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Freezing and stuck asrock FM2A68M-HD+ win 10

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4371
Printed Date: 25 Jun 2024 at 2:56am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Freezing and stuck asrock FM2A68M-HD+ win 10
Posted By: Xulingxuling23
Subject: Freezing and stuck asrock FM2A68M-HD+ win 10
Date Posted: 07 Feb 2017 at 12:17am
" rel="nofollow - Dear all,

I have problem with my asrock
Proc: amd a10 7860K
Vga: saphire r7 250 2gb ddr5
Ram: 2pcs:patriot 4gb ddr 3 1600mhz
Os: win 10 64 bit

My problem is when i play game dota 2 the pc is freezing and need to restart.

I already disabled c6 and integrated vga on board.

What i must to do?
All the oc i set auto and enabled.



Regards,

Xuling



Replies:
Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 6:49am
Up


Posted By: wardog
Date Posted: 09 Feb 2017 at 7:37am
Originally posted by Xulingxuling23 Xulingxuling23 wrote:


I have problem with my asrock

All the oc i set auto and enabled.


Sorry Xuling. I missed your post.


For testing, remove the OC and reply if at stock MHz it runs w/o issue.


Posted By: wardog
Date Posted: 09 Feb 2017 at 7:43am
" rel="nofollow - Too. I just looked. You need BIOS 2.00 to support that A10-7860K.

In/at above the middle of the PCI slot, the lowest slot, is a sticker covering the actual BIOS chip.

Have you updated the BIOS prior to building it?

If not, what is printed on the sticker?





Posted By: wardog
Date Posted: 09 Feb 2017 at 7:49am
" rel="nofollow - re: graphics card issue

What PSU are you using, Make and Model please, and how old is it?


Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 8:21am
My psu is 450 watt its already a bundling packet with power logic cpu case

Wait i check my bios


Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 8:27am
https://postimg.org/h/fe0h37875/" rel="nofollow"> https://postimage.org/" rel="nofollow - image hosting


Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 8:34am
I think i already use asrock appshop and internet flash , the software said your firmware is up to date


Posted By: wardog
Date Posted: 09 Feb 2017 at 5:18pm
Oh Lord. You need a new(er) and bigger PSU. 10a on the lone 12v rail ......Not good.

This PSU pictured is of an older design that favored the +3.3v and +5v rails. Think Pentium 4 based motherboards.

Current motherboards/graphic cards now pull more off the +12v rail. With the peripherals now using the +3.3v and +5v rails

Originally posted by Xulingxuling23 Xulingxuling23 wrote:

https://postimg.org/h/fe0h37875/" rel="nofollow">


Posted By: Xaltar
Date Posted: 09 Feb 2017 at 6:41pm
I am inclined to agree with Wardog about the PSU being under powered. 450w should be enough for a system like yours but that PSU is old and from a time when loads were balanced differently as Wardog noted. 10A on the 12v rail is something you might see on a modern 250w PSU today not on a 450w model. 

If you want to test to find out if it is the cause of your issue you can download and install 3d Mark Firestrike and run it. If your system freezes/crashes with that too then the PSU is definitely the problem. If it does not then it could be driver related. I strongly suspect the PSU but based on your previous comments you are on a tight budget so lets rule out other possibilities before you go out and get a better one.


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Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 7:12pm
" rel="nofollow - I already change the psu lets see its possible or not.

Maybe, the problem on my driver or something else?


Posted By: Xaltar
Date Posted: 09 Feb 2017 at 7:22pm
" rel="nofollow - What PSU did you change to?

As for the drivers:

Download Display Driver Uninstaller (DDU) then boot into safe mode, run it and remove your current AMD GPU drivers.

Safe mode:

Win key + R
Run msconfig.exe
Under "boot" check "safe mode"
Apply and restart

Once you have removed the drivers with DDU you can then download and install the latest drivers from AMD's support page. If you still have crashing/freezing then repeat the process of removing the drivers then download and install an earlier version. In some cases bug fixes for newer hardware breaks support for older hardware.


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Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 7:33pm
" rel="nofollow - http://m.imgur.com/a/rLpkx#TRPWjjE

Thats the new one.

Maybe my failed windows 10 64bit?


Posted By: wardog
Date Posted: 09 Feb 2017 at 8:59pm
" rel="nofollow -
Originally posted by Xaltar Xaltar wrote:

450w should be enough for a system like yours


Problem is, that's a 225w PSU.

An example 225w HP PSU:
https://www.newegg.com/Product/Product.aspx?Item=9SIA30R3XM1654

Quote Output Voltage: +5V 12A, -5V 0.5A, +12V 12A, -12V 0.8A, +3.3V 12A, +5V-SB 2.5


Output from the 225w PSU from above:
12a on the +3.3v
12a on the +5v
12a on the +12v

Output from the 225w PSU of the OPs:
13a on the +3.3v
14a on the +5v
10a on the +12v


Look like questionable PSU specs to me.




Posted By: wardog
Date Posted: 09 Feb 2017 at 9:01pm
Originally posted by Xulingxuling23 Xulingxuling23 wrote:

" rel="nofollow - http://m.imgur.com/a/rLpkx#TRPWjjE

Thats the new one.

Maybe my failed windows 10 64bit?


Nope, and Nope.

The 275X is only a 275w PSU


Posted By: Xaltar
Date Posted: 09 Feb 2017 at 9:45pm
" rel="nofollow -
The new one actually states on the PSU

Quote
Pure/Real power

275w

It states max power as 550w but that is like a lot of cheapo speakers back in the day would claim to be 100w, even 1000w in some cases, when they were actually 5w RMS.

I have a "700w" PSU sitting in front of me right now that cost me $15, looking at it's power rails it is actually only a 300w unit and even that would be pushing it. I purchased it because it was cheap and and I needed a spare PSU for fan/LED testing so I can bin all the old dead ones.

We are not trying to make your life difficult here XulingXuling23, these are simply the facts. 

This is a good 450w PSU
https://www.newegg.com/Product/Product.aspx?Item=N82E16817371045

Look at the rails

24A on the 3.3v
15A on the 5v
18A on the 12v
18A on the second 12v

If this were a single 12v rail PSU then the 2 12v rails would total 36A, that is a LONG way better than the 14A rating on the PSUs you posted pics of. Simply put, both those PSUs are not what they claim to be. Look for a solid name brand, yes they are more expensive but they are what they say they are.

Cooler Master
Antec
Seasonic
EVGA
Corsair
Zalman
Fortron
OCZ
Deep Cool
Fractal Design
NZXT
Enermax
Spire
Thermaltake
Be Quiet

Some of these brands are better than others but none of them will outright lie to you about specs. Get yourself something from one of the brands I have listed here. Not all of them are very expensive, I have included some more budget options too but these brands I know to be accurate in their ratings. Wardog, please feel free to add to the list if you know of any others I have missed.


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Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 9:48pm
" rel="nofollow - okay now its no lag , I'm reinstalling the windows but still can not connect the dual vga.

what do you think for this issue?


Posted By: Xaltar
Date Posted: 09 Feb 2017 at 9:54pm
To enable dual graphics:

Enter the UEFI and enable the iGPU, information on how to do this should be in your user manual


After some research I have discovered that AMD's Crimson driver package no longer provides the Dual Graphics option so you will want to install a Catalyst driver version.

Here is a Youtube video that better describes how to enable it. Interesting to note is that this video was made because of the exact problem you are having.




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Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 10:08pm
my bios version is P2.00

in the norh bridge there is no Igpu only Onboard vga and I already enabled it


Posted By: Xaltar
Date Posted: 09 Feb 2017 at 10:51pm
Onboard vga is the iGPU yes.

iGPU = integrated Graphics Processing Unit 
VGA = Video Graphics Array

It's just called onboard VGA for simplicity in the BIOS. 


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Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 10:57pm
And i already find out its not support again, for amd 7860 kaveri yes its support with amd 157.1 ver and mine is godavari its not longer support.

and its okay i already figure it out.

After reinstall windows and psu replace now my pc run well i hope not freeze again


Posted By: Xaltar
Date Posted: 09 Feb 2017 at 11:24pm
Good luck to you and enjoy your gaming Thumbs Up

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Posted By: Xulingxuling23
Date Posted: 09 Feb 2017 at 11:25pm
Godavari is the new one , so now i must follow your suggestion r7 260x :D thanks all


Posted By: wardog
Date Posted: 10 Feb 2017 at 4:15am
Originally posted by Xulingxuling23 Xulingxuling23 wrote:

After reinstall windows and psu replace now my pc run well i hope not freeze again


Hooray !!!! Big smile


Posted By: Xulingxuling23
Date Posted: 10 Feb 2017 at 12:43pm
I dunno why sir, but when i see in performance my hdd always 100% so i think something else inside.

Now very smooth and fast my pc:D and forget it about dual vga its not support again in godavari core.



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