x370 Gaming K4 Error Codes 0d and AE
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5219
Printed Date: 23 Dec 2024 at 11:30am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: x370 Gaming K4 Error Codes 0d and AE
Posted By: whitesnake
Subject: x370 Gaming K4 Error Codes 0d and AE
Date Posted: 25 May 2017 at 7:01am
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SOLUTION: In case anyone needs it but wants to avoid reading useless stuff I will post solution here as well. Apparently, HDMI cable was the problem. My GPU needs drivers in order to display an image by using HDMI cable to connect it to the monitor. Had to use DVI cable with DVI supported monitor to install GPU drivers, now it works perfectly! I made a following configuration: CPU: Ryzen 5 1600 RAM: HyperX Furry 8GB 2133Mhz(1 stick, HX421C14FB2/8) GPU: AMD XFX RX580 8GB MB: x370 Gaming K4 Fatality HDD: SATA3 7200 500GB Toshiba P300 When I start up system my monitor's display won't turn on and when system is started with HDD plugged in, I get error code AE, but when I start system without HDD being plugged in I get error code 0d. I tried clearing CMOS battery multiple tipes, re-checked if everything is plugged in properly. I also tested monitor with my laptop to make sure that it is working properly. I did lots of digging but couldn't find much about AE error code. RAM I also replaced, first I had HyperX Savage and by store's suggestion I took HyperX furry which should work on this motherboard. Can you people please give me any advice on what could be the cause of these issues? Thanks in advance to whoever responds to this.
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Replies:
Posted By: razielrah
Date Posted: 25 May 2017 at 2:29pm
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" rel="nofollow - Bios version?? Check if the bios supports your CPU |
Posted By: whitesnake
Date Posted: 25 May 2017 at 6:09pm
| Oh forgot to mention that, BIOS version is 1.60, which supports my CPU if I am correct. |
Posted By: Mike K
Date Posted: 27 May 2017 at 1:52am
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I built a very similar system, And the components I purchased included a set of HyperX Fury memory that was on the QVL list for the X370 K4 motherboard. Turns out after asking here and contacting support I got ahold of a used stick of generic Crucial ram and when I popped it in the board instantly booted into BIOS screen. I then updated the BIOS to the current version at that time. 2.10 I think it was, but the board still refused to boot with the HyperX memory. I returned it and got ahold of a set of Corsair Vengeance LPX 3000MHz CMK16GX4M2B3000C15 ( Which was not listed on the QVL list ) but it was a good deal to see if it would work. I now have it running on its XMP profile ( with a few tweaks to get it working at full speed ) and havent had any issues since. I just wanted to let you know from MY experience with the exact same problem it was an issue of completely incompatible memory. |
Posted By: datonyb
Date Posted: 27 May 2017 at 2:30am
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alas in my experiance hyperx just dosnt live up to the hype (excuse the pun) ive tried it before and found it dissapointing in regards to its performance may i suggest looking at the option of beg/borrow/steal (hypothetically of course) another brand of ram to try and test boot and then update to latest version of bios before seeing if the hyperx wants t play ball (or in fact prooving the hyperx isnt viable) which is more or less what mike has said and which i can agree would be the most likely issue please humour us and take 5 mins to literally semi rebuild the pc though as in unplug replug all power cables reseat the ram (make sure its in slot A2 and B2) reseat your graphics card ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: whitesnake
Date Posted: 27 May 2017 at 9:54am
| Thanks for the replies and head ups, unfortunately in my sh*tty country(Serbia) it isn't as easy to replace parts as it probably is in yours, process took like two weeks and half just to replace damn RAM... So yeah... I tested it on slots A1 and B1, I will try with A2 and B2 and see if it will work as well as do all reseating before I take whole case to the shop I bought and have them do all the testings... |
Posted By: wardog
Date Posted: 27 May 2017 at 12:21pm
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Two sticks of DRAM belong in A2 and B2 Please solidly seat them in A2 and B2, clear the BIOS, and then restart and reply back the results if you would. |
Posted By: whitesnake
Date Posted: 28 May 2017 at 7:42pm
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I apologize for replying late, didn't have the time to do testing because of work. Anyway, the issue still persists. Although I just have one stick of RAM, I tried using it in slots A2 and B2, reinstalled GPU and cleared CMOS, also tried installing GPU in another slot but still display won't power on and I get same error codes. Unfortunately, I will have to take it to the shop and have them take a look at it, will post results after it's done(probably will take two weeks or so). Also, I would like to thank you all for advices and suggestions! You rock people!
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Posted By: whitesnake
Date Posted: 30 May 2017 at 6:48am
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FINAL UPDATE: Apparently, HDMI cable was the problem. My GPU needs drivers in order to display an image by using HDMI cable to connect it to the monitor. Had to use DVI cable with DVI supported monitor to install GPU drivers, now it works perfectly!
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Posted By: datonyb
Date Posted: 31 May 2017 at 4:34am
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" rel="nofollow - excellent thanks for taking time to post the resolution to problem to hekp others allthough i must admit when i first built mine the rx480 didnt need extra driver on install to show signal to hdmi monitor maybe your window boot versions didnt know about the new rx580 ? ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: parsec
Date Posted: 31 May 2017 at 11:20am
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Yes, that seems odd to me as well. Unless the generic Windows (version unknown) video driver is unable to work with an RX 580 correctly. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Posted By: S3arch1ng_13
Date Posted: 31 May 2017 at 5:10pm
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Hi all, my first post... I had the same error (0d) problem with my Fatal1ty X370 Professional Gaming. Short story (chronology): 1. After first power on (all defaults) I couldn't get to the BIOS trough F2 or Del - got 0d error. 2. Swapped RAM positions (first I tried with 2 stick A2-B2, then i tried 1 stick diff. position etc.), removed PCIE Asus Xonar DX, removed usb keyboard, removed Samsung EVO 960 etc. - I couldn't get to the BIOS when I hit F2 or Del - got 0d error. 3. Then after some CCMOS and numerous restarts I manage to enter the BIOS - For the first time I saw that screen with logo and "Press F2 or Del to enter the BIOS etc." text in the bottom right corner and after F2 I entered to the BIOS with no 0d error. - BIOS was 1.5 - I've made an update to 2.3 - restarted pc and installed windows 10 pro trough external USB CD device. 4. Win 10 installation went all ok - then I wanted to change mem speed and turn off onboard audio - After F2/Del during post, I've got error 06 all the time, tried various hardware setup (without BIOS change since I couldn't get to the BIOS) - nothing changed, every time 0d error. 5. Than I figured out that I can normally restart/power on to the Windows if I don't press F2/Del during post - no errors, Windows 10 working with no problems. 6. After that I figured out that I can't go to the BIOS if I don't see that "screen with logo and "Press F2 or Del to enter the BIOS etc." because every time I F2 or Del during the POST, it resulted with 0d error. - After that I tried to change my USB keyboard again with PS2 because I found that the 0d error pattern was obviously related to pressing F2 or Del and not showing the screen with logo and "Press F2 or Del to enter the BIOS etc. info in bottom right corner", but nothing changed - got 0d error, also with PS keyboard. 7. I found this post and found that some of you had problems with HDMI cable, so I tried to chance my mini DP-DP cable with DVI cable and guess what, everything is ok now - now I see logo screen with how to enter BIOS info and all and if I F2/Del, I can normally enter the BIOS, RAM is working on 3200 with any issues etc. SOLUTION So after numerous tries/changes to enter the BIOS and skip the 0d error SOLUTION for me was to change miniDP-DP cable with DVI-DVI cable on my Radeon R9 280X GPU. PC: MBO: Fatal1ty X370 Professional Gaming CPU: Ryzen r7 1700 under Corsair H100i RAM: G.Skill Ripjaws V 16GB (2x8) DDR4 3600MHz (F4-3600C16D-16GVK, 8Gb Samsung B-Die, Single) GPU: XFX R9 280X SSD:Samsung 960 EVO 250GB, PCIe, M.2, SSD PSU: Seasonic 750W PRIME Titanium Sond: Asus Xonar DX External Asus CD USB device. |
Posted By: Xaltar
Date Posted: 31 May 2017 at 5:37pm
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" rel="nofollow - Thanks for sharing your workaround S3arch1ng_13. Out of curiosity, once the drivers are properly installed can you use the DP-DP cable or does it still flag the 0d error? ------------- 
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Posted By: S3arch1ng_13
Date Posted: 31 May 2017 at 5:56pm
Np. Xaltar and thx. It is still on DVI cable, but I'll try mini DP-DP after the work. So-far I only installed AMD chipset drivers and AMD Ryzen master to see If I can handle CPU and RAM from Windows/Master because I couldn't enter the BIOS. You mean GPU drivers and all other devices drivers (Asus Xonar DX etc.) or any other specific drivers? But I can't see how drivers (for GPU and other devices) in Windows will help to enter the BIOS during the POST. As I mentioned, I could use mini DP-DP cable when logged to Windows without any problems. I just couldn't get to the BIOS when F2/Del during the POST (resulting with 0d error code) with mini DP-DP cable. I'll check that and report, thx. |
Xaltar wrote:Posted By: whitesnake
Date Posted: 01 Jun 2017 at 7:43pm
I apologize for replying late, had couple busy days. Honestly I do not know about Windows10 and it's familiarity with RX580, but I doubt OS is the issue because I could not even boot into BIOS while using HDMI-HDMI connection. I would like to add that I still get some codes but PC runs fine for now. At first I got error code 24, could not find much info about it, installed some ASROCK drivers and now I am getting error code 40 but nonetheless PC runs smoothly. I still did not upgrade BIOS to latest version because I have fear that things will go crazy again... |