Intel Motherboards - H81M-DGS-R2.0 - USB not working properly

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H81M-DGS-R2.0 - USB not working properly

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=514
Printed Date: 06 May 2024 at 10:26pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: H81M-DGS-R2.0 - USB not working properly

Posted By: NougatM
Subject: H81M-DGS-R2.0 - USB not working properly
Date Posted: 30 Jul 2015 at 6:54pm

Hi everyone,

I just built a new PC including the H81M-DGS-R2.0.

Everything works fine, except the USB-Ports (especially the USB2.0 ports).

I use a USB wifi-adapter: If I plug it in a USB2.0 slot, I have REALLY slow download speeds (<1Mbit, normally it should be ~50Mbit).
If I use one of the two USB 3.0 ports, it's slightly better.
If I use the other USB 3.0 port, the wifi works fine with 50 Mbit.

This is really strange behaviour, because it shouldn't be depending on the USB ports I use or if it's 2.0/3.0(in my old PC I only had 2.0 and it worked properly).

So my presumption is, that there's something wrong with the USB controller/drivers.
But I can't find any drivers for USB in generally, just the drivers for USB 3.0

Do you have any idea, what could be the cause of the problem? Any idea on how to fix it?
Are there any drivers I could install?
Or is it maybe a hardware problem?

Thanks and best regards!