Print Page | Close Window

Booting issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5044
Printed Date: 25 Jul 2025 at 11:10pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Booting issue
Posted By: Sattious
Subject: Booting issue
Date Posted: 04 May 2017 at 11:28am

hello, so i have a mind boggling issue with my pc.

When i turn it on i get the logos for the graphics card then it gets to the initial black screan with writing on it then nothing.

there is no beep from the motherboard. it sits on the display of the sata drive then it has the flashing cursor. (i have an image for it on where it stops) http://imgur.com/a/3d561" rel="nofollow - http://imgur.com/a/3d561

when i take the ram out it gets a ram error code. i dont think its the motherboard but im at a complete loss on what to do.

it has windows 10 installed on the hard drive connected, and i cant get into the bios. i pressed esc and f2 on multiple reboots and nothing.

i took the hard drive out to try and get to the bios but i get to the same point in the picture just without the sata device found

this is the specs for my pc.


-ASRock 980DE3/U3S3 Motherboard
-AMD FX-4300 4 Core Black Edition Processor
-G.Skill F3-14900CL9D-8GBXL 8GB (2x4GB) DDR3
-EVGA GeForce GTX 750 Superclocked 1GB
-Corsair VS650 ATX Power Supply
-Seagate Barracuda 500GB ST500DM002
-Samsung SH-224DB 24x DVDRW OEM


Replies:
Posted By: wardog
Date Posted: 04 May 2017 at 12:03pm
" rel="nofollow - Is this a new build, or one that's been running fine till now?

Have you tried resetting the BIOS yet?

Posted By: wardog
Date Posted: 04 May 2017 at 12:07pm
" rel="nofollow - Slap the HDDs serial number in the below link. I see some FW issues with that drive.

https://apps1.seagate.com/downloads/request.html?userPreferredLocaleCookie=en_US_

Posted By: Sattious
Date Posted: 04 May 2017 at 1:02pm
the build is about 6 months old, it worked fine till about 2 days ago. i had it unplugged and in the spare room for about 3 weeks. i had it all working till the day it was unplugged. then i went to backup the harddrive since im moving and then this.

what do i look for on this page with the serial number.

the serial is Z6E3CQXX if you would like to look for what i need to find.

Posted By: Sattious
Date Posted: 05 May 2017 at 8:50am
it was the ram in the socket. the slot that it is in has burnt out. putting the ram in a different slot made it boot.


Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.04 - http://www.webwizforums.com
Copyright ©2001-2021 Web Wiz Ltd. - https://www.webwiz.net