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Asrock z270 Extreme4 User help!

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5283
Printed Date: 22 Dec 2024 at 12:03pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Asrock z270 Extreme4 User help!
Posted By: cramz49
Subject: Asrock z270 Extreme4 User help!
Date Posted: 02 Jun 2017 at 2:20pm
Hello!

I have problems with my newly bought board 3days ago which is the Asrock z270 Extreme 4 I'll try to make it less confusing as I could.

1st Problem BIOS: When I try to save and exit from Bios easy mode or Advance mode my PC Shuts off I mean literally turns of LED Fans, Ram LED turns off except the motherboard LED which is the RGB and the Red Light indicating the bios and after a few seconds 3 - 5 it turns off itself again without any problem and I can go inside the windows do some work play some games the PC is running well without any kind of problem except the one I mentioned above, also I cannot use the internet flash so I tried to use the instant flash. 

( I did manage to flash the bios using Instant Flash with a USB stick after the update it tells me to restart I click yes it turns off and then turns itself up after a few seconds and I checked the bios version it is been updated from 1.20 - 2.00)

2nd Problem is Motherboard LED: When I turn my PC off all the mouse, fans, keyboard LED's turns off "EXCEPT" the motherboard RGB LED and the Red Light that is indicating the bios that I'm using.

I cannot find any solution about this kind of thing I contact ASRock support and until now I didn't receive any email so I tried to post it here I would be glad if anyone can help me solve this issue.



Replies:
Posted By: ASRock_TSD
Date Posted: 13 Jun 2017 at 2:18pm
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Dear Cramz49,

 

Thank you for contacting ASRock.

 

Regarding your question 1, after you save the BIOS setting and exit BIOS, the system will automatically shut down and restart. It's normal behavior, don't worry about this.

For your question 2, if you want to turn off the RGB LED and BIOS LED on the motherboard, please get into BIOS advanced mode, select the advanced menu, chipset configuration, and set the Deep sleep enabled. Then the RGB LED and BIOS LED will be turned off when system shutdown.

 

Thank you!

Yours truly,

ASRock TSD




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