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Intel(R) Ethernet Connection (2) I218-V problems

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4937
Printed Date: 28 Sep 2024 at 4:29pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Intel(R) Ethernet Connection (2) I218-V problems
Posted By: Gassy93
Subject: Intel(R) Ethernet Connection (2) I218-V problems
Date Posted: 24 Apr 2017 at 3:47am
" rel="nofollow - Intel(R) Ethernet Connection (2) I218-V
set automatically on 10 megabite negotiation . how to fix ? i own H97M Pro4 . Im not able to go more than 10 mega. with my 30 mega connection i've tried the cable on other devices and it works very well. please any help or suggestion ?



Replies:
Posted By: Gassy93
Date Posted: 24 Apr 2017 at 10:49pm
up


Posted By: clubfoot
Date Posted: 24 Apr 2017 at 11:53pm
Device Manager, right click on network adapter, link speed, set to just auto negotiate. Of course make sure you're using the latest Intel drivers too.


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Posted By: Gassy93
Date Posted: 25 Apr 2017 at 1:04am
Originally posted by clubfoot clubfoot wrote:

Device Manager, right click on network adapter, link speed, set to just auto negotiate. Of course make sure you're using the latest Intel drivers too.
it just disconect me from internet. and won't let me re-connect. I have my driver up to date


Posted By: wardog
Date Posted: 25 Apr 2017 at 1:13am
" rel="nofollow -
Originally posted by Gassy93 Gassy93 wrote:

Originally posted by clubfoot clubfoot wrote:

Device Manager, right click on network adapter, link speed, set to just auto negotiate. Of course make sure you're using the latest Intel drivers too.
it just disconect me from internet. and won't let me re-connect. I have my driver up to date


What, if any, error is being displayed when it disconnects you?

What I218V driver version are you using? From where?

As clubfoot says, set it to Auto-Negotiate and forget it. The ONLY time this might get changed is if you are in a large office environment.

Have you tried new ethernet cables?

What Make and Model is your networking devices?






Posted By: Gassy93
Date Posted: 25 Apr 2017 at 1:40am
Originally posted by wardog wardog wrote:

" rel="nofollow -
Originally posted by Gassy93 Gassy93 wrote:

Originally posted by clubfoot clubfoot wrote:

Device Manager, right click on network adapter, link speed, set to just auto negotiate. Of course make sure you're using the latest Intel drivers too.
it just disconect me from internet. and won't let me re-connect. I have my driver up to date


What, if any, error is being displayed when it disconnects you?

What I218V driver version are you using? From where?

As clubfoot says, set it to Auto-Negotiate and forget it. The ONLY time this might get changed is if you are in a large office environment.

Have you tried new ethernet cables?

What Make and Model is your networking devices?

[/QUOTE]

Hello and thanks for your reply. I get an error that no cable is connected. I tried the cable to all my laptopts and it works perfectly. Autonegotiate set my connection to 10 megabytes. the driver that im currently using is 12.15.23.8 .  My router brand is alice one , voip plus 2 . 





Posted By: Gassy93
Date Posted: 25 Apr 2017 at 6:50pm

i Checked if the problem was the cable and the cable works very good on my other devices, anyhow i tried the driver and they don't work. And the router that i use is Alice voip plus 2.


Tried the solutions that you said. But it wont work.

i Noticed the loss of the panel "advanced".


https://gyazo.com/b5a15acf72119dc89e91601feb401033" rel="nofollow - Gyazo - b5a15acf72119dc89e91601feb401033.png


https://gyazo.com/5ad4137c5348e15c85ea76bb33e44905" rel="nofollow - Gyazo - 5ad4137c5348e15c85ea76bb33e44905.png


https://gyazo.com/b3c945b67cb549499d8add812bac2f05" rel="nofollow - Gyazo - b3c945b67cb549499d8add812bac2f05.png ??/p>

and it says my driver is the last version.  https://gyazo.com/bdbcc06d9768aabac354175d8ab2dfd0" rel="nofollow - Gyazo - bdbcc06d9768aabac354175d8ab2dfd0.png


i tried to install the one u says and it shows me :

that i cant install it and i have to unistall the version i got. But when i go to unistall it and install this one it won't work either. For be more precise it says that my driver version don't allow updates ..

https://gyazo.com/acb067f765c819ea1f2d74ebb7abab01" rel="nofollow - Gyazo - acb067f765c819ea1f2d74ebb7abab01.png



Posted By: clubfoot
Date Posted: 25 Apr 2017 at 8:35pm
" rel="nofollow - [/QUOTE]

Hello and thanks for your reply. I get an error that no cable is connected. I tried the cable to all my laptopts and it works perfectly. Autonegotiate set my connection to 10 megabytes. the driver that im currently using is 12.15.23.8 .  My router brand is alice one , voip plus 2 . 

[/QUOTE]
If you're using Windows10-64bit,...this is the driver you should be using. Select the correct one for your OS. If possible could you try a different "patch" cable. I know you've tried the same cable on other devices,...but.

Intel Lan driver ver:20.2
http://www.asrock.com/mb/Intel/H97M%20Pro4/?cat=Download&os=Win1064

I see you're having issues uninstalling the driver. First try to install the correct one from the link above, failing that go to Device Manager, right click on the Intel NIC and select uninstall and check the box for delete driver, and see if it uninstalls.

BTW none of the linked images you posted work.



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Posted By: Gassy93
Date Posted: 25 Apr 2017 at 9:47pm
I updated the links look at it now


Posted By: clubfoot
Date Posted: 25 Apr 2017 at 9:54pm
" rel="nofollow - Did the Intel driver from the ASRock support web site install?

What version of Windows are you using and do you have another network card installed?


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Posted By: Gassy93
Date Posted: 26 Apr 2017 at 1:19am
" rel="nofollow -

Did the Intel driver from the ASRock support web site install? Yes and its too old and i've been tryning it

What version of Windows are you using and do you have another network card installed? win 10 pro. Nope i dont have another network card installed


Posted By: Gassy93
Date Posted: 27 Apr 2017 at 12:45am
UP


Posted By: clubfoot
Date Posted: 27 Apr 2017 at 6:24am
Originally posted by Gassy93 Gassy93 wrote:

" rel="nofollow -

Yes and its too old and i've been tryning it

win 10 pro. Nope i dont have another network card installed


What do you mean by trying it? Did it allow a higher connection speed?


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Posted By: parsec
Date Posted: 27 Apr 2017 at 11:05am
The Intel network driver on your board's download page may be "old", but it worked perfectly fine with my ASRock Z97 board. The driver version is not the problem with your link speed. I've had 1Gbps link speed connections with my old Z77 board and a much older Intel network driver. I have older boards than that and they work at 1Gbps.

You said you don't seen the Advanced tab in the Device Manager entry for the I218-V. That is caused by not installing the driver correctly. That is not your mistake, Intel has set the default installation options for the network driver installer for professional use. I will show you how to fix that and get the Advanced tab back in Device Manager.

When you run the Intel network driver installation program, at one point you will see this screen:



The box next to Intel Advanced Network Services must NOT have a check mark in it. All you want to install is Device Drivers and Intel PROSet, nothing else. If you just install those two things, you will get the Advanced tab back in Device Manager.

Just install the same driver again or a new one, which will ask you to do a repair or update install, that is fine. They be sure the Intel Advanced Network Services is NOT checked.

If you still have a problem with a low link speed connection, then the board might be bad, or at least something to do with the Intel network chip. Are you sure you get a better than 10Mbps connection with your network cable into your laptop?




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