Intel Motherboards - Shutdown Results in Restart Instead

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Shutdown Results in Restart Instead

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=486
Printed Date: 23 Nov 2024 at 2:07am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Shutdown Results in Restart Instead

Posted By: starvinmarvin
Subject: Shutdown Results in Restart Instead
Date Posted: 17 Jul 2015 at 11:51am

Hi, everyone. My Z97 Extreme4 motherboard has an unusual quirk. When i click on Shutdown (Windows 8.1 Pro 64-bit) the PC restarts instead of shutting down. On the second attempt the Shutdown command works OK. This is NOT caused by Windows Update. Even with Windows Update totally disabled the same behavior occurs.

It's not Mouse sensitivity because that would have the same effect on the second Shutdown attempt.

Would greatly appreciate your insight into identifying and fixing this problem! Thanks

Replies:

Posted By: parsec
Date Posted: 19 Jul 2015 at 10:15am

Did you happen to change the Chipset Configuration, Deep Sleep option in the UEFI from its default value?

Did you change the Windows 8 Rapid Startup option setting?