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Z170 fatal1ty gaming-ITX/AC usb c port broken

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4702
Printed Date: 27 Jul 2025 at 8:37pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Z170 fatal1ty gaming-ITX/AC usb c port broken
Posted By: Tooandrew
Subject: Z170 fatal1ty gaming-ITX/AC usb c port broken
Date Posted: 27 Mar 2017 at 8:20pm
" rel="nofollow - The usb c port is broken in Windows 10 on my Z170 fatal1ty gaming-ITX/AC mobo. Anyone had this problem? Anyone know a fix?


Replies:
Posted By: wardog
Date Posted: 27 Mar 2017 at 11:22pm
I'm terribly sorry. It apears the ASM1142 USB 3.0/3.1 driver was neglected in being posted to your motherboards Download page(s). Rest assured this will be corrected ASAP.

Below are the needed drivers to enable the ASMedia 3.0/3.1 ports
asrock.pc.cdn.bitgravity.com/Drivers/All/USB/ASMedia_USB3.1(v1.16.35.1).zip


Please, post back your results after installation.




hth

Posted By: ASRock_TSD
Date Posted: 29 Mar 2017 at 8:04pm
" rel="nofollow -
Dear Tooandrew,

Greetings, this is ASRock TSD.


We did the test with Kingston Data Traveler MicroDuo USB Type-C device under BIOS P7.10 and it can work properly. 
The system can detect the device and the transfer speed is normally.

According to your question, we would like to provide some suggestions to verify:

1. Please enter the BIOS setup then press [F9] to load BIOS default setting to try.
And press [F10] to save the setting afterward.

2. Please adjust the below BIOS setting to try.
BIOS > Advanced > USB Configuration > Set [Disabled] or [UEFI setup only]

3. In device manager, please right click on the USB to update automatically under OS.

4. If possible, please use other USB devices to verify.

5. If possible, please re-install the OS for verifying.

If the behavior is still the same, could you share more information about the symptom for us?
Does the system not detect USB devices or the USB speed is not performing well?
Please describe the symptom for us to do further checking.


Thanks!

All the best,
ASRock TSD

Posted By: gamingtoolkit
Date Posted: 16 Sep 2017 at 7:17pm
if you have any use of this generally then repair it soon otherwise you have to apply some other methods.
http://gamingtoolkit.net/" rel="nofollow - http://gamingtoolkit.net/


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