X670e Taichi Carrara Bios 3.10 problems
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=45443
Printed Date: 30 Sep 2024 at 1:00pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X670e Taichi Carrara Bios 3.10 problems
Posted By: Max33
Subject: X670e Taichi Carrara Bios 3.10 problems
Date Posted: 26 Jun 2024 at 8:25pm
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Hi Asrock, recently I updated my X670e Taichi to the latest BIOS (3.01) and I encountered a severe regression for my DDR5 ram kit. I am using a Ryzen 7950x and a Corsair 96GB KIT (CMH96GX5M2B6000C30) that always worked like wonders with XMP 6000 AGGRESSIVE profile (wich gives me a NICE performance bump) until the 3.10 bios. Firts thing I noticed is that with the latest bios there is a sort of "double boot": first there is memory training (code 15), then the system reboots and goes again in memory training , while with the previous bioses it would usually boot to windows. After this second boot, I usually have a 00 code after a minute or so of memory training. And the system fails to boot if using XMP 6000 Aggressive profile. The funny thing is that if I press the reset button when the 00 code appears, the system reboots, goes into memory training and then it boots to Windows normally and the system is rock stable (mem-tested overnight). However I am not confident in using this BIOS because when a memery training will occur again (usually in a couple of weeks or so if I am not changing settings) I will again get the 00 code at boot. This behaviour never happened to me with previous Bioses with the same settings... Finally, please Asrock, fix that damn bug that prevents the Waterpump fan Header from working during Memory training, making processors overheat and force the system to shut down! I had to completely change fan headers and settings with my Arctic Liquid Frezer III if I want to use individual controls on CPU fan, waterpump and VRM fan. |
Replies:
Posted By: Xaltar
Date Posted: 26 Jun 2024 at 11:19pm
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I would open a support ticket with ASRock: https://tw.asrock.com/events/tsd.asp" rel="nofollow - https://tw.asrock.com/events/tsd.asp You can link to this thread in your ticket so they can check it out here on the forums too. ------------- 
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Posted By: killroy2963
Date Posted: 02 Jul 2024 at 11:22pm
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I have a similar problem, specs down below. Restarts work just fine, but a cold start I get memory training-double boot-memory training before booting into Windows. I contacted tech support, and Eric just offered the standard copy and past solutions instead of passing my issue along to their bios labs. I said that that is of no help, he told me to RMA the board, nothing at all helpful. If the board or memory, CPU or GPU was the issue I would most likely have problems with previous bios versions as well. I currently use 2.10 and it works fine, so did several other versions. Tech support refuses to acknowledge some of their bios versions are flawed, and while they have nice boards, their tech support is of little help. ------------- ASRock X670E Steel legend AMD 7800X3D Gigabyte 4080 RTX GSkill FlareX 5 DDR-5 6000 Sound Blaster AE-5 |
Posted By: Xaltar
Date Posted: 02 Jul 2024 at 11:46pm
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BIOS related issues are tricky. Between the sheer number of possible configurations and the fact that you are dealing with not just the brand but the vendor too (ASRock and Intel/AMD) makes things a little complicated. Say AMD releases a new AGESA, ASRock has one board layout/design, Gigabyte has another, ASUS the same etc. The AGESA won't necessarily work the same on each of their implementations. Then we factor actual component differences on the user side and the variation grows even more. I wouldn't be surprised if there are certain topics that manufacturers are not allowed to discuss with customers. If an issue is tied to a proprietary AGESA issue for example. The fact that earlier BIOS revisions are working would tend to indicate the issue is with the BIOS version not the board design itself. In which case, the issue will undoubtedly be resolved in a future update. It's frustrating but AM5 is still relatively new and bound to have some issues like AM4 did in it's earlier days. Good luck and thanks for sharing. -------------
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Posted By: Max33
Date Posted: 03 Jul 2024 at 12:01am
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Yeah, in fact I suspected that my problems were due to the latest AGESA update. I've been in touch with support with a ticket and they confirmed my doubts saying that most probably it's an AGESA problem. I see that yesteray a new beta bios was released for X670e Taichi (wich update to AMD AGESA 1.2.0.0) but strangely that beta versione hasn't been released for my Carrara variant so I can't try it at the moment. What I don't like is the poor memory QVL support for x670e Taichi/Carrara: as an artist I need a lot of RAM for my workloads and there is not a single big size QVL kit at 6000 MT/s speed for my motherboard, wich is strange since is the AMD recommended sweet spot. But at the same time a cheaper model like X670e Steel legend has the same kit I am using (CMH96GX5M2B6000C30) in the QVL list. I love Asrock products, really, but this is not good support in my opinion. |
Posted By: killroy2963
Date Posted: 03 Jul 2024 at 12:26am
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I can understand this, but telling me to RMA the motherboard is pointless, plus it makes me do a lot of unnecessary work. I've been working with computers and building machines sine the 90's, this isn't my first rodeo. My last issue with this board and bios was due to the 4080, or/and the AGESA, but wherever the Asrock bios labs are located, they sent me several beta bios until they fixed my problem. This time I feel like they told me to go pound sand. ------------- ASRock X670E Steel legend AMD 7800X3D Gigabyte 4080 RTX GSkill FlareX 5 DDR-5 6000 Sound Blaster AE-5 |
Posted By: Xaltar
Date Posted: 03 Jul 2024 at 1:01am
Honestly, motherboard QVLs are a waste of time. I always check the RAM's QVL to look for compatible boards. I have yet to see a manufacturer update their RAM QVLs once a board's product page has gone live. To test every new RAM kit on every single board, current and up to 2 gens old is a logistical nightmare. Not to mention the same RAM kit can change from one production run to the next. I have often seen Corsair (one of the good brands IMO) kits come with completely different memory ICs despite being labeled as the same model. It is by far easier for RAM manufacturers to test each of their new kits on a selection of boards from each manufacturer than it is for the board manufacturers to do the same. Especially now with so many RAM manufactures and kit models.
Talking about the Steel Legend, odds are, if one board supports a RAM kit then all boards from that manufacturer with that same PCH (chipset) will support it. Generally, while board designs vary from one model to the next, the underlying architecture of the boards will be the same, it doesn't make sense to use wildly different RAM pathing from one model to the next, R&D something that works then design the rest of the board around it. So, the TLDR: if you are looking at QVLs for RAM on your board, look for the newest board released on your chipset and check it's QVL, it will likely be more up to date. Obviously I mean the newest board of the same manufacturer, this tip tends to work for all manufacturers. Hope this helps  -------------
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Max33 wrote:Posted By: Max33
Date Posted: 03 Jul 2024 at 1:16am
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Good words, but maybe I did not explained too well. Yeah QVL is waste of time, UNTIL you have to deal with support tickets: for may RAM problems, they basically said "sorry, but your kit isn't in QVL list so we can't help". That's the point. Of course they can't test every kit on sale BUT a MINIMUM support is another thing. I think that it's unacceptable that they can't even test ONE big size kit at 6000 MT/s for X670e Taichi/Carrara while they do it for a much cheaper board. If you choose some kits to test at least made your choice even for various users. |
Posted By: killroy2963
Date Posted: 03 Jul 2024 at 1:33am
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I was told the same thing, even though I use Gskill Flair X5 F5-6000J3038F16GX2-FX5, they said it's not on the list so they can't help. It's not like I'm using some no-name brand of memory, it's Gskil which is some of the top memory for high end system builds. ------------- ASRock X670E Steel legend AMD 7800X3D Gigabyte 4080 RTX GSkill FlareX 5 DDR-5 6000 Sound Blaster AE-5 |
Posted By: Xaltar
Date Posted: 03 Jul 2024 at 3:14am
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I see your point(s). Sounds more like they had no answer for you so used the "not on the QVL" thing as a dodge. If I am right and it's an AGESA issue it shouldn't matter soon enough. It leads me to believe even more that there is some fundamental issue with the current AGESA that AMD is trying to keep under wraps. Purely speculation but it wouldn't be the first time, from AMD or intel. Manufacturers have to follow their licensing terms with vendors and a part of that is always PR related. It sounds to me like ASRock's tech support couldn't help and were not permitted to reveal why. I could be wrong but based on my interactions with them over the years I find it hard to believe they wouldn't even try. Why go the extra mile with one issue then completely shut down the next? Stinks of corporate politics to me. Still, none of that helps you guys. Your only option seems to be wait for the next AGESA BIOS release and hope the issue is solved. Based on the RMA suggestion I am guessing it will be fairly soon. The RMA suggestion seems like a stall tactic to buy time while the issue is being worked on. Having worked in tech support I know all too well what it's like to have to dance around policies and other BS when all you want to do is help the customer. Hopefully the next BIOS update fixes your issues. -------------
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Posted By: M440
Date Posted: 03 Jul 2024 at 3:14am
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you can enter the bios at 4800mhz, set the expo/xmp profiles, but it fails at memory training? what if after you set the expo/xmp profile you set such options?: https://ibb.co/pw6yMjG" rel="nofollow">  https://ibb.co/qn9cx0R" rel="nofollow">  https://ibb.co/YTJnNnX" rel="nofollow">  ------------- asrock b650m/hdv.m2, ryzen 7700x@85watt |
Posted By: killroy2963
Date Posted: 03 Jul 2024 at 4:06am
Thanks I really appreciate your input on this, I agree that it may be AGESA also. How does it work with one bios version but fails on the next, it doesn't make sense to me. ------------- ASRock X670E Steel legend AMD 7800X3D Gigabyte 4080 RTX GSkill FlareX 5 DDR-5 6000 Sound Blaster AE-5 |
Posted By: Xaltar
Date Posted: 03 Jul 2024 at 6:27am
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AGESA is the backbone of every AMD BIOS. It's basically a program that tells the system how to handle every single piece of hardware, interrupts, DMA, timings, security, all of it. Enhancing/altering one aspect can cause issues or even break others. A lot of the issues come from security which gets ever more complex with each new exploit that needs patching. It can literally break multiple elements if not handled correctly. If you think about every setting in the BIOS and the code needed to make it work it starts to make a lot more sense how things can be broken or improved in subsequent updates. I am no programmer but I do know that for every exposed (visible) setting in the BIOS there are potentially dozens more that are set automatically. Add to that the fact that the UEFI is not actually a BIOS anymore, it's firmware that interacts with the OS too. It's a far more elegant system than the old BIOS system but also more complex.
The main issue is standardization. Hardware may be standardized to a large degree but it's still subject to interpretation within those standards, particularly RAM and storage. Every possible bit of hardware you could install in your system needs to be covered and handled by the UEFI as well as any security issues said hardware could bring with it. I do not envy the teams working on AGESA (or intel's equivalent). It is a mammoth task and a very tricky one to navigate. If you have ever done any programming then you will have some idea of how difficult it can be, one misplaced punctuation point or value can cause all kinds of gremlins. Worse still, the UEFI needs to fit into a very small ROM chip and it can't use any high level optimizations as those require the UEFI to be loaded to function. Everything needs to be done at the machine code level. Just have a look at all the settings available for RAM alone then imagine that for every setting you see there are at least 10 more you don't. Then add CPUs from multiple generations with different caches, core counts etc all needing to be handled by the UEFI (AGESA). This is just my limited understanding of things mind you, I am not a programmer as I said so all this is just based on my observations. I doubt I am far from the truth however. Hope this is helpful  -------------
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Posted By: Max33
Date Posted: 03 Jul 2024 at 5:02pm
Thanks, already tried with no luck. It just doesn't work with 3.10 bios. Rolled back to 2.10 and boots & memory training are fast and the system is rock stable. Waiting for the next AGESA update that has already been released for X670e Taichi but not for Carrara... |
Posted By: Jose1001
Date Posted: 05 Jul 2024 at 2:24am
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Sorry for the meddling, tomorrow I receive an ASRock X670E Taichi for a 7950X3D, and I was planning to Update the Bios to 3..01, but I just realized that a 3.04 AS01 [Beta] has come out. Which one installed 3.01 or 3.04 Beta? Thanks a lot ------------- -Ryzen 7950X3D -ASRock X670E TAICHI -G.Skill Trident Z5 Neo DDR5 CL30 2x32gb 6000mhz -Asus Strix RTX 4070ti OC 12gb -Seasonic Prime TX-1000 -Crucial T700 2Tb+Samsung M.2 990 Pro 2tb -EK-WatersCR360 |
Posted By: Max33
Date Posted: 05 Jul 2024 at 2:55am
Nah, I have Taichi Carrara (wich is the same as Taichi but different colors, so I can't test 3.04 beta because it has still not released for my Carrara variant...) Waiting for them to release the new AGESA for my model and crossing fingers... |
Posted By: Max33
Date Posted: 11 Jul 2024 at 5:30pm
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Finally today 3.05 BIOS has released for X670e Taichi Carrara and finally my DDR5 is working again in XMP 6000 aggressive profile! So yes, most probably it was an AGESA problem. And Asrock support was so kind to test my kit, who knows maybe they'll add it in QVL ;) |
Posted By: Vaderesse
Date Posted: 27 Jul 2024 at 10:52pm
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Hi! I have the X670E Taichi Carrara and we just installed it yesterday. We flashed BIOS 3.05. The system posts, however, if we enable XPO, it won't post. It will give me the 00 code or it will stay at 15 for memory training and won't move from there. (Memory training without XPO was almost instant) Additionally, when the PC goes to sleep, and I try to wake it with my mouse or keyboard, it posts code 00 and stays there. All RGBs and fans are on. LASTLY, we tried using Polychrome to set my RAM and CPU AIO RGB colors, but had to install OpenRGB in order to change the RAM colors. Only 3 of 4 sticks will change color. Is it worth trying an older BIOS version, or is my ram the problem? I am using G.Skill Trident Z5 Neo RGB - DDR5-6000 1566 GB x 2 - 2 sets of this exact ram. |