X370 Fatal1ty - The computer wont turn off himself
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5276
Printed Date: 23 Dec 2024 at 12:11pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X370 Fatal1ty - The computer wont turn off himself
Posted By: XyrO
Subject: X370 Fatal1ty - The computer wont turn off himself
Date Posted: 01 Jun 2017 at 7:30pm
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" rel="nofollow - Hi everybody. I resolved my issue with the RAID using legacy mode and drivers from allinone package available from the website. But now i have another strange problem. The computer wont turn off himselft. I have to turn it off on my own (like with W95!) When the computer should turnof/restart it seems to shutdown the OS completely and stop when he should turn power OFF. So the OS is down, but the motherboard is still ON, led & fan also. I have to use the button. When i do that and turn on the computer OK, the OS is fine (he doesn't send me message about an "unwanted" shutdown or something like that) Any idea here? PS: Before working with raid, i installed quickly a W10 without RAID MODE and i didn't notice such problem. My issue could come from RAID Mod??! ------------- I wish to RAID |
Replies:
Posted By: XyrO
Date Posted: 02 Jun 2017 at 10:22pm
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UP ! ------------- I wish to RAID |
Posted By: XyrO
Date Posted: 07 Jun 2017 at 6:10am
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" rel="nofollow - any idea ? ------------- I wish to RAID |
Posted By: Xaltar
Date Posted: 07 Jun 2017 at 1:32pm
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It sounds OS related. Windows itself issues the shutdown command to the system. It could be the RAID drivers not functioning correctly, if the OS is giving the RAID array time to park then not issuing a shutdown command. You can test this easily with a Linux USB key. If linux shuts down properly then the OS is causing your issue. Troubleshooting from there can be tricky if you don't want to perform a fresh install. ------------- 
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Posted By: XyrO
Date Posted: 07 Jun 2017 at 4:38pm
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" rel="nofollow - Seems definitely a driver issue of the OS (w10) I don't have this issue when using Bios menu the computer reboot like he should. I'm using W10 Enterprise here actually, am i the only one having this issue ? ------------- I wish to RAID |
Posted By: XyrO
Date Posted: 07 Jun 2017 at 4:42pm
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" rel="nofollow - I had to use the drivert called RAID_Bottom for W7 to make it work. I cant use the driver raid for WT64 :-/ Maybe an issue with the Enterprise version? What version of W10 are you guys using? ------------- I wish to RAID |