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Blue Screen - Clock Watchdog Timeout

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5364
Printed Date: 06 Feb 2025 at 3:53am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Blue Screen - Clock Watchdog Timeout
Posted By: julyana
Subject: Blue Screen - Clock Watchdog Timeout
Date Posted: 13 Jun 2017 at 2:44pm
" rel="nofollow - My system radomly crash when playing games, updating driver still no help.

Here is my system configuration: CPU:1600, VGA: Sapphire RX 480 8GB,PCIe, ODD: Samsung Evo 250 GB, OS: Win10 64-bit, BIOS: P2.40

I have checked the Memory QVL Support in www.asrock.com for Motherboard Asrock x370 Gaming K4, and find its support the Memory Corsair - CMK16GX4M4A2666C16.

Is this problem make my computer being crash and get blue screen ?

Any info for fix this problem ?


Thanks for your attention.


Replies:
Posted By: Jahnal
Date Posted: 13 Jun 2017 at 3:23pm
Reset your BIOS
Test your system. MemTest86 or Prime95.

Posted By: DoctorCajon
Date Posted: 13 Jun 2017 at 3:57pm
Check your event log in Windows (Application and System Log), filter for errors and critical events. Maybe there´s a hint to what component/driver/whatever is causing the issue.

Posted By: ASRock_TSD
Date Posted: 23 Jun 2017 at 3:51pm
Dear julyana,

Greetings, this is ASRock TSD.


Blue screen problem may relate to whole system configuration.
So, we would provide below suggestion to help you verify:

1. Please enter the BIOS setup then press[F9] to load BIOS default setting to verify.

2. Please use Instant Flash to update BIOS to the latest P2.50 version to try:
Here's the download link of BIOS P2.50:
http://www.asrock.com/MB/AMD/Fatal1ty%20X370%20Gaming%20K4/index.asp#BIOS" rel="nofollow - http://www.asrock.com/MB/AMD/Fatal1ty%20X370%20Gaming%20K4/index.asp#BIOS
Here's the SOP of Instant Flash:
http://www.asrock.com/support/BIOSIG.asp%3Fcat=BIOS8" rel="nofollow - http://www.asrock.com/support/BIOSIG.asp?cat=BIOS8

3. Only install the basic device: CPU, one stick memory, system disk, VGA card to verify if system is stably.

4. If possible, please re-install the OS to verify.

5. If possible, please install another CPU/memory module / VGA card / PSU to verify.


Thanks!

All the best,
ASRock TSD


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