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X370 Fatal1ty Gaming K4 ALC1220 Audio issues

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5091
Printed Date: 21 May 2024 at 11:05am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Fatal1ty Gaming K4 ALC1220 Audio issues
Posted By: MunkeyBalls
Subject: X370 Fatal1ty Gaming K4 ALC1220 Audio issues
Date Posted: 08 May 2017 at 7:40pm
" rel="nofollow - I've been experiencing some odd issues with the audio on this board. It could be related to drivers, since I haven't reinstalled windows after installing the new motherboard, but before I do this I'd want to check if anyone is experiencing the same issues.

The problem is the following: 
When I start windows, I hear some static buzzing in the background.
Then after a few seconds, I get a windows has installed some new hardware notification sound, the buzzing dissapears.

Afterwards, the audio level is too loud, I have to turn it down to about 20% to not murder my ears. I have a feeling this is bad for audio quality because compared to the Gigabyte X370/AB350 boards I really notice the difference in quality. In the realtek driver suite I see an option for the Impedence of the headset (which is probably too high for mine) but I can't change the setting. I do see another option with "Dynamic/Balanced/Ultimate?", but changing this doesn't seem to do anything.

Anyone else having these problems, or should I just reset windows and try again with a fresh install?



Replies:
Posted By: Dogmifier
Date Posted: 08 May 2017 at 10:42pm
I'd fresh install, personally. I'm not having these issues at all...



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X99X Fata1ity
5930k
16GB Crucial
1200W Corsair
evga GTX 1080
Samsung 950 Pro


Posted By: MunkeyBalls
Date Posted: 09 May 2017 at 2:38am
" rel="nofollow - So I just reinstalled windows because it was driving me insane and it's still there!

What bios version are you on? (I read another forum post of a user with similar issues saying this was introduced @ Bios 2.1 for him).

It's a really frustrating issue, not only is the audio level way too loud and crackly, there is also a constant sound like a microphone channel is open giving static background noise. This comes and goes, changing stuff in the windows "Sound" settings (like dis/enabling certain devices randomly) makes it pop up and go away for a while, until it comes back by itself and then goes away again.

Really noone else experiencing issues with this? If so what drivers did you use?

Thanks!


Posted By: Xaltar
Date Posted: 09 May 2017 at 2:41am
I'm afraid I can't really help. My Z270 Gaming K6 uses the same audio setup as your X370 Gaming K4 (ALC 1220) but I have never had any issues with mine. 

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Posted By: grenrozo
Date Posted: 09 May 2017 at 3:22am
I don't have such a problems. I'm using the same mobo - Fatal1ty X370 Gaming K4, connected via SPDIF to external amplifier + 5.1 set.
bios 2.20 



Posted By: chainsaw
Date Posted: 09 May 2017 at 7:45pm
i also get this problem it only seems to happen when the audio driver shows the Impedance Sensing thing, But its sensing the OHM as 1/2 of what it should be. I have 30 ohm cans and this thing sets them for 15 ohm even when pluged in the back.  good news is that its not on every boot so when i do get the sound working right i just leave the pc on and it does sound great when its working right.


Posted By: Dogmifier
Date Posted: 10 May 2017 at 2:45am
I was on 2.20, didn't hear anything .... on 2.30 now, but can't check the sound...will try later


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X99X Fata1ity
5930k
16GB Crucial
1200W Corsair
evga GTX 1080
Samsung 950 Pro


Posted By: Superflu
Date Posted: 12 May 2017 at 7:10am
Originally posted by Dogmifier Dogmifier wrote:

I was on 2.20, didn't hear anything .... on 2.30 now, but can't check the sound...will try later

After update to 2.20 the sound was choppy or laggy. With 2.30 works fine. Smile


Posted By: parsec
Date Posted: 12 May 2017 at 10:48am
Originally posted by Superflu Superflu wrote:

Originally posted by Dogmifier Dogmifier wrote:

I was on 2.20, didn't hear anything .... on 2.30 now, but can't check the sound...will try later

After update to 2.20 the sound was choppy or laggy. With 2.30 works fine. Smile


You're at least the second person that has verified that version 2.30 seems to fix the audio issue. Thanks for that! Thumbs Up

MunkeyBalls, I hope you try UEFI version 2.30.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: parsec
Date Posted: 12 May 2017 at 10:51am
Originally posted by Dogmifier Dogmifier wrote:

I was on 2.20, didn't hear anything .... on 2.30 now, but can't check the sound...will try later


Totally off topic question, I see you seem to have EVGA memory in your Ryzen PC. G.SKILL seems to make the memory for EVGA.

Very curious what model of EVGA memory you're using, and what speed you can run it at.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: Dogmifier
Date Posted: 22 May 2017 at 7:20pm
Originally posted by parsec parsec wrote:

Originally posted by Dogmifier Dogmifier wrote:

I was on 2.20, didn't hear anything .... on 2.30 now, but can't check the sound...will try later


Totally off topic question, I see you seem to have EVGA memory in your Ryzen PC. G.SKILL seems to make the memory for EVGA.

Very curious what model of EVGA memory you're using, and what speed you can run it at.


I'll have to open the machine and take a stick out to see the model..can't remember offhand..

It's 3200MHz, but can only do 2933MHz right now..I hope they fix that,but I doubt it, I guess ;)




-------------
X99X Fata1ity
5930k
16GB Crucial
1200W Corsair
evga GTX 1080
Samsung 950 Pro


Posted By: CraazyCanuck
Date Posted: 30 May 2017 at 11:10pm
Originally posted by MunkeyBalls MunkeyBalls wrote:

" rel="nofollow - I've been experiencing some odd issues with the audio on this board. It could be related to drivers, since I haven't reinstalled windows after installing the new motherboard, but before I do this I'd want to check if anyone is experiencing the same issues.

The problem is the following: 
When I start windows, I hear some static buzzing in the background.
Then after a few seconds, I get a windows has installed some new hardware notification sound, the buzzing dissapears.

Afterwards, the audio level is too loud, I have to turn it down to about 20% to not murder my ears. I have a feeling this is bad for audio quality because compared to the Gigabyte X370/AB350 boards I really notice the difference in quality. In the realtek driver suite I see an option for the Impedence of the headset (which is probably too high for mine) but I can't change the setting. I do see another option with "Dynamic/Balanced/Ultimate?", but changing this doesn't seem to do anything.

Anyone else having these problems, or should I just reset windows and try again with a fresh install?
 
Mine is a fresh install of Windows 10 and I am having issues with the audio as well. I've reinstalled the drivers 3 times now and I'm running the latest bios. I've disabled Nividia audio driver to rule out any conflict. Tried speakers, and two different headphones. It occurs with all three.
 
There's intermittent static with volume stuttering and just general sound choppiness with streaming, games, etc.  I would try another bios, but I'd rather not take my chances with that, until perhaps the next official release.


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R5 1600 w/stock cooler
Fatality X370 K4
16gb Corsair Vengeance LPX
Evga Supernova G2 Gold 650
Patriot Hellfire 480gb M2
EVGA Geforce 1060 FTW 6gb
Phanteks Eclipse P400
Windows 10 64 bit


Posted By: datonyb
Date Posted: 31 May 2017 at 2:44am
im on a taichi but

i can tell you i had a proper panic moment with my sound being terrible also

from memory i cured it one of two ways and i cant recall which

first place to try was bios
i had two settings for front audio header HD and AC97 (changed it but cant recall if that was the fix)

second place was in windows itself
opened up the software for soundcard (realtek i think) and there were loads of different settings even for same port i messed with these also (trial and error)

i did cure it
now im thinking im more sure it was the windows based settings
as i recall on teamspeak program it also defualted to incorrect ports/settings  and i had to change that to use teamspeak clearly

it wasnt nothing fancy like loads of numbers it was a graphical interface and tick boxes in windows to select the settings

hope this helps


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: CraazyCanuck
Date Posted: 01 Jun 2017 at 10:57am
I removed the Realtek driver and my issues went away both for the rear and front.

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R5 1600 w/stock cooler
Fatality X370 K4
16gb Corsair Vengeance LPX
Evga Supernova G2 Gold 650
Patriot Hellfire 480gb M2
EVGA Geforce 1060 FTW 6gb
Phanteks Eclipse P400
Windows 10 64 bit



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