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cannot read the Seagate SSHD after pc sleep mode

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4947
Printed Date: 22 Dec 2024 at 10:24pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: cannot read the Seagate SSHD after pc sleep mode
Posted By: boltless
Subject: cannot read the Seagate SSHD after pc sleep mode
Date Posted: 25 Apr 2017 at 6:12pm
If PC goes out of sleep mode and then back on again, it will not be able to read the Seagate SSHD.
The SSHD I use is a 2.5-inch, 1-terabyte model.

ryzen 1700
Asrock AB350 pro4
16GB ram
rx460
windows 10 64bit
256 ssd
750 hdd
1tb sshd



Replies:
Posted By: boltless
Date Posted: 26 Apr 2017 at 8:34pm
I moved the sshd drive to sata port 1 and it's okay.


Posted By: clubfoot
Date Posted: 26 Apr 2017 at 8:41pm
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Originally posted by boltless boltless wrote:

I moved the sshd drive to sata port 1 and it's okay.


Good stuff,...easy fix.

If you don't mind me asking,...what ram are you using on your Ryzen system?


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https://valid.x86.fr/1tkblf" rel="nofollow">


Posted By: parsec
Date Posted: 26 Apr 2017 at 10:08pm
" rel="nofollow -
Originally posted by boltless boltless wrote:

If PC goes out of sleep mode and then back on again, it will not be able to read the Seagate SSHD.
The SSHD I use is a 2.5-inch, 1-terabyte model.

ryzen 1700
Asrock AB350 pro4
16GB ram
rx460
windows 10 64bit
256 ssd
750 hdd
1tb sshd


Originally posted by boltless boltless wrote:

I moved the sshd drive to sata port 1 and it's okay.


Glad that worked for you, but still something is not right that your SSHD did not work on the other SATA port when waking from Sleep mode. Was the SSHD not recognized by Windows after waking from Sleep, or something else happens?

Which SATA port did you have the SSHD connected to originally? Your board has two SATA controllers, the AMD and the ASMedia. The two ASMedia SATA ports are the two at the top of the stack of four ports along the side of the board, labeled SATA3_A1 and SATA3_A2.

Did you install the ASMedia SATA driver? Are you using the default SATA mode for both SATA controllers, AHCI?




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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: boltless
Date Posted: 26 Apr 2017 at 10:58pm
samsung 19200 8GB  x2 
(enable 3200mhz but overclocked 2933mhz now)

it was same trouble when I used samsung 17000 8GB  x1


Posted By: boltless
Date Posted: 26 Apr 2017 at 11:05pm
before
m2_1     .
sata 1     sandisk 256gb ssd
sata 2     hitachi 2.5inch 750gb hdd
sata 3     .
m2_2     .
sata 4     seagate 2.5inch 1tb sshd
sata 5     .
sata 6     .

after
m2_1     .
sata 1     seagate 2.5inch 1tb sshd
sata 2     sandisk 256gb ssd
sata 3     .
m2_2     .
sata 4     hitachi 2.5inch 750gb hdd
sata 5     .
sata 6     cd-rom     


To describe it in more detail, it was not read at all.
(there is no trouble to SSHD recognized)
It is awfully slow and freezes.

...and sata 2 wth sshd was not tested after solved trouble.
sata 3,4,5,6 was tested but same troubled.



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