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Trouble running XMP profile

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Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4717
Printed Date: 26 May 2024 at 3:41am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Trouble running XMP profile
Posted By: JohnSlay
Subject: Trouble running XMP profile
Date Posted: 29 Mar 2017 at 11:42am
Hi, I've purchased the ASRock AB350 PRO4 and from what it's advertising it says it can overclock rams up to 3200mhz, But I can't seem to run my ram's XMP profile which is at 3000 (2993~) or even overclock it all. I'm running the BIOS version v1.44. the ram I'm using is CMK16GX4M2B3000C15. Anyone else having trouble overclocking their rams with this motherboard, if not could you let me know what settings you have enabled/disabled, Thanks.



Replies:
Posted By: Nejaa
Date Posted: 29 Mar 2017 at 12:15pm
I have the X370 Fatal1ty Gaming Pro and have not been able to get 3200MHz to work on my RAM.

I have the G.Skill 32GB 2400MHz kit (F4-2400C15D-32GFXR).  Best I've been able to manage is 2933MHz.  With the latest BIOS (1.6) for my board, I was able to tighten my timings.  18-17-17-43 at 1.35v.

I've seen some people get higher speeds by increasing the PCIe clock, but that creates issues for your video card and M.2.  I couldn't make it work.

I hope that helps.


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https://valid.x86.fr/mlwde2" rel="nofollow">


Posted By: parsec
Date Posted: 29 Mar 2017 at 12:53pm
Originally posted by JohnSlay JohnSlay wrote:

Hi, I've purchased the ASRock AB350 PRO4 and from what it's advertising it says it can overclock rams up to 3200mhz, But I can't seem to run my ram's XMP profile which is at 3000 (2993~) or even overclock it all. I'm running the BIOS version v1.44. the ram I'm using is CMK16GX4M2B3000C15. Anyone else having trouble overclocking their rams with this motherboard, if not could you let me know what settings you have enabled/disabled, Thanks.


First, you need to update to the latest UEFI version, 2.20, just released. Question for you, do you have the Instant Flash UEFI update option available in the Tools screen? If you do, I highly recommend you use the Instant Flash method to update your UEFI, rather than the Windows update method.

Please read the instruction for Instant Flash, by clicking on the blue BIOS link on the UEFI download page. If you have any questions about the procedure, please ask:

http://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#BIOS" rel="nofollow - http://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#BIOS

I can only go by your board's manual, which frankly does not include anything about options for configuring memory. Normally in the UEFI, in the OC Tweaker screen there is an entry for the DRAM Configuration screen, that allows you to configure the memory's speed and timings. I'm assuming the 2.20 UEFI version will have added that screen by now. Please let us know if you have that screen available after updating to the 2.20 version, or if you have that screen now with the 1.44 version UEFI.

If you do get the DRAM Configuration screen, you can try enabling the XMP profile. Your memory is included in your board's Memory QVL, but if you check Corsair's specs for this memory, you'll see it was designed for use with Intel X99 and the 100 series chipset boards:

http://www.corsair.com/en-us/vengeance-lpx-16gb-2x8gb-ddr4-dram-3000mhz-c15-memory-kit-black-cmk16gx4m2b3000c15" rel="nofollow - http://www.corsair.com/en-us/vengeance-lpx-16gb-2x8gb-ddr4-dram-3000mhz-c15-memory-kit-black-cmk16gx4m2b3000c15

My point is the XMP profile may not work for a Ryzen system. Given what we so far know about the Ryzen memory controller, there are some differences between it and the Intel memory controllers. For example, the Ryzen memory controller does not support a 3000 speed setting. It does support 2933, which must be used instead of 3000. That speed will need to be set manually. I suggest setting the memory speed to 2933, set the DRAM Voltage to 1.35V, and have all of the other memory settings set to Auto. You could try a lower memory speed at first, say 2400 or 2667, to see if the board will POST at that speed.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: JohnSlay
Date Posted: 30 Mar 2017 at 2:34am
Just a little update, I have managed to successfully load my xmp profile using the newest bios version 2.20. In case others that have similar issue to mine.


Posted By: wardog
Date Posted: 30 Mar 2017 at 2:46am
" rel="nofollow -
Originally posted by Nejaa Nejaa wrote:

I've seen some people get higher speeds by increasing the PCIe clock, but that creates issues for your video card and M.2.  I couldn't make it work.


And it's a good thing you couldn't either. Just where are you reading folks stupidly and unknowingly adjusting the PCIe Clock?

Links! Please!


Posted By: Trender
Date Posted: 30 Mar 2017 at 2:49am
Originally posted by parsec parsec wrote:

Originally posted by JohnSlay JohnSlay wrote:

Hi, I've purchased the ASRock AB350 PRO4 and from what it's advertising it says it can overclock rams up to 3200mhz, But I can't seem to run my ram's XMP profile which is at 3000 (2993~) or even overclock it all. I'm running the BIOS version v1.44. the ram I'm using is CMK16GX4M2B3000C15. Anyone else having trouble overclocking their rams with this motherboard, if not could you let me know what settings you have enabled/disabled, Thanks.


First, you need to update to the latest UEFI version, 2.20, just released. Question for you, do you have the Instant Flash UEFI update option available in the Tools screen? If you do, I highly recommend you use the Instant Flash method to update your UEFI, rather than the Windows update method.

Please read the instruction for Instant Flash, by clicking on the blue BIOS link on the UEFI download page. If you have any questions about the procedure, please ask:

http://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#BIOS" rel="nofollow - http://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#BIOS

I can only go by your board's manual, which frankly does not include anything about options for configuring memory. Normally in the UEFI, in the OC Tweaker screen there is an entry for the DRAM Configuration screen, that allows you to configure the memory's speed and timings. I'm assuming the 2.20 UEFI version will have added that screen by now. Please let us know if you have that screen available after updating to the 2.20 version, or if you have that screen now with the 1.44 version UEFI.

If you do get the DRAM Configuration screen, you can try enabling the XMP profile. Your memory is included in your board's Memory QVL, but if you check Corsair's specs for this memory, you'll see it was designed for use with Intel X99 and the 100 series chipset boards:

http://www.corsair.com/en-us/vengeance-lpx-16gb-2x8gb-ddr4-dram-3000mhz-c15-memory-kit-black-cmk16gx4m2b3000c15" rel="nofollow - http://www.corsair.com/en-us/vengeance-lpx-16gb-2x8gb-ddr4-dram-3000mhz-c15-memory-kit-black-cmk16gx4m2b3000c15

My point is the XMP profile may not work for a Ryzen system. Given what we so far know about the Ryzen memory controller, there are some differences between it and the Intel memory controllers. For example, the Ryzen memory controller does not support a 3000 speed setting. It does support 2933, which must be used instead of 3000. That speed will need to be set manually. I suggest setting the memory speed to 2933, set the DRAM Voltage to 1.35V, and have all of the other memory settings set to Auto. You could try a lower memory speed at first, say 2400 or 2667, to see if the board will POST at that speed.
Hey mate how comes the PRO4 says 3200 OC and Killer X370 says 2993 ? 


Posted By: wardog
Date Posted: 30 Mar 2017 at 2:59am
" rel="nofollow -
Originally posted by Trender Trender wrote:

Hey mate how comes the PRO4 says 3200 OC and Killer X370 says 2993 ? 



Things are moving so fast concerning all things Ryzen memory related I think it safe to disregard that.


Posted By: Trender
Date Posted: 30 Mar 2017 at 3:12am
Originally posted by wardog wardog wrote:

" rel="nofollow -
Originally posted by Trender Trender wrote:

Hey mate how comes the PRO4 says 3200 OC and Killer X370 says 2993 ? 



Things are moving so fast concerning all things Ryzen memory related I think it safe to disregard that.
That makes me breath because I was concerned about that as the official asrock website said those speeds


Also Im buying the X370 Killer SLI only, without ac, how do I update my BIOS, from looking at the website I only see the SLI/ac version: I guess its the same? http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#BIOS (dont want to brick it or something lol)



Posted By: Nejaa
Date Posted: 30 Mar 2017 at 10:37am
Originally posted by wardog wardog wrote:

" rel="nofollow -
Originally posted by Nejaa Nejaa wrote:

I've seen some people get higher speeds by increasing the PCIe clock, but that creates issues for your video card and M.2.  I couldn't make it work.


And it's a good thing you couldn't either. Just where are you reading folks stupidly and unknowingly adjusting the PCIe Clock?

Links! Please!

Isn't that what this guy did?  Isn't the BCLK your PCIe clock?

I can't the hyperlink to work correctly.  It keeps replacing the "?" with "%3".

https://youtu.be/d0MmDrRUeeQ?t=2m51s


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https://valid.x86.fr/mlwde2" rel="nofollow">


Posted By: parsec
Date Posted: 30 Mar 2017 at 11:08am
Originally posted by Trender Trender wrote:

Originally posted by wardog wardog wrote:

" rel="nofollow -
Originally posted by Trender Trender wrote:

Hey mate how comes the PRO4 says 3200 OC and Killer X370 says 2993 ? 



Things are moving so fast concerning all things Ryzen memory related I think it safe to disregard that.
That makes me breath because I was concerned about that as the official asrock website said those speeds


Also Im buying the X370 Killer SLI only, without ac, how do I update my BIOS, from looking at the website I only see the SLI/ac version: I guess its the same? http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#BIOS (dont want to brick it or something lol)



Both the X370 Killer SLI/ac and X370 Killer SLI boards have their own web pages, and both pages are accessible from the main ASRock mother board page. Their UEFI/BIOS update versions are currently the same:

http://www.asrock.com/mb/AMD/X370%20Killer%20SLIac/index.asp#Overview" rel="nofollow - http://www.asrock.com/mb/AMD/X370%20Killer%20SLIac/index.asp#Overview

http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#Overview" rel="nofollow - http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#Overview

If the UEFI/BIOS updates of the standard and AC versions of these boards is done in the same way as earlier ASRock standard and AC models, the updates for one won't install on the other. That is simply a safety feature just in case one board's UEFI update differs from the other.

This means attempting to install the AC board's UEFI version on the standard version, or vice versa, will result in the update being cancelled or the UEFI update file will not be detected as appropriate for the board.

Regarding the DDR4 memory speed specifications for these boards, that is still being worked out. The Ryzen platform is far from being mature and perfectly defined regarding memory speed support. AMD is still in the process of providing updates and information to mother board manufactures for higher speed memory speed support.

Ryzen's memory speed support also depends upon the memory manufactures providing compatible products at the higher DDR4 speeds. The same thing happened with Intel's Skylake processors and chipset boards. It took a while before compatible DDR4 memory with speeds above 3000 became common, as well as the support from the board's UEFI/BIOS were in place.

Not to mention, the entire Ryzen processor line is not even available yet. Most of it is still to come.

Right now, you are all early adopters of Ryzen systems, and you need to keep that in mind and be patient. The source of all information about Ryzen comes from AMD only. AMD creates it, and passes it on. All anyone can do that is involved with it is wait at this point.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: majomhus
Date Posted: 29 Apr 2017 at 5:59pm
" rel="nofollow - I still cannot load my xmp profile on my Asrock ab350 pro4 with my CMK16GX4M2B3000C15. Any tricks you did to make it work? 

Updated to latest bios what is 2.5

Don't know a lot about motherboards but how come some Asrock MB's support this ram and some don't?


Posted By: datonyb
Date Posted: 29 Apr 2017 at 11:51pm
Originally posted by majomhus majomhus wrote:

" rel="nofollow - I still cannot load my xmp profile on my Asrock ab350 pro4 with my CMK16GX4M2B3000C15. Any tricks you did to make it work? 

Updated to latest bios what is 2.5

Don't know a lot about motherboards but how come some Asrock MB's support this ram and some don't?

a user/pc parts dealer here in the uk has been playing with this board a lot
user = 8pack on overclockers.uk
i actually asked him yesterday about ram for this board and what he has found to work best

his reply was corsiar 3000 and team group brands
he says they all go to 2666 easily and should mostly be stable at 3000
but i would suggest rather than click the xmp
to actually try setting the timings manually
eg read the label on the stick that say
EXAMPLE cl15/15/15/35  or SIMILAR
then enter these in your bios manually dont forget to adjust ram volts from the stock 1.2volt to 1.35 volt
you may be lucky and it boot stable you may not in which case 'loosen' the timngs manually

eg if label said 15/15/15  try 16/16/16 or even 17/17/17
the higher the number the 'looser' the timings and the easier it is for the bios to try and make it work
it also may help to adjust your SOC volts up to 1.00 volts (DOUBLE CHECK YOU ENTER this correctly)
there are quite a lot of youtube vids to be found showing people adjusting the ram timings maybe watch one or two to feel comfortable before looking at yours


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: hitzatak
Date Posted: 30 May 2019 at 9:37pm
Well that latest update was poop. I went from 4.60 to the latest 5.50.

Before, I was able to get my RAM to do 2666MHz using the XMP profile (it's rated to go up to 3000MHz)
But now, after the BIOS upgrade... I'm stuck back at 2133MHz.

Any ideas?


Posted By: Ray62
Date Posted: 30 May 2019 at 10:00pm
Tell us your specs and somebody maybe has an idea.
And it is always a good idea to notify the bios settings (or making screenshots of the relevant bios pages) before updating the bios.
Did you make a CMOS Reset and loading bios defaults?

-------------
Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE


Posted By: jinjervitus
Date Posted: 31 May 2019 at 2:52am
Resetting to 2133 just meanst the bios has loaded safe settings so that you can get in and change things. What has worked for me in this situation is upping my SOC voltage to 1.15, dram voltage to 1.35, loading XMP profile and then setting the speed to 2133 before saving and rebooting. Once booted at XMP but with 2133 speed, I start bumping up the speed one notch at a time until it fails again. Good luck.


Posted By: hitzatak
Date Posted: 31 May 2019 at 1:23pm
I reset the BIOS to default settings after the upgrade.

Here's my current Voltages


So I can just up that VDDCR_SOC to around 1.15 and try again?

DRAM Voltage seems to have upped itself once I loaded the XMP profile.

Here's what I tried to set in the BIOS:

(DRAM Frequency was on AUTO cos it was the only way it was gonna boot, any other settings makes the computer keep rebooting - meaning it didn't work and defaulted back to 2133)

Here's the info when I boot into windows. It looks like the everything I tried to set in the BIOS got ignored completely :(



THANK YOU for giving my advice guys.


Posted By: hitzatak
Date Posted: 31 May 2019 at 1:25pm
Where it says
XMP
#1



It has the correct timings for my RAM, but as you can see in the previous CPU-Z screenshot, all that was ignored :(


Posted By: gizmic
Date Posted: 31 May 2019 at 1:38pm
i think you are confusing the system

LOAD XMP settings : is your ram profiles
LOAD DRAM profile : is generic corsair profile

set LOAD DRAM profile to auto if you want to load your xmp

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Posted By: jinjervitus
Date Posted: 31 May 2019 at 3:11pm
Reread my post. Up your soc voltage. Load xmp, then lower speed to 2133. save and reboot. You should rebooot with xmp, but at 2133. Then start bumping speed up one notch at a time and rebooting until it fails. Did you even try to follow directions?


Posted By: hitzatak
Date Posted: 31 May 2019 at 10:00pm
I did follow your instructions my good sir.
But even set at 2133 it keeps rebooting :s


This is what it currently looks like now in my BIOS


Posted By: Ray62
Date Posted: 01 Jun 2019 at 12:13am
CMK32GX4M2B3000C15 is not running out of the box with Ryzen just by selecting a profile and frequency. You also have to play with sub timings and other settings.
I own this RAM too and got it to work with 2933 Mhz. But i had sudden reboots or stucks on the desktop even after long stress tests and some days running without problems. Switching to 2800 Mhz by keeping the other settings was successfull. Bios 2.x, 3.10 and 4.40, DRAM 1.37V
Important was to set CL=16, not 15!

In the beginning of the last year i switched to G-Skill RAM with Samsung B-Die.

@hitzatak:
Here is a user with the same board, RAM and experience:
http://forum.asrock.com/forum_posts.asp?TID=9255&title=uefi472-xmp-works-for-cmk32gx4m2b3000c15


-------------
Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE


Posted By: Ray62
Date Posted: 01 Jun 2019 at 12:23am
CL must be even when going to 2666MHz or higher.
TCL will be rounded to nearest even higher number.

-------------
Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE


Posted By: jinjervitus
Date Posted: 01 Jun 2019 at 1:25am
Originally posted by hitzatak hitzatak wrote:

I did follow your instructions my good sir.
But even set at 2133 it keeps rebooting :s


This is what it currently looks like now in my BIOS


Ok. My bad but you didn't make that clear. When it reboots, set as shown, is it doing the triple reboot thing then restarting with safe defaults, or is it keeping your settings, including the loaded xmp profile?


Posted By: hitzatak
Date Posted: 02 Jun 2019 at 2:14am
I tried resetting everything to default again (because of all the recent settings I was messing around with) and once rebooted, went straight back to XMP and viola! It worked. Then I kept pushing it incrementally upwards from the 2133 until it hit 2866MHz before it does the continuous reboot.

So far, so happy. Thanks for the help guys. Looks like this one sorted itself out eventually.

Might try changing the CL as you say Ray62 and try the 3000MHz again :D


Posted By: gizmic
Date Posted: 02 Jun 2019 at 10:04pm
i guess best option is to either add volts or get thaiphoon to identify what chips are they and run RDC to see if those settings work for you

since its established that you cant run xmp with your kits

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Posted By: cx5
Date Posted: 06 Jun 2019 at 10:23am
Originally posted by hitzatak hitzatak wrote:

I tried resetting everything to default again (because of all the recent settings I was messing around with) and once rebooted, went straight back to XMP and viola! It worked. Then I kept pushing it incrementally upwards from the 2133 until it hit 2866MHz before it does the continuous reboot.

So far, so happy. Thanks for the help guys. Looks like this one sorted itself out eventually.

Might try changing the CL as you say Ray62 and try the 3000MHz again :D


Congrats on solving !!!

Just a quick reminder, you run 64MB, 4 sticks of duak_rank means even more difficult to achieve 3000mhz, because Ryzen IMC gen-1 official support 2400mhz only for 4 sticks duak_rank. Support 2666mhz for 2 sticks dual_rank.

Still it doesn't stops us from trying, so the most important tips you know now SOC must be high because you occupy all 4 sticks slots with all dual_rank.

quick tips
I run 2 sticks dual rank CMK not CMU like you, CMK32GX4M2B3000C15
2933mhz 1.34v soc 1.025v tight timing
14-15-15-15-32-52-5-7-2-5-10-10-4-4-440-327-201-14-10-6-3-1-6-6-1-4-4-7
procODT must 68.6 ohms or something, CANNOT AUTO
2T
GDM disable
power down disable
others auto

my other posts to share lessons learnt or avoid, listed from oldest to newest: -

begining to work
http://forum.asrock.com/forum_posts.asp?TID=6089&title=cmk32gx4m2b3000c15-2666mhz-14131332511t-12v


http://forum.asrock.com/forum_posts.asp?TID=6264&title=finally-success-3066mhz-on-cmk32gx4m2b3000c15

why later date not working
http://forum.asrock.com/forum_posts.asp?TID=8336&title=ram-life-aging-ryzen-cpu-must-lucky-for-ddr4

not long term stable
http://forum.asrock.com/forum_posts.asp?TID=8419&title=3200-success-for-cmk32gx4m2b3000c15-x370-taichi


http://forum.asrock.com/forum_posts.asp?TID=8406&title=cmk32gx4m2b3000c15-attempt-to-3200mhz-partial-work

http://forum.asrock.com/forum_posts.asp?TID=9030&title=47-uefi-bios-well-worth-upgrade-x370-taichi

don't do this, old out dated.
http://forum.asrock.com/forum_posts.asp?TID=9058&PID=53419


http://forum.asrock.com/forum_posts.asp?TID=9255&title=uefi472-xmp-works-for-cmk32gx4m2b3000c15

just info
http://forum.asrock.com/forum_posts.asp?TID=9868&title=vddsoc-vs-cpusoc-less-14v-no-red-warning

just info
http://forum.asrock.com/forum_posts.asp?TID=10677&title=uefi-51-x370-taichi-easter-egg-surprise

LATEST - TRUE long term stable
http://forum.asrock.com/forum_posts.asp?TID=11580&title=soc11v3200mhzuefi55-calculator151x370taichi


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x370taichi@3.50gen4
AX750 Optane900P SN770
3800x PosdonZro4 BarrowPWM-17w>420x140x28
XFX SWFT319 6900XT
MSI RX560 LP to get Fluid Motion BlueskyFRC 75hz



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