Freezing and BSOD Skylake on new z270 mobo
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4326
Printed Date: 22 Jul 2025 at 8:18pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Freezing and BSOD Skylake on new z270 mobo
Posted By: boabject78
Subject: Freezing and BSOD Skylake on new z270 mobo
Date Posted: 30 Jan 2017 at 11:04am
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Hello everyone I hope that someone here can help with random freezing and BSODs Im having with my new build. Im not willing to let go of Win7 yet so I paired a new I7 6700k with the z270 Fatal1ty Gaming K6 and Corsair Vengeance 2400 XMP ddr4. I haven't even had time to play any games on it yet and all I have done is a simple 4.6 overclock at 1.325v. I'm using balanced power setting in OS so cpu sits around 0.8Ghz at 0.764v so temps around 28 degrees so the system hasn't been pushed yet. My problems are that during power up the function keys on mechanical keyboard don't register so cant enter uefi unless I use an old keyboard and more importantly when browsing or just doing simple things the system randomly becomes sluggish, keyboard and mouse stop working then the system locks up or just BSOD. My build is a day old and already its crashed about 8 times. Is anyone else here having similar issues on a similar build or do you think its needing a bios update cos I'm out of ideas. Thanks in advance. ------------- ASRock Fatal1ty Z270 Gaming K6, I7 6700k 4.6Ghz 1.325v, 16gb Corsair Vengeance DDR4 2400, Corsair H80i GT |
Replies:
Posted By: wardog
Date Posted: 30 Jan 2017 at 11:52am
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" rel="nofollow - Hey there. Ohhhhoho we need some more info. BIOS rev the MB is flashed to? PSU Make, Model, and more importantly how old it is? Aw heck, List out what makes up your computer, with specifics please |
Posted By: Xaltar
Date Posted: 30 Jan 2017 at 1:14pm
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Try disabling LLC and post back. Also, specs would be helpful as Wardog mentioned. ------------- 
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Posted By: boabject78
Date Posted: 30 Jan 2017 at 4:52pm
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Ok guys here goes. PSU- Corsair CX 600 (about year old) Mobo- Asrock z270 Fatal1ty Gaming K6 bios P1.10 (new) Ram- 16GB (2x8gb) http://www.amazon.com/gp/search%3cie=UTF8&camp=1789&creative=9325&index=aps&keywords=corsair%2Bvengeance&linkCode=ur2" rel="nofollow - Corsair Vengeance LPX DDR4 2400 XMP Profile in slots A2-B2 (new) Cooler- Corsair H80i GT in push pull (year old) Zotac GTX 780ti OC at stock (2years old) SSD- Sandisk 240gb Extreme Pro (year old) Case- Corsair Carbide 300r with 4 120mm Corsair fans + 1 140mm Corsair fan (year old) Changes made in bios: Advance mode O.C. Tweaker Cpu Ratio= All Cores All cores= 46 Voltage Cpu= Fixed Vcore=1.325 Nothing else has been changed. Target= 4600Mhz Cache=4600Mhz BCLK=100 Win7 Extreme 64bit fully updated Using Balanced power option=0.8Ghz at 0.765v Avg ------------- ASRock Fatal1ty Z270 Gaming K6, I7 6700k 4.6Ghz 1.325v, 16gb Corsair Vengeance DDR4 2400, Corsair H80i GT |
Posted By: boabject78
Date Posted: 30 Jan 2017 at 6:15pm
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Forgot that the cpu is a new i7 6700k and I'm aware of the Skylake bug so I dont know if Asrock have or will be addressing the bug with a bios update. BlueScreenView reports the 2 BSOD; 1) MACHINE_CHECK_EXCEPTION 0x0000009c hal.dll hal.dll+12818 Hardware Abstraction Layer DDL ntoskrnl.exe+70400 2) 0x00000124 hal.dll hal.dll+12a3b Hardware Abstraction Layer DLL ntoskrnl.exe+70400 ------------- ASRock Fatal1ty Z270 Gaming K6, I7 6700k 4.6Ghz 1.325v, 16gb Corsair Vengeance DDR4 2400, Corsair H80i GT |
Posted By: parsec
Date Posted: 30 Jan 2017 at 6:41pm
Skylake bug? The i7-6700K is not the latest Intel i7 processor, that would be the i7-7700K. When using Windows 7 on a Skylake or Kaby Lake chipset board (Z270 like yours), you must include a USB 3.0 driver in the Win 7 installation package, or none of the USB ports will work. No idea if you did that or not. I'm not finding a link to that information on your board's page, you can read about it here: http://www.asrock.com/microsite/Win7Install/index.html" rel="nofollow - http://www.asrock.com/microsite/Win7Install/index.html The newest Intel chipsets will only use a USB 3.0 driver for ALL of the USB ports, including USB 2.0. Windows 7 does not have a built in USB 3.0 driver. It seems you did not modify your Win 7 installation media for this situation, since your "old" keyboard works. If that is the Skylake bug you are referring to, that cannot be fixed with a BIOS update. Is your SSD connected to an Intel SATA port, or ASMedia SATA port? The Intel SATA ports will provide better, more stable performance. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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boabject78 wrote:Posted By: boabject78
Date Posted: 30 Jan 2017 at 7:05pm
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I know its not a Kabylake cpu I meant the cpu is new. I went with Skylake because the board says it fully supports 6th Gen i7 and I refuse to use win10. The Skylake bug was addressed for the z170 platform by Intel and mobo manufacturers via bios update with new microcode so I dont see why it wont be the same for z270 I just dont know when it will happen cos bios rev P1.10 has its own problems. I know the board has just been released and will get better with updates. My ssd is plugged into SATA3_0 port. ------------- ASRock Fatal1ty Z270 Gaming K6, I7 6700k 4.6Ghz 1.325v, 16gb Corsair Vengeance DDR4 2400, Corsair H80i GT |
Posted By: wardog
Date Posted: 30 Jan 2017 at 10:48pm
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Concerning the hal.dll.errors you're getting. Return the CPU and memory back to stock and reply back that they have ceased appearing  But first. Seeings you water cool(H80i) I'd like for you to put an aux fan that blows over the motherboard mounted components surrounding the CPU socket. With more flow directed onto the VRMs to the left and above the socket itself. After both, please reply back. |
Posted By: boabject78
Date Posted: 31 Jan 2017 at 12:20am
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" rel="nofollow - Well I have the 2 Corsair SP120 fans mounted in the top of case drawing air down on to the entire top of the motherboard so the airflow is fine and the cpu idles in mid 20s. I have returned bios oc and RAM settings back to defaults now. I just dont understand why the system has froze or BSOD when I havent done anything more than been on Firefox and youtube. I take it nobody else here is using Skylake on the z270 platform? ------------- ASRock Fatal1ty Z270 Gaming K6, I7 6700k 4.6Ghz 1.325v, 16gb Corsair Vengeance DDR4 2400, Corsair H80i GT |
Posted By: wardog
Date Posted: 31 Jan 2017 at 1:02am
" rel="nofollow -
I do, in fact. An i7-6700K/Z270 Gaming K6. Yet I'll back out of the thread. My apologizes. |
Posted By: boabject78
Date Posted: 31 Jan 2017 at 1:19am
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" rel="nofollow - Nothing to apologize for my friend you have been giving me more support and advice than anywhere else on the net and I thank you very much for that. I cant even contact Asrock cos there is no support until the Chinese New Year is over. I just assumed by your signature in your posts that you were still on the z170 platform. So you have been trouble free on the z270 then? ------------- ASRock Fatal1ty Z270 Gaming K6, I7 6700k 4.6Ghz 1.325v, 16gb Corsair Vengeance DDR4 2400, Corsair H80i GT |
Posted By: wardog
Date Posted: 31 Jan 2017 at 1:58am
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Both your HAL errors are mostly caused by hardware or drivers. As I'm sure you Googled and discovered. My guess, an unstable OC. Hence my needing to know if the errors cease when they are run at stock. The CX600 offers 46a on a single rail, good, so that shouldn't be at issue. I'd still like you to place an aux fan blowing over the VRM section. It is a requirement when using a watercooler. When you place a pump over the CPU vs a HS/F there is now very little direct air flow to cool the components surrounding the CPU socket. VRMs mostly. They heat up and all h*ell in many forms can wreak havoc. My sig is what it is because of a limit of 200 characters, otherwise I'd have three more listed there. Concerning any possible BIOS "bug' , rest assured that once a "fix' is included in a prior BIOS it is carried forward in the revisions following it. Not doing so would be a tremendously huge error on any company's oversight. I'll now PM you for some info I need to share a BETA BIOS with you for the Z270 Gaming K6. That is if being BETA doesn't scare you away. |
Posted By: boabject78
Date Posted: 31 Jan 2017 at 3:13am
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Thanks for all the help my friend the bios flashed no problem. I'll get back to my usual pc routine for a few days and report back here regardless of the results. Big thank you to this forum aswell. Cheers ------------- ASRock Fatal1ty Z270 Gaming K6, I7 6700k 4.6Ghz 1.325v, 16gb Corsair Vengeance DDR4 2400, Corsair H80i GT |
Posted By: wardog
Date Posted: 31 Jan 2017 at 4:28am
Please, do. |
Posted By: parsec
Date Posted: 31 Jan 2017 at 12:26pm
That Skylake bug was a non-issue for 99.999% of users when it existed a year ago, and is history. I'm sure the first Kaby Lake microcode inherited the fix from Skylake. None of your issues have anything to do with the "Skylake bug". BIOS updates won't fix the Windows 7/Intel 100/200 series chipset USB 3.0 driver issue. ------------- http://valid.x86.fr/48rujh" rel="nofollow">
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Posted By: boabject78
Date Posted: 12 Feb 2017 at 12:13am
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Ok here is my update after a week or so since my last post. After the Beta bios update my pc did stop the random crashes and freezing when just browsing but then the nvidia 376.33 display driver kept crashing and recovering. I resolved this by reverting back to stable driver 353.38 and everything finally stopped crashing. Satisfied with this I have gamed for several hours every other day without issues at stock speeds. Then I overclocked the cpu to 4.5gHz at 1.30v and enabled the XMP profile on the ram and again everything has remained stable and without issue. I still have the keyboard problem of not getting into the bios screen which I dont understand as to why a wired usb £60 mechanical keyboard, which worked fine with my old rig, wont work but my cheap £5 wired usb keyboard works just fine. Thanks again for all the help and advice given and hope this has helped others on the forum. ------------- ASRock Fatal1ty Z270 Gaming K6, I7 6700k 4.6Ghz 1.325v, 16gb Corsair Vengeance DDR4 2400, Corsair H80i GT |