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X370 Killer SLI BIOS Update Issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5207
Printed Date: 30 May 2024 at 5:06am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Killer SLI BIOS Update Issue
Posted By: AgentK
Subject: X370 Killer SLI BIOS Update Issue
Date Posted: 23 May 2017 at 1:04am
" rel="nofollow - Hi everyone,

I have an X370 Killer SLI, currently running BIOS v1.3. Updating my BIOS seems to be an insurmountable challenge:

1. BIOS update is impossible, as BIOS v1.3 does not allow me to update via Instant Flash. 
2. DOS method - The supplied .exe does not run:

a. 'Unsupported 16-bit application' when I run the exe under Windows 10 cmd with administrative access
b. USB thumb drive bootable drive (Win 10) gives me something along the lines of 'incompatible system'
c. Rebuilt a 32-bit bootable Win 10, exe refuses to run as well.

Downloaded the right BIOS (v2.3) for the right board, so it's not like I got the wrong file.

Is anyone able to help me figure out how to update my BIOS?

Asrock, updating my BIOS shouldn't be this hard.



Replies:
Posted By: datonyb
Date Posted: 23 May 2017 at 1:23am
i agree in 2017 updating the bios with old age dos is pretty shameful however

moaning about it wont get it done
so then
using windows download the bios file labelled DOS
google/search for a program called rufus and create a bootable usb drive
follow the instructions on asrock or on here to create the extracted files onto usb
reboot with either the usb set as primary boot device
or unplug the hard drive and it will use the usb as a boot drive
run the dos setup/bios flasher


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: datonyb
Date Posted: 23 May 2017 at 1:25am
" rel="nofollow - heres a link to the process which quite handily was/is the top sticky subject of this forum section

http://forum.asrock.com/forum_posts.asp?TID=5009&title=ryzen-dos-flashing-bios-files-here


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: AgentK
Date Posted: 23 May 2017 at 1:28am
Originally posted by datonyb datonyb wrote:

i agree in 2017 updating the bios with old age dos is pretty shameful however

moaning about it wont get it done
so then
using windows download the bios file labelled DOS
google/search for a program called rufus and create a bootable usb drive
follow the instructions on asrock or on here to create the extracted files onto usb
reboot with either the usb set as primary boot device
or unplug the hard drive and it will use the usb as a boot drive
run the dos setup/bios flasher

Let me repeat, I've already created a bootable usb drive, and I've also said that any attempt to run the BIOS executable fails. Booting into prompt via USB isn't the problem, it's just that the supplied exe won't...well, execute. Used rufus, even resorted to Win10's Media Creation Tool, in the hope that would make the difference. Win 7, 10, 32-bit, 64-bit, makes no difference.


Posted By: datonyb
Date Posted: 23 May 2017 at 1:29am
try another download of the bios file then and rewrite it to the bootable dos usb stick

it sounds like it wasnt written correctly


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: AgentK
Date Posted: 23 May 2017 at 1:31am
Originally posted by datonyb datonyb wrote:

" rel="nofollow - heres a link to the process which quite handily was/is the top sticky subject of this forum section

http://forum.asrock.com/forum_posts.asp?TID=5009&title=ryzen-dos-flashing-bios-files-here

Thanks for this; however, already tried this, it's the same file I had, used the file from the link anyway before I posted this, same issue, won't run.


Posted By: datonyb
Date Posted: 23 May 2017 at 1:35am
" rel="nofollow - im still thinking if it wont execute then its an issue with 'how' the exe file is written on the usb
checking basics here

but you have extracted it first etc ?


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: AgentK
Date Posted: 23 May 2017 at 1:40am
" rel="nofollow - Yup, absolutely. Honestly can't think of how else I could copy this, extracted the file onto desktop, drag and drop file directly onto thumb drive, same thing. 

Curious, the DOS version, is that designed to work in CMD while in Windows 10?


Posted By: datonyb
Date Posted: 23 May 2017 at 1:51am
no
please DO NOT EVER TRY ANY WINDOWS BIOS FLASHING

it is such a risky way to try and rewrite the most important firmware ever
it is intended to run only in TRUE dos (not a windows shell)
the same applies to any windows based flashing tool its far too risky


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: AgentK
Date Posted: 23 May 2017 at 1:54am
Thanks for the advice, and don't worry, never tried it. Just curious, as I've done literally everything I could possibly do, but the file just won't run, always throws incompatible system or not compatible with your operating system. This is the only file I can get my hands on, I know of no other way to flash this thing. 

As you can imagine, I can't get my 1700 and 3000MHz RAM to go a single increment above stock, fails to POST if I try to change anything. I am on the verge of junking this board and going ASUS.


Posted By: datonyb
Date Posted: 23 May 2017 at 2:30am
these links maye help in case you have missed a step or not performed it correctly (i still feel theres a simple error here with what your doing )

http://www.pcadvisor.co.uk/how-to/pc-upgrades/how-update-your-bios-3428662/" rel="nofollow - http://www.pcadvisor.co.uk/how-to/pc-upgrades/how-update-your-bios-3428662/


this link seems much more helpful and shows using rufus

https://www.howtogeek.com/136987/how-to-create-a-bootable-dos-usb-drive/" rel="nofollow - https://www.howtogeek.com/136987/how-to-create-a-bootable-dos-usb-drive/


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: AlbinoRhino
Date Posted: 23 May 2017 at 9:42am
I also had to upgrade my Bios from 1.3 to 2.3 last week via Dos.

It went without a hitch. I followed the steps I posted in the Gaming section of this forum under Initial Setup after posting.


Posted By: kirtmys
Date Posted: 23 May 2017 at 4:34pm
Hi, I had troubles updating the BIOS too.
I tried as you did, then I found out I have the wrong BIOS, then it wasn't updating it, i tried the USB flash and DOS.
Then luckily I found out that the BIOS can be updated from the menu itself via internet.
Selected update from network and it was ok :)


Posted By: AgentK
Date Posted: 24 May 2017 at 12:45am
Hey everyone,

Good news, finally got the exe to work. Turns out it's as simple as using FreeDOS, nothing else works, it will not execute under Win 7, 8.1, 10's DOS boot. Thanks for all the advice and help. 

Just wanted to add that I still can't get my Corsair Vengeance LPX 3000MHz to anything above 2667MHz, but it's better than nothing, I suppose.




Posted By: AlbinoRhino
Date Posted: 24 May 2017 at 12:46am
" rel="nofollow -
Originally posted by AgentK AgentK wrote:

Hey everyone,

Good news, finally got the exe to work. Turns out it's as simple as using FreeDOS, nothing else works, it will not execute under Win 7, 8.1, 10's DOS boot. Thanks for all the advice and help.?

Just wanted to add that I still can't get my Corsair Vengeance LPX 3000MHz to anything above 2667MHz, but it's better than nothing, I suppose.




Glad it worked out!

Very soon your ram will work as intended. Most likely with the next Bios update.



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