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G10 issue

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Category: Media&User's Review
Forum Name: Networking Products
Forum Description: ASRock Networking Products
Printed Date: 23 Feb 2024 at 4:15pm
Software Version: Web Wiz Forums 12.04 -

Topic: G10 issue
Posted By: gdona
Subject: G10 issue
Date Posted: 25 Mar 2017 at 9:07am
" rel="nofollow - Just connected my new G10. Followed all installation instructions. Unable to do anything with any browser. Unable to connect to the internet and unable to get to the router sign in page. When I try to go to any web site my browsers say my connection is not secure and somebody is trying to hijack my connection. Any help?

Posted By: wardog
Date Posted: 25 Mar 2017 at 10:36am
" rel="nofollow - Did you also install a new modem at the same time?

Posted By: gdona
Date Posted: 25 Mar 2017 at 11:35am
No I did not install a new modem. Had to reinstall my old router to be able to connect to the internet.

Posted By: wardog
Date Posted: 25 Mar 2017 at 11:40am
" rel="nofollow -
Originally posted by gdona gdona wrote:

No I did not install a new modem. Had to reinstall my old router to be able to connect to the internet.


Can you enter the Administrative GUI of the router?

Posted By: wardog
Date Posted: 25 Mar 2017 at 11:45am
" rel="nofollow - Aw he*l. You using static IPs?

Try this:
1. Open a command prompt with Administrator privileges
2. enter in   ipconfig /release
3. enter in   ipconfig /renew

Leave this window open, open your browser and see if you can surf

Posted By: gdona
Date Posted: 26 Mar 2017 at 2:37am
Unable to enter routers administrative GUI or anything in the router as suggested also followed instructions with the command prompt on IP config no changes

Posted By: gdona
Date Posted: 26 Mar 2017 at 4:12am
I just connected my old computer to the router and was able to access the router and internet. Updated firmware hoping that would help..shot in the dark...but to no avail. Still unable to access the router with new computer. However i do seem to have internet access now on new computer.

Posted By: joop1981
Date Posted: 08 Oct 2017 at 4:12am
The first time you should connect your router to your laptop or PC
through a wired connection. So use a UTP patch cable, connect it to one of the 4 LAN
ports and before doing so, configure your PC or laptop LAN ethernet adapter card NOT with a fixed address BUT set it to obtain an IP address automatically in the properties sheet of the: Internet Protocol Version 4 (TCP/IPv4) line by means of right-mouse button click on that line.
Also for DNS set it to Automatically.
Now type in your browser the IP address of the Asrock G10:" rel="nofollow - or "ASRock.router"
The default username/password of G10 is admin/admin

Posted By: lucky987
Date Posted: 18 Nov 2018 at 5:37am
Thanks for the information.

Posted By: billy65
Date Posted: 20 Feb 2019 at 12:39pm
Situation 1: Machine auto shutdown/reboot under Windows system.
Solution 1: Enter Safe mode. Remove recently installed drivers/utilities.

Situation 2: Machines auto reboot before Windows system. (ASUS logo/Windows logo)
Solution 2: Remove adapter and wait 3-5 minutes. If you still can't enter system after reboot, please contact ASUS Service Center.

Situation 3: The screen displays black after entering desktop
Solution 3: Enter Safe mode. Remove Anti-Virus software/recently installed drivers/VGA driver.

Posted By: joop1981
Date Posted: 26 Feb 2019 at 6:41am
Please ignore above spammer

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