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windows 10 PC keeps randomly freezing

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4338
Printed Date: 06 May 2024 at 9:27am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: windows 10 PC keeps randomly freezing
Posted By: djactivator
Subject: windows 10 PC keeps randomly freezing
Date Posted: 01 Feb 2017 at 8:59pm
" rel="nofollow - Hey everyone,

I just build a new PC using an ASRock 970 Performance AMD motherboard with 16 gigs of ram and an AMD FX-8350 Vishera 32nm Technology CPU, my ram is 
Type DDR3
Size 8192 MBytes
Manufacturer G.Skill
Max Bandwidth PC3-10700 (667 MHz)
Part Number F3-14900CL10-8GBXL
SPD Ext. XMP

My Windows 10 Pro 64bit keeps crashing randomly with these various error messages:

system service exception
IRQ not less or equal
kmode exception not handled 
and unexpected kernel mode trap

I scanned my harddrives for errors, reinstalled the latest version of my audio and video drivers updated all other drivers are BIOS as wel. Any suggestion on other things that I could try?? Maybe its a BIOS setting?? Please help!

Thank you in advance!



Replies:
Posted By: MSwol1
Date Posted: 01 Feb 2017 at 10:12pm
" rel="nofollow - Are you attempting to overclock anything?  IF so, provide details.

Have you checked your temperatures?

Have you ran tests on your RAM?


Posted By: djactivator
Date Posted: 01 Feb 2017 at 10:15pm
no, not trying to over clock at all, did ram test and evertytihng, all temps are great


Posted By: parsec
Date Posted: 01 Feb 2017 at 11:09pm
Did you install the AMD all in 1 driver ver:15.20.1060 driver package from your board's download page? Or possibly a newer version? I'm sure AMD has a newer version of that driver package.

G.SKILL's QVL list for your memory does not include any ASRock 970 chipset boards, but does have many other AMD 900 series chipset boards in the list.

http://www.gskill.com/en/product/f3-14900cl10s-8gbxl" rel="nofollow - http://www.gskill.com/en/product/f3-14900cl10s-8gbxl

What is the source of your Windows 10 installation, a disk or ISO download file? My point is there have been so many updates to Windows 10, which are actually different versions in some cases (Anniversary version, for example), an old version might be the problem.

What video card are you using? You don't think it is related to your problems?







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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: wardog
Date Posted: 02 Feb 2017 at 12:48am
On older AMD motherboards Intel's XMP can hose things up faster than green grass through a goose.

Clear the BIOS and then enter their primary timings, voltage, and CAS manually. Post back the results please.




Posted By: djactivator
Date Posted: 02 Feb 2017 at 2:43am
I wouldn't even know where to begin with any of that. Please give me a step by step 



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