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Z270 Fatal1ty ITX Utility problems

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5126
Printed Date: 18 May 2024 at 1:16am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Z270 Fatal1ty ITX Utility problems
Posted By: theguy34
Subject: Z270 Fatal1ty ITX Utility problems
Date Posted: 13 May 2017 at 5:32am
Hi all I just finished setting up my Fatal1ty and I have noticed that all of the utilities are showing blank text on them such as the image I have attached to the post. Any help or suggestions at all will be appreciated, thanks! Big smile



Replies:
Posted By: parsec
Date Posted: 13 May 2017 at 12:48pm
" rel="nofollow - Did you install the Intel chipset drivers, the INF driver ver:10.1.1.38?

Did you install the Intel Management Engine software, the Intel Management Engine driver ver:11.6.0.1126?

Did you run the F-Stream Tuning Utility ver:3.0.125 on the C:/OS drive? Did you right click and select Run as administrator when you installed it?

Before you try installing F-Stream again, first uninstall it via Windows Programs and Features. Then go into your C: drive, or wherever it is installed, and find the ASRock Utility folder. Find the F-Stream folder and delete it if it is still there. Then restart the PC before trying to install it again.

Where did you get the F-Stream installation program from?


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: theguy34
Date Posted: 13 May 2017 at 2:18pm
I installed all of the drivers mentioned, but I did encounter a problem with the VGA Driver. It gave me an error saying that this computer doesn't meet the minimum requirements. Also I got all of these drivers straight from ASRock's Fatal1ty product page found here:  http://www.asrock.com/MB/Intel/Fatal1ty%20Z270%20Gaming-ITXac/index.asp#osW1064" rel="nofollow - http://www.asrock.com/MB/Intel/Fatal1ty%20Z270%20Gaming-ITXac/index.asp#osW1064

I currently have Windows 10 Pro 64bit installed. and I have all of my other drivers for my graphics card and all installed.
 Here is the error: 


Posted By: theguy34
Date Posted: 14 May 2017 at 2:34am
So I uninstalled all of the utilities and I reinstalled them as Administrator in safe mode with networking and still I have gotten the same issue. 


Posted By: clubfoot
Date Posted: 14 May 2017 at 3:46am
" rel="nofollow - Are you running dual displays? You have Nvidia video drivers installed as well!

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https://valid.x86.fr/1tkblf" rel="nofollow">


Posted By: theguy34
Date Posted: 14 May 2017 at 3:47am
No, I currently am running a single display.


Posted By: clubfoot
Date Posted: 14 May 2017 at 3:54am
" rel="nofollow - Then why are you trying to load the vga driver? You already installed the drivers for your Nvidia video card.

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https://valid.x86.fr/1tkblf" rel="nofollow">


Posted By: theguy34
Date Posted: 14 May 2017 at 4:03am
The first person suggested it because I could not see any of the text on the fatal1ty f-stream tuner or the asrock app.


Posted By: clubfoot
Date Posted: 14 May 2017 at 4:13am
" rel="nofollow - Parsec did not recommend you install the vga driver! He is always very specific. Please uninstall the vga driver as it is meant for the Intel gpu. Also, check on the Nvidia drivers web page for the latest driver for your specific gpu and operating system.

>>Did you install the Intel chipset drivers, the INF driver ver:10.1.1.38?

>>Did you install the Intel Management Engine software, the Intel Management Engine driver >>ver:11.6.0.1126?

>>Did you run the F-Stream Tuning Utility ver:3.0.125 on the C:/OS drive? Did you right click and >>select Run as administrator when you installed it?

>>Before you try installing F-Stream again, first uninstall it via Windows Programs and Features. >>Then go into your C: drive, or wherever it is installed, and find the ASRock Utility folder. Find the >>F-Stream folder and delete it if it is still there. Then restart the PC before trying to install it again.

>>Where did you get the F-Stream installation program from?




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https://valid.x86.fr/1tkblf" rel="nofollow">


Posted By: theguy34
Date Posted: 14 May 2017 at 4:21am
The Inf driver and the IEM drivers installed successfully when I first put them on, also I got the latest drivers from Nvidia through their GeForce Experience launcher. I'll try removing the Fatal1ty files this time from their C: drive folders.


Posted By: clubfoot
Date Posted: 14 May 2017 at 5:10am
And the vga too.


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https://valid.x86.fr/1tkblf" rel="nofollow">


Posted By: theguy34
Date Posted: 15 May 2017 at 8:08am
So I have deleted the files for the f-stream tuning and I have reinstalled as an administrator, yet I am still receiving the same problem with the text. I still have no idea what is causing this.



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