a asus z170M-Plus. topic can be closed |