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Crashing Z270Pro4

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Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4539
Printed Date: 23 Jul 2025 at 12:23pm
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Topic: Crashing Z270Pro4
Posted By: Dustbag1969
Subject: Crashing Z270Pro4
Date Posted: 06 Mar 2017 at 5:40pm
" rel="nofollow - Hi,
 
I have recently built a new system and I am having a lot of problems with it crashing while under load.
 
MB: Asrock Z270Pro4
CPU: I5-7600K (Not overclocked)
Fan: Corsair H100 water cooler
GFX: Sapphire R9 Fury
Mem: 16Gb HyperX Savage 4x4Gb
PSU: Corsair 750W
OS: Windows 10

I do seem to be seeing high temperatures reported for the motherboard even though I have 5 case fans installed and the ambient room temp is <21°C. Under load I am seeing motherboard temperatures of >45°C. Is this normal/anything to worry about.
 
Any suggestions appreciated?
 
Thank you 



Replies:
Posted By: Stefan75
Date Posted: 06 Mar 2017 at 6:42pm
I had a notebook with random crashes.. in the end it was a faulty memory.
Changed from 8 to 4GB, then it was rock solid.


Posted By: wardog
Date Posted: 06 Mar 2017 at 6:46pm
Yeppers.

Seeings you'r ewater cooling you've now removed any airflow over the VRM section. These need airflow to keep cool.

To test this, place a fan over them blowing directly on/over them and see if your crashing under load ceases.

My bet, it ceases.



Keep us posted please.




Posted By: Dustbag1969
Date Posted: 06 Mar 2017 at 8:52pm
" rel="nofollow - Thank you for the suggestions
 
Memory - I will try memtest on my memory tonight and see if any errors are reported on the memory
 
VRM - I was hoping that with 5 separate fans I would have sufficient airflow inside the case but I will try as you have suggested.
I am at work at the moment and cannot visualise the layout inside the case but why do you think the watercooler will have obstructed the VRM?
 
Regards
 
 


Posted By: wardog
Date Posted: 06 Mar 2017 at 10:13pm
" rel="nofollow -
Originally posted by Dustbag1969 Dustbag1969 wrote:

I am at work at the moment and cannot visualise the layout inside the case but why do you think the watercooler will have obstructed the VRM?


1. Most importantly now that you do not have a conventional HS/F moving air over the CPU to cool the VRM section it will get hot. Hot enough to do what you describe.

2. That monster GPU, Fury R9, isn't helping much as it tends to enable a stale pocket of air in the upper left, right where the VRMs reside.

So, we come to 3. The two above only serve to aggravate an already tenuous warm/hot VRM section.



 


Posted By: wardog
Date Posted: 06 Mar 2017 at 10:19pm
And last I knew Corsair AiO docs stated a need to install a fan over the VRMs.

For just the reason you have. They are now overheating and going into Protection Mode(lower performance/output) first, then shutting down completely in Safety Mode. Just as their circuits are designed to do.





Posted By: Dustbag1969
Date Posted: 07 Mar 2017 at 12:29am
" rel="nofollow -
 
Hi Wardog,
 
Would you recommend I sell my liquid cooling and install a conventional air cooler?

I already have a 120mm mounted near the top rear of the case which is blowing in the direction of the VRM. Do you think this will be insufficient?
 
Thanks again


Posted By: wardog
Date Posted: 07 Mar 2017 at 6:16am
Oh heck NO. Keep the Corsair. Your CPU will love you right back for keeping it chilled with water.

But the trade off is putting a fan in there to cool the VRMs. Then they too will reciprocate and not behave as they, I believe, are.


Posted By: wardog
Date Posted: 07 Mar 2017 at 6:22am
Most airfow via case fans doesn't create enough turbulence at the board level to be much help.

An inch above board level, yea. That's just the nature of things.



But that R9 Fury monstrosity surely acts a brick wall. Complicating matters in an area considered already lacking.





Posted By: wardog
Date Posted: 07 Mar 2017 at 6:25am
" rel="nofollow -
Originally posted by Dustbag1969 Dustbag1969 wrote:


I already have a 120mm mounted near the top rear of the case which is blowing in the direction of the VRM. Do you think this will be insufficient?

Meh. Place a fan, the 120mm above, over the VRms and post back the results.

I'm 99.999% sure you'll be surprised. And happy.


Posted By: Dustbag1969
Date Posted: 07 Mar 2017 at 8:22am
I have tried moving a few fans around to see the effect
 
1. Moved fans from the H100 onto the outside of the case so pulling air from the case through the radiator (Previously they were on the inside and very cramped)
2. Changed direction of fan at top rear of case to vent (Previously blowing into case)
3. Changed 2 fans on front of case to pump air into the case.
 
I don't know if it is a coincidence but since doing this I have managed to play Total War for 3 hrs without any crashes when last night I could not play for 15 minutes without crashing.
 
When I check the temperatures using the Asrock A-Tuning app it still says my motherboard temperature is 41°C under load but maybe this is normal? (Seems hot to me)
 
Thanks again Smile


Posted By: wardog
Date Posted: 07 Mar 2017 at 8:45am
I understand your hesitance in putting a fan over the VRMs.

Yet humor me in doing so and report back the MB temp _and_ your crashing issue please.

Your doing Steps 1-3 above was FAR more work than I was asking. Good and all, but ........


Posted By: parsec
Date Posted: 07 Mar 2017 at 9:34am
" rel="nofollow - We finally have a description of the air flow in this PC, although it is incomplete. We don't even know what PC case is being used. Still not sure where the radiator is mounted, the top I assume?

Radiator fans pulling hot are from the GPU onto the board and VRM heat sink? I would be shocked if my board temperature was 45C, mine is 24C currently.

The description sounds like way to many exhaust fans, with who know what source of fresh air, hopefully the case has some vents on the top and bottom. But bottom vents will not help with the VRM temperature. The radiator and front fans as exhaust would be fighting each other for air, without an equal area of air intake somewhere.

Where is the PSU in this PC?

Z270 Pro4, one small heat sink on a six phase CPU VRM stage, so not optimal under high load conditions and limited ventilation.

Micro ATX board, probably small PC case, obviously the radiator and case fan placement is not optimal.

Video card dumping hot air into the case is one of the main problems, and not being removed from the case.

What PC case are you using? Where is the radiator mounted? Radiator fans are intake or exhaust? What other case fans besides the top rear fan?


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: Dustbag1969
Date Posted: 07 Mar 2017 at 5:28pm
Wardog - I will try the small fan tonight just haven't worked out a way to attach it yet.
 
" rel="nofollow - Parsec - I thought my earlier post described the air flow but obviously I was not specific enough.
Case - Corsair Carbide Spec 03
We finally have a description of the air flow in this PC, although it is incomplete. We don't even know what PC case is being used. - (Corsair Carbide Spec 03)
Still not sure where the radiator is mounted, the top I assume? (Radiator is top mounted)

Radiator fans pulling hot are from the GPU onto the board and VRM heat sink? I would be shocked if my board temperature was 45C, mine is 24C currently. (Radiator has two fans mounted above the radiator pulling air from the case)

The description sounds like way to many exhaust fans, with who know what source of fresh air, hopefully the case has some vents on the top and bottom. But bottom vents will not help with the VRM temperature. The radiator and front fans as exhaust would be fighting each other for air, without an equal area of air intake somewhere. (2 fans front mounted pumping air into the case; 2 fans above the radiator pulling air out of the case; 1 fan in the rear of the case pulling air out of the case) 

Where is the PSU in this PC? (Mounted in the bottom rear of the case)

Z270 Pro4, one small heat sink on a six phase CPU VRM stage, so not optimal under high load conditions and limited ventilation.

Micro ATX board, probably small PC case, obviously the radiator and case fan placement is not optimal.
(Z270Pro4 is classed as an ATX board I believe; Carbide Spec 03 is not a small case; Where else can you fit a radiator if not at the top?) 

Video card dumping hot air into the case is one of the main problems, and not being removed from the case. (If there are 3 x 120mm fans venting from the case why would the hot air not be removed?)

What PC case are you using? Where is the radiator mounted? Radiator fans are intake or exhaust? What other case fans besides the top rear fan?


Posted By: Dustbag1969
Date Posted: 08 Mar 2017 at 8:53am
Wardog - I added a small fan onto the VRM and then monitored the temperatures under load and they are exactly the same as before.
It has been on for nearly 8 hrs under load without any crashes so maybe I don't need to worry about the temperature as the most important thing is it isn't crashing anymore Smile
 
 


Posted By: wardog
Date Posted: 08 Mar 2017 at 2:44pm
Originally posted by Dustbag1969 Dustbag1969 wrote:

Wardog - I added a small fan onto the VRM and then monitored the temperatures under load and they are exactly the same as before.
It has been on for nearly 8 hrs under load without any crashes so maybe I don't need to worry about the temperature as the most important thing is it isn't crashing anymore Smile
 
 


Good!

Seems re-arranging the fans with a understanding of the VRM needs in mind solved it for you.

Thumbs Up


Posted By: Dustbag1969
Date Posted: 10 Mar 2017 at 2:13am
" rel="nofollow - I think I spoke too soon as last night it was crashing approximely every 5 minutes so I gave up before I launched it through the window.
 
I have tried a range of different stress test utilities on the system and they all pass apart from MEMTEST86 which reports multiple errors within minutes.
 
I have used Memtest on previous builds and never seen errors so I assume this is not normal.
Do you think this could be the cause of my random crashes and actually nothing to do with temperature?
 
I have reported the issue to Kingston technical support as the memory is only 2 weeks old so hopefully if it is the memory I can get a replacement ASAP
 
 


Posted By: clubfoot
Date Posted: 10 Mar 2017 at 3:03am
" rel="nofollow - Immediate errors in Memtest is an indication of bad ram modules. Test #5 is the most stressful but if you're seeing errors right away,...

With power completely off the system, remove all the ram modules but one,...DO NOT TOUCH the ram module contacts and keep one hand on the case to ground yourself.

UEFI defaults, please.

Run memtest. If errors, shut down and repeat of each of the other modules one by one.

What are your results?


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https://valid.x86.fr/1tkblf" rel="nofollow">


Posted By: Dustbag1969
Date Posted: 10 Mar 2017 at 7:32am
I repeated memtest and appear to have narrowed it down to 2 faulty DIMMS.
 
With 1 pair I was able to leave Memtest running for 2 hrs with no errors detected with either of the other 2 I had errors within seconds.
 
They were bought as a kit of 4 x 4gb but it seems 2 of them are not working correctly so I will report my findings back to Kingston and see if I can get a replacement.


Posted By: clubfoot
Date Posted: 10 Mar 2017 at 7:48am
As a final check with test #5. It will expose any weakness readily.



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https://valid.x86.fr/1tkblf" rel="nofollow">


Posted By: Dustbag1969
Date Posted: 13 Mar 2017 at 4:20am
" rel="nofollow - I have returned my memory and now need to decide if I get a replacement or a refund.

The HyperX 4x4Gb I had seemed a very good price at £100 for 16Gb DDR4 3000MHz so do you think try a replacement or can anyone recommend something else for a similar price that would be as good or better?

Thanks

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ASRock Z270 Pro4,I5-7600K@4.2GHz,16Gb HyperX @3000,Corsair 500Gb SSD and 3Tb HD, Sapphire R9 Fury Nitro,Corsair H100, Windows 10 64bit



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