I am experiencing intermittent loss of connectivity to all USB peripherals (keyboard, mouse, headset) and video playback. It can happen during gaming or just browsing. It happens several times a day, varying between every 3 minutes, 10 minutes or an hour or so.
Guarantee to happen while watching Youtube videos, in different browsers.
I did all driver, Windows, BIOS version and hardware related troubleshooting I could. I went through a RMA for the board and the problem persists.
The issue is widely discussed in these forum threads:
https://forum.asrock.com/forum_posts.asp?TID=27225&PN=1&title=asrock-b650-pg-usb-issues" rel="nofollow - https://forum.asrock.com/forum_posts.asp?TID=27225&PN=1&title=asrock-b650-pg-usb-issues
https://forum.asrock.com/forum_posts.asp?TID=27010&PN=2&title=odd-cold-boot-issues-mobo-or-cpupound" rel="nofollow - https://forum.asrock.com/forum_posts.asp?TID=27010&PN=2&title=odd-cold-boot-issues-mobo-or-cpupound
As stated in the forums, during Windows safe boot and Ubuntu also were stable for me.
I filled the ASRock support form two months ago and got no answer.
Setup:
Windows 11 x64, 23h2;
BIOS version: 2.02 (and others were tested, updating and downgrading);
MOBO MODEL: B650M PG RIPTIDE;
CPU: RYZEN 7 7700;
RAM: 2x 16gb Kingston Fury Beast RGB 6000MHz;
PSU: Corsair RM850x Shift;
GPU: RX 7900 XTX;
OTHER PERIPHERALS:
-Razer Deathadder V3 (wired) mouse;
-TP-LINK USB Bluetooth 5.0 adapter;
-Redragon Lakshmi keyboard;
-Alexa Echo pop connected through BT;
-HyperX Cloud II headset;
-Nobreak SMS Gamer 1500VA UPS;
-A set of five Rise Mode Crystal Sound, 120mm, ARGB cooler fans;
-1 TB Kingston NV2, M.2 2280 PCIe SSD;
-480 GB Kingston A400, SATA SSD;
-LG UltraGear 24GN600-24" monitor;
-LG 26 IPS, Ultra Wide, 75Hz Gamer Monitor;
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