z170 fatal1ty pro gaming MB seems dead
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4478
Printed Date: 23 Jul 2025 at 1:37am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: z170 fatal1ty pro gaming MB seems dead
Posted By: Burlman
Subject: z170 fatal1ty pro gaming MB seems dead
Date Posted: 23 Feb 2017 at 3:36pm
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" rel="nofollow - Earlier today when I reboot 64bit windows 10 I got to the first screen that shows system info and "press f2 or del to enter setup". It didn't make it past that screen and after 5 min I shut it off and when I turned it back on, my screen showed the first 2 lines of the same screen and hung there. This time before I shut it off I noticed that Dr debug gave the code: 69. The next time I went to turn it back on I got nothing. there are no lights lit up on the MB and no indication that there is any power at all. I cleared the bios normally then using the battery removal and wait 4 hours method but neither have helped. I then disassembled my pc leaving only the MB, Ram and Processor. I tested my PSU and it seems fine but to make sure I tried a different PSU that's brand new but still got nothing. This i7 z170 fatal1ty pro gaming board is only 4 months old and all the components of this build were bought brand new. Is there something else I can try to diagnose the problem? Processor: i7 6700k Ram: Gskill trident X 3400mhz Vcard: Gigibyte 1060 GTX 6GB Mushkin 480GB SSD
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Replies:
Posted By: wardog
Date Posted: 23 Feb 2017 at 3:38pm
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" rel="nofollow - Ewwww What PSU, and is it new 4 mos ago too? |
Posted By: Xaltar
Date Posted: 23 Feb 2017 at 3:47pm
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If you have not already, pull the CPU and check for warping and or bent pins in the socket. If that is all good put it back together, clear CMOS again and try again. You may also want to try pulling all power from the board for an hour or so while you check pins and clear CMOS. If none of this brings the system back to life then begin the RMA process on both the Motherboard and CPU if possible. That way you can rule both out and not risk having it be the component you didn't RMA that caused the issue. ------------- 
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Posted By: Burlman
Date Posted: 24 Feb 2017 at 5:52pm
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" rel="nofollow - Thanks for the advice. I will give your suggestions a try. How would I be able to tell if the processor is warped? are there specific signs that I should look for? |
Posted By: Xaltar
Date Posted: 24 Feb 2017 at 6:09pm
 This is what a warped CPU looks like, note the deformed substrate. This was a known issue with Skylake (possibly Kaby Lake too) where heavy or over-tight coolers could warp the substrate. I would imagine this could also happen over time if the cooler is too heavy, the system got bumped hard or a water cooler was buttoned down too tight. -------------
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Posted By: ASRock_TSD
Date Posted: 01 Mar 2017 at 1:56pm
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Dear Burlman, Greetings, this is ASRock TSD. According to your question, we provide some suggestions to verify: 1. Confirm the ATX 24-pin power cord and 8-pin v-core power cable are connected to M/B properly. 2. Please clean the Goldfinger parts of memory and re-connect to the motherboard, make sure it has been installed correctly. 3. Remove the CPU and check if the CPU socket pin-bent. 4. Only install one stick memory module to each DRAM slot by turns to try. 5. If possible, please install another CPU / memory module to verify. Thanks! All the best, ASRock TSD |
Posted By: parsec
Date Posted: 01 Mar 2017 at 11:51pm
That looks terrible! I haven't seen anything that said Kaby Lake is any different than Skylake regarding the processor substrate thickness. Given they use the same CPU socket, I doubt the substrate thickness could be changed without other side effects, such as damage to the substrate surface from extra pressure from the clamping mechanism. I have a feeling that warping is at least partially caused by the design of the CPU cooler mounting hardware. Some designs like Noctua's cause the weight of the CPU cooler to be applied more to the mother board, instead of the processor. The bending of the substrate seem asymmetrical, the right half of the substrate seems fairly flat, while the left half appears convex in the picture. I can imagine the CPU cooler pulled by gravity pressing down more on one half of the substrate, and either neutral or less pressure on the opposite side. The convex appearance of the substrate would be concave if the CPU was mounted in the socket. Regardless, the thinner substrate is also a factor. If Intel tried to blame the CPU coolers, which could be valid in some cases, since they did not supply a CPU cooler with the 'K' model processors, do they have a CPU Cooler QVL list?  ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Xaltar wrote: