Problems with AQUANTIA on SuperCarrier Z270
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5385
Printed Date: 27 Jul 2025 at 11:22am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Problems with AQUANTIA on SuperCarrier Z270
Posted By: ltdarkstar
Subject: Problems with AQUANTIA on SuperCarrier Z270
Date Posted: 21 Jun 2017 at 2:58am
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" rel="nofollow - I recently purchased a SuperCarrier Z270 board and love it, except for the fact that the 5GB lan connection (the AQUANTIA AQC108) has problems that I've been unable to solve. For some reason when I have my LAN hooked up through that port, I am UNABLE to reach certain websites (They completely time out), such sites like NewEgg, EBay and even "whoisonmywifi.com" all timeout when I attempt to visit the sites. If I move my plug to any of the Intel ports, I can get to the sites no problem! Has anyone run into this problem before? If so, have you been able to solve it? Or is the port just bad?
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Replies:
Posted By: wardog
Date Posted: 21 Jun 2017 at 6:22am
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" rel="nofollow - Hello and Welcome. Newer drivers from below are fixing the issues with it: http://forum.asrock.com/forum_posts.asp?TID=5205&PID=29754&title=x370-pro-gaming-aquantia-lan-issue#29754 http://www.aquantia.com/driver-download/ |
Posted By: UberPizius
Date Posted: 30 Jul 2017 at 5:01am
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same motherboard and same issue with the port the 5gbit lan refuses to work, if i enable on the bios, and install the latest driver at restart the pc froze on error 46 and A2, to get it work i nedd to power off the pc and restart, after i disable del 5bg lan on the bios the pc works normally after doing a memtest on my g skill trident Z rgb https://www.amazon.com/G-Skill-PC4-25600-3200MHz-Ripjaws-Channel/dp/B013J7FLO0" rel="nofollow - 3200MHZ i found 2 error, the ram was mounted in slot 2-4, then i have done a memtest in the http://www.amazon.com/dp/B0086A61MM" rel="nofollow - slot 1-3 , this time no error -__- testing a single module of crucial ddr4 2400mhz no error was found dismounted and reomunted the cpu, all is fine socket is ok, and cpu contact is good, cooler not overtightened now i'm replacing the ram with another kit, but for the 5gbit lan? is the mainboard defective? thx a lot |
Posted By: wardog
Date Posted: 30 Jul 2017 at 11:40am
With your RAM in the correct slots, uninstall the Aquantia driver, reboot, them re-install the driver. Post your findings please. |
UberPizius wrote:Posted By: wardog
Date Posted: 30 Jul 2017 at 11:57am
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" rel="nofollow - Uber, is this a new build?? If it is, can I suggest beginning anew? If uninstalling/reinstalling doesn't remedy the 5G I myself would begin anew with/at a new OS install. Me thinks with the RAM in the wrong slots you might have been corrupting the OS and or other drivers. |
Posted By: UberPizius
Date Posted: 30 Jul 2017 at 5:29pm
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Thx for the support, i found that after the update of the 5gbit lan port i have choose the wrong driver, i have installed the aqn 108 instead of aqc 108, then i have done a sistem restore at the moment before the installation of wrong driver, now with the old driver the port works fine and the pc restart normally But but... i i try to install the latest aqc 108 aquantia driver i get an error and the port stops working After i receive the new ram im going to reinstall the os completely |
Posted By: UberPizius
Date Posted: 30 Jul 2017 at 8:20pm
Yes wardog is all brand new, cpu ram and mainboard, the other components are from the old build, but all are 100% working, because i swapped only the mb+cpu+ram block as said was my mistake because i have updated the port to the last driver but i downloaded the driver for the AQN, not the AQC, now reverting the system to a restore point the port is working but with the driver from the dvd/asrock site. trying to install the newest driver the installation give me an error and the problem come back. in the folder of download of the new driver there are 2 folder, 32bit and 64 bit, now obvsly need the 64 bit, inside the 64 bit are three other folder, named respectively: installer, with the .exe of installation inside MUP, with a zipped folder that contain another setup.exe standalone driver, wich contains the only driver for the win10 and older sistems wich i should install? For the RAM, asrock mobo work better with the memory in 1-3 slot? or its not relevant? thanks again
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