Intel Motherboards - Z390 Second M.2 SSD not detected

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Z390 Second M.2 SSD not detected

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=52404
Printed Date: 03 Nov 2024 at 8:05pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z390 Second M.2 SSD not detected

Posted By: witchspit
Subject: Z390 Second M.2 SSD not detected
Date Posted: 27 Jul 2024 at 4:22am

Hello,

Im currently running a Z390 Phantom 4 Gaming MB. I have a primary M.2 SSD as my main storage with Windows installed. I today just purchased another SSD (Crucial PCIe 3.0 NVME M.2 SSD CT1000P3SSD8) and had installed it into my second M.2 port on the motherboard. I try to format and partition it in Windows and it does NOT show as an unformatted/partitioned drive. I open my bios under storage and it recognizes my primary M.2 SSD but says theres nothing detected in the second.

I cannot for the life of my figure out why Windows or the MB bios do not recognize or detect the SSD. I checked Crucials website and it states the CT1000P3SSD8 is a compatible SSD, but I still cannot get windows or my bios to recognize it.

Any help to get this second SSD up and running and formatted/partitioned in windows would be appreciated.

Side note: I originally had a wired internal HDD, but when it had failed, I just powered off my PC, unplugged the hard drive and set it to the side. Not sure if thats relevant but just for the sake of providing information I thought id point it out.

If you have any questions related to assisting me, please ask.

Thank you and have a good day.