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X370 Killer SLI - Won't post

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4780
Printed Date: 06 May 2024 at 5:32am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Killer SLI - Won't post
Posted By: xfactor4774
Subject: X370 Killer SLI - Won't post
Date Posted: 06 Apr 2017 at 8:32am
" rel="nofollow - Hello all,

Just put together my new system, components:

Ryzen 1700
Killer SLI X370
Corsair Vengeance LPX (16GX4M2B3000C15)
Radeon R9 290

The issue I am having is I haven't even seen the bios once since I put it all together.

Stage 1:
Hooked everything up including the 2 RAM sticks in A2 & B2 as suggested in the manual. When powered on, the system would start (fans, lights) and then reboot loop without posting.

Stage 2:
After some reading and taking everything apart and rebuilding it, I tried one RAM stick in each RAM slot while clearing the CMOS before every new try. The system turns on, I actually get my keyboard lighting up (didn't use to at Stage 1) but no video signal.

What else can I try?
I picked this RAM because it was listed on the compatibility list. Is it the culprit?

Thanks for any help!








Replies:
Posted By: xfactor4774
Date Posted: 06 Apr 2017 at 8:52am
If anyone is running into something similar, there is a post on Reddit where the user experienced same issues. He got hold of a slower clocked RAM and used it to get the system to post. After updating bios etc he was then able to use his Corsair but at slower clocks. I will be trying this tomorrow.


Posted By: wardog
Date Posted: 06 Apr 2017 at 12:41pm
Originally posted by xfactor4774 xfactor4774 wrote:

Corsair Vengeance LPX (16GX4M2B3000C15)

snip!

I picked this RAM because it was listed on the compatibility list. Is it the culprit?

Thanks for any help!


The correct part number of your Kit is, I believe, CMK16GX4M4B3000C15 ?? 4x4GB Kit?

Who's compatibility list is this Kit on?

Cursair, yes, Cursair doesn't have ANY X370 motherboards listed on their Memory Finder.
http://www.corsair.com/en-us/memory-finder" rel="nofollow - http://www.cursair.com/en-us/memory-finder

And it doesn't appear on the Memory QVL of ASRocks for your motherboard either.
http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#Memory" rel="nofollow - http://www.asrock.com/mb/AMD/X370 Killer SLI/index.asp#Memory



Your "Stage 1". How many time did you let it boot loop? Ryzen will attempt to reboot 3-4 times in trying to boot with the system components installed(re: memory). Assuming the memory is compatible it will enter a memory training stage after the FIRST reboot where it will then try different memory timings/settings in an attempt to boot.

Try: 1. Clear your BIOS, 2 sticks in A2 and B2, apply power and let it loop, if necessary, up to 5 times.

Boot? Good


No Boot? 1. Again, clear your BIOS, 1 stick in A2, apply power and let it loop, if necessary, up to 5 times.

Boot? Good


No Boot? 1. Again, clear your BIOS, 1 stick in B2, apply power and let it loop, if necessary, up to 5 times.

Boot? Good


No Boot? Contact Cursair and complain. LOUDLY.




Let me know what happens when you contact Cursair please.







Posted By: xfactor4774
Date Posted: 06 Apr 2017 at 8:35pm
" rel="nofollow - Thanks for the input. Funny enough the RAM was on Corsair's "Are you ready for Ryzen?" page.

The RAM is 2 sticks of 8gb.

I can't get the system to boot loop now :S, it just stays on with no video output.




Posted By: xfactor4774
Date Posted: 06 Apr 2017 at 8:44pm
Update: 

2 sticks in A2 & B2 = boot loop, let it do it 12 times over, no luck.

1 stick in A2 or 1 stick in B2 = System on but no video output




Posted By: wardog
Date Posted: 06 Apr 2017 at 9:06pm
" rel="nofollow -
Originally posted by xfactor4774 xfactor4774 wrote:

Update: 

2 sticks in A2 & B2 = boot loop, let it do it 12 times over, no luck.

1 stick in A2 or 1 stick in B2 = System on but no video output


I'll ask as these happen here enough times.

Do you have both 24pin and 8pin power connected to the motherboard?

Your monitor. It is a computer monitor, and not a television? First boots prefer a monitor.

Being new, did you change monitor input cables that such you monitor isn't now "set' on looking for a signal on the wrong input port?

Do you have both 6pin and 8pin connected directly from the PSU to the video card?




The Cursair "Are you ready for Ryzen" page, does it specifically state your kit as compatible with the X370 Killer SLI? Or just a generic list of memory w/o having any definitive Compatibility listing?

Link?








Posted By: xfactor4774
Date Posted: 06 Apr 2017 at 9:40pm
Link to Corsair page

http://www.corsair.com/en-us/landing/ryzen" rel="nofollow - http://www.corsair.com/en-us/landing/ryzen

The 24 & 8 pins are connected to motherboard. 8 & 6 pin connected to video card.

I am using a Dell P2415Q over dp & hdmi and no luck with either. Also tried a tv o er hdmi as it was available, no luck.

Going to get some GSkill ram from the QVL list


Posted By: wardog
Date Posted: 06 Apr 2017 at 9:57pm
" rel="nofollow -
Originally posted by xfactor4774 xfactor4774 wrote:


Going to get some GSkill ram from the QVL list


In case you don't have it, I'm posting a link to G.Skills page for your X370 Killer SLI that is more current than the one on you motherboards page at ASRock.

http://www.gskill.com/en/configurator?manu=52&chip=2952&model=2988


Posted By: wardog
Date Posted: 06 Apr 2017 at 9:59pm
" rel="nofollow - Too, to rule out any chance of a now defective graphics card, do you have another to swap into the topmost x16 PCIe slot?


Posted By: xfactor4774
Date Posted: 06 Apr 2017 at 10:48pm
Just plugged in new ram
G.skill f4-2400c15d-16gis
Not on the list again... didn't think thw last 3 characters mattered...

No luck. No reboot loop, just stays on with no video signal.

I'll check for another graphics card but I was just gaming on the current one yesterday.


Posted By: xfactor4774
Date Posted: 06 Apr 2017 at 11:03pm
Tried different graphics card, no luck.


Posted By: xfactor4774
Date Posted: 07 Apr 2017 at 1:05am
Confirmed bad board.


Posted By: Denroth
Date Posted: 07 Apr 2017 at 7:41pm
" rel="nofollow -
Originally posted by wardog wardog wrote:



In case you don't have it, I'm posting a link to G.Skills page for your X370 Killer SLI that is more current than the one on you motherboards page at ASRock.

http://www.gskill.com/en/configurator?manu=52&chip=2952&model=2988

hi wardog

I have a question

during the overclocking of the ram (GSkill RIPV K2 F4-3200C15D-16GVR) ..

I noticed a problem (probably a bug) with the timings of the ram. when I insert manually all the timings as follows: 15-15-15-15-35 1.35vdram

on the next reboot, the BIOS automatically sets 15-16-15-15-35 1.35vdram
the system becomes incredibly fast (3200 mhz 15-16-15-15-35), but once applied these timings becomes impossible to access the bios (same with ASRock Restart to UEFI) .. and are forced to use the jumper on the motherboard to reset the bios.

casually, I was able to access the bios once (with these settings).
the timings currently set (left) they were 15-16-15-15-35, while the manual values are set correctly (15-15-15-15-35)

casually
I think is a bug in the bios (2.00)


sorry for eng


Posted By: wardog
Date Posted: 08 Apr 2017 at 12:49am
Originally posted by Denroth Denroth wrote:

" rel="nofollow -
Originally posted by wardog wardog wrote:



In case you don't have it, I'm posting a link to G.Skills page for your X370 Killer SLI that is more current than the one on you motherboards page at ASRock.

http://www.gskill.com/en/configurator?manu=52&chip=2952&model=2988

hi wardog

I have a question

during the overclocking of the ram (GSkill RIPV K2 F4-3200C15D-16GVR) ..

I noticed a problem (probably a bug) with the timings of the ram. when I insert manually all the timings as follows: 15-15-15-15-35 1.35vdram

on the next reboot, the BIOS automatically sets 15-16-15-15-35 1.35vdram
the system becomes incredibly fast (3200 mhz 15-16-15-15-35), but once applied these timings becomes impossible to access the bios (same with ASRock Restart to UEFI) .. and are forced to use the jumper on the motherboard to reset the bios.

casually, I was able to access the bios once (with these settings).
the timings currently set (left) they were 15-16-15-15-35, while the manual values are set correctly (15-15-15-15-35)

casually
I think is a bug in the bios (2.00)


sorry for eng


Your English is fine.

Chalking this up to growing pains.


But


""on the next reboot, the BIOS automatically sets 15-16-15-15-35 1.35vdram"

Was the next "reboot' a single reboot, or a series of 3 or 4 where Ryzen is doing it's Memory Training to determine the best settings to use with this mem kit?







Posted By: Denroth
Date Posted: 08 Apr 2017 at 4:46pm
no fake boot,
it simply takes 2 seconds to restart and open windows.
amd master utility cas Latency (CL) show the value of 16, despite manual setting and 0 "fake" boot


Posted By: wardog
Date Posted: 08 Apr 2017 at 6:50pm
" rel="nofollow - I still think this growing pains/first adopter headaches that will be fixed down the road.

Can I ask for both a BIOS and Master screenie showing your timings?

To capture a BIOS page place a thumb drive in a USB 2.0 port and press F12 when the info requested is displayed on screen. It will be save to the thumb drive.






Posted By: Denroth
Date Posted: 08 Apr 2017 at 8:33pm
ty man for your support :)

no fake boot, sometimes (during startup) hangs on the bios screen

screenshots:
http://i.imgur.com/3nszTCO.png" rel="nofollow - http://i.imgur.com/3nszTCO.png
http://i.imgur.com/Im5GigP.png" rel="nofollow - http://i.imgur.com/Im5GigP.png

but with timings 14-14-14-14-34 work fine


Posted By: wardog
Date Posted: 11 Apr 2017 at 3:42pm
Originally posted by Denroth Denroth wrote:

ty man for your support :)

snip! http://i.imgur.com/Im5GigP.png" rel="nofollow -

but with timings 14-14-14-14-34 work fine


Wow! Sorry. I lost track of your Thread.


2sec boot. I'm jealous.

So this Thread/issue is solved?



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