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this forums broke !

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5360
Printed Date: 09 Jan 2025 at 8:30am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: this forums broke !
Posted By: datonyb
Subject: this forums broke !
Date Posted: 13 Jun 2017 at 3:52am
" rel="nofollow - last two days terrible refresh speeds and today now i cant ven get to read topics its just goes to a white page saying forum not responding

i think i can offer help


switch the forum server back to the old server and forget about using an asrock server board with ryzen chip

the thing dont work Tongue

ok joking aside
seriously guys what message does it give
people log on here when they have something wrong with an asrock product
to find the asrock support forum is also broken or badly impared

what message does that give an end user ?Ouch



Server Error in Forum Application
An error has occurred while writing to the database.
Please contact the Forum Administrator.

Support Error Code:- err_SQLServer_save_new_topic_data
File Name:- new_post.asp
Forum Version:- 11.06

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3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold



Replies:
Posted By: twf85
Date Posted: 13 Jun 2017 at 10:17am
They obviously need to perform some database maintenance. If I were to hazard a guess, the Ryzen product launch has driven more traffic to the forums than they had scheduled for, so their timetable on when to perform maintenance is off. They probably only routinely maintain the forums every 3-6 months.

Or who knows, could be something else. Whatever the case may be, singling out Ryzen or ASRock is pretty poor form on your part. They know how it looks, and I'm sure they're working on rectifying it.


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https://valid.x86.fr/qc9lr0" rel="nofollow">


Posted By: AlbinoRhino
Date Posted: 14 Jun 2017 at 5:46pm
" rel="nofollow - Forum works fine for me. Now EVGA's forum on the otherhand requires me to to use incognito mode or install another browser than Chrome. Chrome! Seriously? It's probably one of the most used browsers on the planet.


Posted By: Xaltar
Date Posted: 14 Jun 2017 at 6:56pm
The forum server's RAID array had a bad a drive which was causing intermittent connections when the faulty drive was accessed. All should be well now. Even manufacturers internal servers can have drive failures Wink

I have not noticed any other issues since Cool


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Posted By: wardog
Date Posted: 14 Jun 2017 at 7:00pm
Originally posted by twf85 twf85 wrote:

They probably only routinely maintain the forums every 3-6 months.


Every 3-6 months? Oh Pleeeese .......... WinkTongue Embarrassed


Posted By: datonyb
Date Posted: 15 Jun 2017 at 1:01am
" rel="nofollow -
Originally posted by twf85 twf85 wrote:

They obviously need to perform some database maintenance. If I were to hazard a guess, the Ryzen product launch has driven more traffic to the forums than they had scheduled for, so their timetable on when to perform maintenance is off. They probably only routinely maintain the forums every 3-6 months.

Or who knows, could be something else. Whatever the case may be, singling out Ryzen or ASRock is pretty poor form on your part. They know how it looks, and I'm sure they're working on rectifying it.


singling out ????????

excuse me did you miss the part where i said

JOKING ASIDE
this may imply to anyone that actually 'read it '
that i dont presume asrock to be using ryzen for its server IT WAS A JOKE
FORGIVE THE LACK OF SIMPLE SMILEY FACES TO INDICATE TO ANYONE NOT READING IT IN CONTEXT
but the broken forum broke the smiles i had entered hence the word 'tounge' etc in the text

now back to the point i wasnt joking about
and that was and still is
if the support forum is broken when a new asrock buyer logs on for support then that would be a very bad signal to send buyers
fortunately xalter one of the mods has indeed explained the issue and it would seem without the need to issue a telling off to myself because he seems to understand humour
thank you for reading this i hope fully......................


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3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Xaltar
Date Posted: 15 Jun 2017 at 1:15am
It's all good, misunderstandings happen. Nothing wrong with someone standing up for ASRock Wink 

The forums here are home to people from all over the world. Different places have different lingual habits, languages and cultures so these things happen. At the end of the day, you both helped out here so thanks Thumbs Up


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Posted By: twf85
Date Posted: 15 Jun 2017 at 5:35am
" rel="nofollow -
Originally posted by datonyb datonyb wrote:

ok joking aside
seriously guys what message does it give
people log on here when they have something wrong with an asrock product
to find the asrock support forum is also broken or badly impared

what message does that give an end user ?Ouch

IF you follow a "joke" with more complaints or other disparaging comments, then the lightheartedness you were attempting to achieve with your "joke" is almost completely wiped out. Basically you're showing your hand; that you're just here to complain. It's kind of the very last thing someone needs if they're in the heat of the moment trying to fix a problem.

I build and maintain websites, and I don't appreciate it when I'm only try to help people (i.e. the purpose of this forum) and then they go and piss in my face for it. I doubt ASRock appreciates it either. They don't need a lesson on what the optics are in any given situation.

That said, I probably shouldn't have jumped on you, but there has been such a steady stream of negative comments on these boards regarding both Ryzen and ASRock. Guess I'm just fed up with it. I apologize for venting that at you.


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https://valid.x86.fr/qc9lr0" rel="nofollow">


Posted By: parsec
Date Posted: 15 Jun 2017 at 9:31am
Originally posted by datonyb datonyb wrote:

" rel="nofollow -
Originally posted by twf85 twf85 wrote:

They obviously need to perform some database maintenance. If I were to hazard a guess, the Ryzen product launch has driven more traffic to the forums than they had scheduled for, so their timetable on when to perform maintenance is off. They probably only routinely maintain the forums every 3-6 months.

Or who knows, could be something else. Whatever the case may be, singling out Ryzen or ASRock is pretty poor form on your part. They know how it looks, and I'm sure they're working on rectifying it.


singling out ????????

excuse me did you miss the part where i said

JOKING ASIDE
this may imply to anyone that actually 'read it '
that i dont presume asrock to be using ryzen for its server IT WAS A JOKE
FORGIVE THE LACK OF SIMPLE SMILEY FACES TO INDICATE TO ANYONE NOT READING IT IN CONTEXT
but the broken forum broke the smiles i had entered hence the word 'tounge' etc in the text

now back to the point i wasnt joking about
and that was and still is
if the support forum is broken when a new asrock buyer logs on for support then that would be a very bad signal to send buyers
fortunately xalter one of the mods has indeed explained the issue and it would seem without the need to issue a telling off to myself because he seems to understand humour
thank you for reading this i hope fully......................


I was not bothered by your first post, since as you said above, I actually read it completely.

I was bothered by the recent forum problems too. Nothing better than it failing on me after writing a long response to someone, submitting it, and getting the white screen, post gone forever. Sure I use Preview as a safety net, and even save what I write sometimes to a file. But if I'm not paying attention to those things, its gone.

The second part of what you wrote was IMO, a simple reality check, tough love as it is called. Valid points and NOT just a stream of cursing and hate, as I see from a very few people occasionally. Nothing to worry about IMO.

Forums are all different, some more frustrating than others. Intel's forum update, whenever it was, was not an improvement IMO. While it has a decent automatic restore feature, it takes the hand holding too far and becomes annoying.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: datonyb
Date Posted: 16 Jun 2017 at 12:59am
@twf85
to be honest im still not following your reasoning
as an example the quote you made from myself in most peoples eyes just DOSNT in any way appear
to pi55 in someones face
as stated above by another moderator it was a valid point
as far as you implication i just log on here to moan/complain i DO TAKE OFFENCE AT
i suggest you try a quick search at my 300 posts
and if you can come back with 1% of them being a complaint to asrock then id be very surprised
in fact id feel quite certain 80% of my posts are taking MY TIME unpaid to share any info and assistance i have learnt with this community and/or trying to resolve users issues

a fair few of them may have to be read in context for i am typically a cheeky british guy and my days are spent laughing joking and interacting with people face to face
over here we call it harmless banter
and  for that i will never apoligise
chin up old boy keep smiling Tongue

p.s. by the way this forum is running quite slow right at this present time
shall i moan ? LOL


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: datonyb
Date Posted: 16 Jun 2017 at 1:03am
parsec
thank you for confirming i hadnt overstepped a line
it does matter to me what  people think about something i say


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Xaltar
Date Posted: 16 Jun 2017 at 1:15am
I called it, cultural differences Wink

I didn't see a problem with it, I am well familiar with Brit humor though :P


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Posted By: wardog
Date Posted: 16 Jun 2017 at 1:51am
Originally posted by datonyb datonyb wrote:

MY TIME unpaid to share any info and assistance i have learnt with this community and/or trying to resolve users issues


Us Mods and everyone else here are deeply grateful for BOTH of you sharing your knowledge and experiences here.


Without even reading what this dust up is about concerning the two of you, please, both of you take a cold shower. Last thing me or anyone else wants is to hear daytonb moaning. Tongue


Posted By: 010101
Date Posted: 20 Jun 2017 at 8:51pm
" rel="nofollow - roolback? .....wtf just put xenforo 


Posted By: Xaltar
Date Posted: 20 Jun 2017 at 9:26pm
There were some issues with the forums after a drive failed on the server RAID array, I would imagine the rollback was due to this. Things should be snappier and more consistent now.

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Posted By: Dogmifier
Date Posted: 20 Jun 2017 at 9:37pm
The forums ain't broke...

I am..

*ba doom tish!*

Could be all the money I've sunk into computer stuff..


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5930k
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