Ram / Ram socket problem
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4540
Printed Date: 23 Jul 2025 at 12:23pm Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Ram / Ram socket problem
Posted By: DanielK1973
Subject: Ram / Ram socket problem
Date Posted: 06 Mar 2017 at 8:28pm
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Hi
My ram has begun to act strangely, I loose 4GB of ram sometimes :-( do not know if it's my ram or ram socket. It is perhaps my DDR4_C1 or DDR4_D1 socket that fails.
Is it possible to use sockets DDR4_A1, DDR4_A2, DDR4_B1 and DDR4_B2 together in twin channel?
Or can I just use DD4_A2, DDR_B2, DDR4_C2 and DDR_D2 together?
Regards Daniel
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Replies:
Posted By: Xaltar
Date Posted: 06 Mar 2017 at 10:10pm
Full system specs please, we can't help you without them.
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Posted By: wardog
Date Posted: 06 Mar 2017 at 10:22pm
Too, a little more accurate than "It is perhaps my DDR4_C1 or DDR4_D1 socket that fails."
That's a big door to walk through.
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Posted By: parsec
Date Posted: 06 Mar 2017 at 11:11pm
DanielK1973 wrote:
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Hi
My ram has begun to act strangely, I loose 4GB of ram sometimes :-( do not know if it's my ram or ram socket. It is perhaps my DDR4_C1 or DDR4_D1 socket that fails.
Is it possible to use sockets DDR4_A1, DDR4_A2, DDR4_B1 and DDR4_B2 together in twin channel?
Or can I just use DD4_A2, DDR_B2, DDR4_C2 and DDR_D2 together?
Regards Daniel
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As said above, we need to know the full model number of your memory, and the mother board you are using, at the very least.
Is the memory speed over clocked, or not?
You're saying that the memory in the C1 and D1 slots is not seen by the BIOS, or Windows sometimes? How often does that happen?
It is fairly common with X99 systems for memory to "disappear" in some of the slots, I've had that happen to my X99 PC. We don't know if some of your memory slots are damaged yet.
The Intel specs say the '1' slots should be used first, but you can always try to use the '2' slots.
You can put your memory in the A1, A2, B1 and B2 slots, but then you are not using quad channels.
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