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instant flash choice not available?

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4526
Printed Date: 20 May 2024 at 12:35am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: instant flash choice not available?
Posted By: wmunn
Subject: instant flash choice not available?
Date Posted: 04 Mar 2017 at 2:09pm
" rel="nofollow - I have the brand new asrock fatal1ty x370 gaming professional board, and it shipped with bios version P1.20 and the latest is P1.40, and I can't seem to figure out how to flash it?

There is no instant flash at startup menu, just del to enter uefi or f11 to select boot menu.

Any suggestions? I tried following the convoluted directions to download the bios file and a flashing file from the efi shell, but that didn't work for me. it can't seem to find any files on the flash drive when I select it through the blkF: choice it shows as USB on the screen of drives.....

Any help here?



Replies:
Posted By: Xaltar
Date Posted: 04 Mar 2017 at 2:46pm
The instant flash tool in the UEFI under the "Tools" tab Wink

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Posted By: wmunn
Date Posted: 04 Mar 2017 at 2:53pm
That's where I thought it should also be, but alas, tis not :)

http://imgur.com/a/uovrU" rel="nofollow - http://imgur.com/a/uovrU



Posted By: Xaltar
Date Posted: 04 Mar 2017 at 3:32pm
I just now noticed this is an AM4 board....

I don't have one yet to check for myself. That is very odd, it is always under tools. 

Looking at your user manual it is listed under tools too Confused It looks like you may have gotten a pre-production BIOS. I usually advise against the windows flash tools but it looks like that may be your only option Ermm One would hope the updated UEFI will restore the instant flash tool to it's correct location in the UEFI.


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Posted By: wardog
Date Posted: 04 Mar 2017 at 7:48pm
Please go to the BIOS d/l page for your board and once there you will notice the teal EFI SHELL, click on it and you will be presented with instructions on now using the EFI Shell to update the BIOS


Posted By: wmunn
Date Posted: 04 Mar 2017 at 7:56pm
" rel="nofollow - before I chase my tail any further on this, are there specific requirements as to how to usb drive I will be using is formatted? GPT, FAT, NTFS etc... ?


Posted By: wardog
Date Posted: 04 Mar 2017 at 8:19pm
Sorry for the confusion. It's all new to us Moderators here too Ouch


FAT32


Keep us posted please.


Posted By: wmunn
Date Posted: 04 Mar 2017 at 8:24pm
I was able to get it to flash finally. Instant flash is still missing in the uefi under tools though LOL

http://imgur.com/a/QHVRh" rel="nofollow - http://imgur.com/a/QHVRh

I couldn't get it to flash from the usb drive, so I unzipped the efi tool and the bios file to the root of my c drive, which is fs:0 and was able to do it from there.


Posted By: wardog
Date Posted: 04 Mar 2017 at 8:37pm
Originally posted by wmunn wmunn wrote:

I was able to get it to flash finally. Instant flash is still missing in the uefi under tools though LOL

http://imgur.com/a/QHVRh" rel="nofollow - http://imgur.com/a/QHVRh

I couldn't get it to flash from the usb drive, so I unzipped the efi tool and the bios file to the root of my c drive, which is fs:0 and was able to do it from there.


Interesting. I'll make note of that.


Again, sorry for your confusion. It's a learning curve here for us Moderators also.


Posted By: wmunn
Date Posted: 05 Mar 2017 at 3:03am
that was short lived, after flashing it, it attempted to boot windows again and it hung up hard. I tried flashing back and that didn't help matters any.

To be honest the board was acting kind of funny prior even when I first set it up. There would be long post delays, and sometimes it would turn on, turn off, turn on and do that like 3 or 4 times before booting up. I am going to assume at this point it is a defective board, which is why it acted so strangely. I was able to get a few runs of cinebench out of it, and it seemed chunky at time. This was with all the drivers loaded as well. I ended up putting my video card back into my old computer and that is how I am on the internet for now. 

Looks like this board is going back to newegg. Might as well return the memory as well, as it appears Ryzen will never need 3600 speed ram. Might as well just get cheaper 3200 kit.
I paid over $400 for G.skill trident Z RGB (4x8) in DDR4 3600.


Posted By: wmunn
Date Posted: 05 Mar 2017 at 3:05am
I know the drives were good, the cpu seemed fine, had to be a board issue. Any version of windows installer would hang right at the beginning.
In the past when I have run into that particular issue a BIOS update fixed it, which is why I was trying in the first place.


Posted By: Xaltar
Date Posted: 05 Mar 2017 at 3:33am
Memory compatibility is a known issue with Ryzen and by the symptoms you described that is exactly your issue. Ryzen forces 1T command rates and at this point that can't be changed. Most current DDR4 runs at 2T command rates and will lock up or be very unstable anywhere past about 2400mhz (on a 3000+mhz kit). A 3600 kit may not work well without loosening timings and lowering frequency to about 2666 or 2800. Faster kits will net faster results because they are binned better and capable of tighter timings but you will not see 3600 on a ryzen board atm, not until kits are tuned specifically for Ryzen.

Your RAM is causing the post loops as it tries to train the memory and fails until defaults are loaded. Set the RAM to say 2400 and try again. If you can return the RAM then I would go ahead and do so. Gskill just released it's first compliment of Ryzen ready RAM in 2 flavors, budget and performance. Take a look: 

http://www.tomshardware.com/news/gskill-ryzen-flare-x-fortis-ddr4,33807.html" rel="nofollow - http://www.tomshardware.com/news/gskill-ryzen-flare-x-fortis-ddr4,33807.html

The RAM should be cheaper than the $400 you paid for that kit and will work much better.


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Posted By: wmunn
Date Posted: 05 Mar 2017 at 3:41am
both the ram and the board are going back, I had ram running as slow as I could set it and it still did it.


Posted By: Xaltar
Date Posted: 05 Mar 2017 at 5:16am
At the end of the day, if you are not happy with the product that is your choice to make, I am not trying to convince you otherwise. All I am trying to do is inform you of what I have discovered based on research and numerous reviews. Ryzen does not play nice with most current DDR4 kits, check out the reviews on youtube and you will see the common thread of RAM compatibility issues. Your RAM is designed for 2T command rates and is being forced to run at 1T, in my opinion and I could be wrong, that is where the issue is coming from. Some RAM can be run at lower frequencies with 1T command rate set but some can't, it depends on the binning.  

I am repeating this because if I am right you will run into the same issues no matter what board brand or model you replace it with. The issue stems from the new architecture not from board partners. I strongly recommend that you pick up some Ryzen certified RAM with whatever board you choose.

Good luck and please let us know how it works out for you Thumbs Up


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Posted By: wmunn
Date Posted: 05 Mar 2017 at 6:29am
I fully intend to get the ram aimed specifically at ryzen, g.skill fortis probably


Posted By: wardog
Date Posted: 05 Mar 2017 at 1:45pm
" rel="nofollow - Have you tried forcing a CR of 1 on whatever kit you have?

BTW, what mem kit do you have?

Natched. See post below this one.


Posted By: wardog
Date Posted: 05 Mar 2017 at 5:43pm
" rel="nofollow -
Originally posted by wardog wardog wrote:

Have you tried forcing a CR of 1 on whatever kit you have?


Natch that. No BIOS options to change it.


Posted By: wmunn
Date Posted: 05 Mar 2017 at 6:54pm
This issue has been such a tough one to definitely know board vs memory being an issue. It  never started up correctly to begin with, long posts, powering up and down 2 to 3 times before actually posting into uefi bios, although it did load windows 10 install fine the first time. any successive attempt to install windows 10 or windows 7 with known good media was a failure. always hangs up where the windows logo is at the beginning, then the 5 little circles go around one half circle and it locks up.

every time I have run into that windows 10 install issue, it has been a bios issue, or motherboard failure. 
usually if it is a ram issue, you get blue screens and reboots later on in the windows install process.


Posted By: wmunn
Date Posted: 05 Mar 2017 at 7:11pm
I have been building my own computers since 1991 and when you get an issue like this on a personal build, it sucks just as much now as it ever did.

Usually my builds go flawlessly. I hate this.


Posted By: Xaltar
Date Posted: 05 Mar 2017 at 7:12pm
Long post and boot looping is typically RAM training and failing in the scenario you mentioned. 

This is a new architecture and there are going to be a lot of headaches getting things to work right. If you look at tech reviews you will note that many of them spent days just trying to get the systems to run stable, these are reviewers with numerous spare parts laying about to test. The common problem across most reviews I have watched/read has been RAM compatibility and the 1T issue I have been going on about. I am not saying that is the only issue but it is the largest stability related issue. Its impossible to test a system if you can't even get the RAM to consistently work Angry

I have read and watched every review from every source I can find as I don't have a Ryzen system yet to test for myself. I will keep doing my best to pass on information as I find it. Don't give up, from what I have been seeing the effort is worth it. Ryzen 7 are beasts.

Keep us posted as to your progress. If it helps I have seen quite a few reviewers show positive results with the X370 Taichi. Most of the reviews I have seen used the boards that came with the press kit from AMD, ASRock was not among the brands sent out. All these boards posed issues however. One reviewer, Hardware Unboxed on youtube, actually went for the ASRock X370 Taichi as it worked the best of the 4 boards he had on hand. This is probably because it is the current flagship and has beefier VRMs for both RAM and CPU power delivery.


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Posted By: wmunn
Date Posted: 05 Mar 2017 at 7:27pm
" rel="nofollow - I thought the fatal1ty x370 gaming professional was the top tier board from asrock for the am4 platform? over $200 usd vs $170 usd for the taichi ?


Posted By: wmunn
Date Posted: 05 Mar 2017 at 7:35pm
Originally posted by Xaltar Xaltar wrote:

Long post and boot looping is typically RAM training and failing in the scenario you mentioned. 

This is a new architecture and there are going to be a lot of headaches getting things to work right. If you look at tech reviews you will note that many of them spent days just trying to get the systems to run stable, these are reviewers with numerous spare parts laying about to test. The common problem across most reviews I have watched/read has been RAM compatibility and the 1T issue I have been going on about. I am not saying that is the only issue but it is the largest stability related issue. Its impossible to test a system if you can't even get the RAM to consistently work Angry



What troubles me is the amount of people posting good results on Ryzen using trident z 3600 modules. I specifically ordered these based on them being g.skills highest binned ram chips, figuring that the keep the best chips for their higher end products. I took a lot of criticism over this choice , being told the x370 wouldn't work with such high speed memory, and using a 4 module kit was also called into question .everyone was saying go with 2 16gb modules instead of 4 8gb modules.


Posted By: Xaltar
Date Posted: 05 Mar 2017 at 8:37pm
Originally posted by wmunn wmunn wrote:

" rel="nofollow - I thought the fatal1ty x370 gaming professional was the top tier board from asrock for the am4 platform? over $200 usd vs $170 usd for the taichi ?

It is, on the gaming side. The difference is a few gaming centric features but performance and build quality is more or less the same Wink


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Posted By: Xaltar
Date Posted: 05 Mar 2017 at 8:39pm
Originally posted by wmunn wmunn wrote:


What troubles me is the amount of people posting good results on Ryzen using trident z 3600 modules. I specifically ordered these based on them being g.skills highest binned ram chips, figuring that the keep the best chips for their higher end products. I took a lot of criticism over this choice , being told the x370 wouldn't work with such high speed memory, and using a 4 module kit was also called into question .everyone was saying go with 2 16gb modules instead of 4 8gb modules.

When dealing with RAM issues it's always best to use 1 or 2 modules for testing. Generally 4 DIMMs will cause more issues than 2 which is why you were catching some flack for going the 4 DIMM route. 


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Posted By: wmunn
Date Posted: 05 Mar 2017 at 8:47pm
well,

The motherboard and Ram is all boxed up with return RMA labels on them. Will wait for them to refund my money, then re evaluate what is available in stock. Hopefully they will still have the ddr4 modules that G.Skill has released specifically for Ryzen. They have 2 models of it out now.

G.SKILL FORTIS Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) AMD X370 / B350 / A320 Desktop Memory Model F4-2400C17D-16GFT

and

G.SKILL Flare X Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) AMD X370 / B350 / A320 Desktop Memory Model F4-2400C17D-16GFX


Posted By: Xaltar
Date Posted: 05 Mar 2017 at 9:10pm
Best of luck to you Thumbs Up

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Posted By: dispr
Date Posted: 12 Mar 2017 at 2:35pm
" rel="nofollow -
Originally posted by wardog wardog wrote:

Please go to the BIOS d/l page for your board and once there you will notice the teal EFI SHELL, click on it and you will be presented with instructions on now using the EFI Shell to update the BIOS

Any tips on flashing to a new bios? I don't have the tool in the bios settings either.. Also, looking at the bios download page on the Asrock website, I can't find the efishell link. I haven't tried to dos method, kinda scared :). 

Thanks



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